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Major issues trying to update 11.5 to 11.9 on a 4850

Hello, I am trying to upgrade my 4850 from 11.5 to 11.9 and every time I update I run into major issues and the only way to get my computer back into working condition is to do a system restore. After I update to 11.9 it will boot to Windows but then after about 45 seconds I'll get a bunch of flashing boxes then the screen goes completely white with lines. There's a link to a picture of it on the bottom of the page. Or the card's fan will get extremely loud and my monitor screen will go black and say "No Signal."

Here is my setup:
AMD Athlon II X3 450
CORSAIR XMS3 4GB (2 x 2GB)
APEVIA ATX-CW500WP4 500W ATX Power Supply
ASRock M3A770DE AM3 AMD 770 ATX AMD Motherboard
XFX HD-485X-ZNFC Radeon HD 4850 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP Ready CrossFireX
Windows 7 64 bit Ultimate

It feels like I've tried everything. I've updated my BIOS. I've made sure everything is up to date in Windows. I've completely uninstalled anything ATI related and even ran Driver Sweeper then updated and it still has the same issues. I don't get why it works on 11.5 but whenever I try to update it does this. What could be causing it? Thanks for any help.

http://imageshack.us/photo/my-images/851/imag0052hg.jpg/
39 answers Last reply Best Answer
More about major issues update 4850
  1. Are you overclocking anything? If so, revert to stock speeds until resolved.
  2. 11.9 requires Windows 7 to have Service Pack 1. Do you have it installed?

    http://support.amd.com/us/kbarticles/Pages/AMDCatalyst119ReleaseNotes.aspx
  3. Quote:
    11.5 to 11.9 is quite a jump, why were you running such outdated drivers?

    Maybe try baby steps. 11.5 to 11.7 to 11.9.

    Since the OP essentially did a clean install when he wiped the drivers with Driver Sweeper there is nothing to upgrade. Installing 11.9 directly should not require any previous version of Catalyst to install properly. Just a thought.
  4. I deleted my post Geek when I realized I was still running 11.6.

    Anyways, after reading this, I updated to 11.9. No issues whatsoever. I did however experience clock speed and heat issues with 11.7, which is why I was still running 11.6 and never updated it.
  5. I have not overclocked my card at all and I am running on Windows 7 64 bit with Service Pack 1.
  6. geekapproved said:
    I deleted my post Geek when I realized I was still running 11.6.

    Anyways, after reading this, I updated to 11.9. No issues whatsoever. I did however experience clock speed and heat issues with 11.7, which is why I was still running 11.6 and never updated it.

    Understood, my friend. I, too will install 11.9 when I get home and see what happens.
  7. Quote:
    Usual AMD DRIVER badness!


    Actually, driver issues were pretty much fixed with the 6XXX series.
  8. Then say "Usual AMD 4XXX series driver issues" then.
  9. That's not driver issues, that Micro-Stuttering.
  10. The Nvidia gpus/drivers suffer from microstuttering too.

    Not to mention other issues.

    Tom's Hardware:

    Quote:
    For example, it is rather difficult to get two Nvidia cards obtained from different vendors, which deviate from the reference specification, to cooperate in SLI. From a pool of six different GeForce GTX 580 cards, only two would work together consistently. From a pool of five different GeForce GTX 570s, only three would. We had problems mixing clock rates, BIOSes, supporting platforms, and so on.



    http://www.tomshardware.com/reviews/radeon-geforce-stutter-crossfire,2995-15.html

    However, we all know that 1 video card is better than 2 in many different way which is why I would never build a Xfire/SLI setup.

    I've owned the 4XXX, and 5XXX cards over the last 3yrs and I only had trouble with one driver, that was 11.7 which made my idle clocks too high which made my gpu run 55c on idle.

    At least it didnt cause my card to overheat and fail like some recent Nvidia drivers I know of. lol
  11. GTX 590 drivers, GTX 470 and GTX 480 drivers did.

    And AMD never failed me, considering I own a HD 6870....
  12. Quote:
    Which nvidia drivers?
    considering i own a GTX 480....


    196.75 was one of them.

    http://www.google.com/search?rlz=1C1CHKZ_enUS440US440&gcx=w&sourceid=chrome&ie=UTF-8&q=nvidia+drivers+cause+overheating
  13. Quote:
    Rofl and how many releases from AMD are bad?
    Btw i was not siding with either make but i had more problems with AMD's drivers is all.


    I don't know, like I said in 3yrs I've had one, and it didnt cause my card to overheat and fail, just run warmer (55c)

    Sorry you were unable to get yours to work correctly. Probably user error. I agree, Nvidia cards ARE more noob friendly.

    MouseMonkey, I think you shoud shut this down, the fanboys are foaming at the mouth and you know where this is going.........I'm done
  14. 1 driver, multiple cards.
    What matters is the number of cards, not drivers.
  15. Yes, but a safety mechanism would cause it to freeze, or re-boot.

    The drivers stopped that.
  16. too much to read through so forgive if someone mentioned........ there is a hot fix that came out yesterday. look for it.
  17. yummerzzz said:
    Yes, but a safety mechanism would cause it to freeze, or re-boot.

    The drivers stopped that.


    Yes, they did didn't they.
  18. Nvidia posted that AFTER the cards started blowing up, not before.
  19. Actually they did, but I think Swifty just solved this thread.
  20. The reason for the jump and why I'm running outdated drivers is because when I tried to update to 11.7 I was having the same exact problems.
  21. I got 2 4850s as coasters.
  22. I couldn't care less about AMD drivers, I know they have been bad in the past, and I know Nvidia have to.

    That isn't the point of this argument, or the thread.
  23. There WAS a lot of issues.
  24. yummerzzz said:
    Nvidia posted that AFTER the cards started blowing up, not before.

    Perhaps they didn't think people would be daft enough to overvolt and overclock a card to the to the point that it would burst into flames.
  25. The HD 4850 is a pretty outdated card.

    Anyway, we're getting pretty OT here.
  26. I'll try the hotfix but I'm not sure if it's just a matter of a hotfix. Every driver release other than 11.5 is giving me the exact same problem. I even tried the 11.10 preview.
  27. Well my next step is going to be to install another Windows on a different partition and update the driver on there and see if it gives me the same issue.
  28. It's still doing the same thing on a fresh install of Windows. Going to diagnose this as faulty hardware and I'm going to contact XFX.
  29. If you hadn't asked the driver question, I would have suspected your PSU. How old is it?
  30. It's still fairly new... I got it in March when I build this comp. Here's a link to it

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817148027
  31. I have a problem similar to this one.
    When i try update from 11.5 to any other newer version, without removing old drivers first. My monitors switch off during the install and the pc freezes. I have to do a system restore for my pc to work again.
    When I remove the old drivers first, I can install 11.9, but when I restart my pc. It will boot until the welcome screen. Then my monitors switch off again, and the pc freezes. Have to shut down the pc manually with the power button for 5 seconds.
    And again I have to do a system restore.
    I have tried to remove Microsoft Visual C++ 2005 and 2010 but no luck.
    I have also updated all the other drivers on my pc, still no luck.
  32. giannim said:
    It's still fairly new... I got it in March when I build this comp. Here's a link to it

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817148027

    I would definitely suspect this PSU in any other situation. Not to add any insult, but that PSU isn't worth the price it is listed at. I wouldn't consider it any better than a 350w PSU and the 4850 can be fairly picky about PSUs. I suspect that 11.9 tries to optimize the setup to get the most out of the 4850 and you are exceeding the threshold that the PSU can support.

    As an experiment, do you have a better PSU you could swap in for troubleshooting?
  33. The only other comp in the house has a generic 350w PSU.
  34. Best answer
    giannim said:
    It's still doing the same thing on a fresh install of Windows. Going to diagnose this as faulty hardware and I'm going to contact XFX.



    i have the same issues, its not your card, refer to this post: http://forums.amd.com/game/messageview.cfm?catid=279&threadid=155327&enterthread=y
  35. Thank you so much empire501... that worked perfectly for me! Huge headache finally over.
  36. Best answer selected by giannim.
  37. This topic has been closed by Mousemonkey
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