Having a memory issue

[opaquelizard]

So I'm not well versed in my current problem, I have 10gbs of RAM in my pc but 8gbs of it is "hardware reserved"
Any tips would be greatly appreciated!

 

[opaquelizard]

Just realized I gave no info whatsoever! sorry!
Windows 7 64 bit home premium sp1
Processor: AMD A6-3600 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.1GHz
Memory: 10240MB RAM
Available OS Memory: 2032MB RAM