- Feb 25, 2012
- 4
- 0
- 10,510
Hey guys, I'm new here but was wondering if you could help me out.
I have a big ass 4 year old Dell 1720 laptop (which I'm currently typing on) that I've taken pretty good care of over the years. A couple weeks ago, however, it started freezing up on me. I'll be doing mostly intensive things like gaming or running Firefox and everything will freeze, both the cursor and the screen, and sounds will continuously repeat out of the speakers. The only option I have left at that point is to hold down the power button and reboot.
I hadn't cleaned my laptop since I bought it, so I opened it up thinking it was an overheating issue. I took it completely apart and blew all the dust out, removing a 4 inch long carpet of lint and dust next to my fan in the process.
I got it put back together with some new thermal paste on the CPU, but alas, my computer was still freezing. I've run every virus and malware scan there is and done Diagnostic checks for all the hardware, and I even took it to a repair shop where they tested the graphics card but couldn't make my laptop freeze while playing a game and running a separate monitor off of my laptop as well (damn ninja problem!).
I downloaded a fan speed program designed for Dell laptops (I8kfanGUI) to ensure the fan was running properly, but even with it running on high I still get freezes. I've been monitoring the temps when it freezes (after I reboot the laptop) and it seems to be when the CPU temp reaches a little above 62C, or when the GPU temp gets above 43C, but I don't think it's the GPU.
It pretty consistently freezes when the CPU goes above that ~62C mark, but it's a curious problem because 62C is not hot at all for a CPU, especially a laptop one. Is there a chance the failsafe for my laptop somehow lowered to that point so it freezes at that temp?
If any of you guys have expertise or advice for me I'd love to hear it, and again I think it's a problem with overheating but still could be something else.
Thanks in advance.
UPDATE:
I just took the computer apart to make sure I had correctly applied the thermal paste but upon startup after that the computer froze quickly again... maybe it's not heat related.
I have a big ass 4 year old Dell 1720 laptop (which I'm currently typing on) that I've taken pretty good care of over the years. A couple weeks ago, however, it started freezing up on me. I'll be doing mostly intensive things like gaming or running Firefox and everything will freeze, both the cursor and the screen, and sounds will continuously repeat out of the speakers. The only option I have left at that point is to hold down the power button and reboot.
I hadn't cleaned my laptop since I bought it, so I opened it up thinking it was an overheating issue. I took it completely apart and blew all the dust out, removing a 4 inch long carpet of lint and dust next to my fan in the process.
I got it put back together with some new thermal paste on the CPU, but alas, my computer was still freezing. I've run every virus and malware scan there is and done Diagnostic checks for all the hardware, and I even took it to a repair shop where they tested the graphics card but couldn't make my laptop freeze while playing a game and running a separate monitor off of my laptop as well (damn ninja problem!).
I downloaded a fan speed program designed for Dell laptops (I8kfanGUI) to ensure the fan was running properly, but even with it running on high I still get freezes. I've been monitoring the temps when it freezes (after I reboot the laptop) and it seems to be when the CPU temp reaches a little above 62C, or when the GPU temp gets above 43C, but I don't think it's the GPU.
It pretty consistently freezes when the CPU goes above that ~62C mark, but it's a curious problem because 62C is not hot at all for a CPU, especially a laptop one. Is there a chance the failsafe for my laptop somehow lowered to that point so it freezes at that temp?
If any of you guys have expertise or advice for me I'd love to hear it, and again I think it's a problem with overheating but still could be something else.
Thanks in advance.
UPDATE:
I just took the computer apart to make sure I had correctly applied the thermal paste but upon startup after that the computer froze quickly again... maybe it's not heat related.
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