Internet trouble

Ok, I Windows 7 on my laptop, I have firefox and internet explorer, nither of them will pull up the browser, the icon just lights up then nothing happens, what can i do.
Oh by the way i did "cmd" and it came back fine. Thanks
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  1. I think you need to clarify a bit.

    You did "cmd" ? Do you mean your router is showing a gateway IP ?

    Icon lights up ? Which ?

    The browser doesn't load seems to be what you are saying.
  2. do you have an AntiVirus program? Can you update and run it?
  3. Configure your browser so it won't display graphics, animations, sound, video or other multimedia content (see "How to Turn Off Sounds, Pictures or Video on Web Pages"). :bounce:

    Outsource Web Design
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