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Major issues trying to update 11.5 to 11.9 on a 4850

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  • Radeon
  • Graphics
  • Product
Last response: in Graphics & Displays
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September 30, 2011 6:37:50 PM

Hello, I am trying to upgrade my 4850 from 11.5 to 11.9 and every time I update I run into major issues and the only way to get my computer back into working condition is to do a system restore. After I update to 11.9 it will boot to Windows but then after about 45 seconds I'll get a bunch of flashing boxes then the screen goes completely white with lines. There's a link to a picture of it on the bottom of the page. Or the card's fan will get extremely loud and my monitor screen will go black and say "No Signal."

Here is my setup:
AMD Athlon II X3 450
CORSAIR XMS3 4GB (2 x 2GB)
APEVIA ATX-CW500WP4 500W ATX Power Supply
ASRock M3A770DE AM3 AMD 770 ATX AMD Motherboard
XFX HD-485X-ZNFC Radeon HD 4850 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP Ready CrossFireX
Windows 7 64 bit Ultimate

It feels like I've tried everything. I've updated my BIOS. I've made sure everything is up to date in Windows. I've completely uninstalled anything ATI related and even ran Driver Sweeper then updated and it still has the same issues. I don't get why it works on 11.5 but whenever I try to update it does this. What could be causing it? Thanks for any help.

http://imageshack.us/photo/my-images/851/imag0052hg.jpg/

More about : major issues update 4850

September 30, 2011 7:12:51 PM

Are you overclocking anything? If so, revert to stock speeds until resolved.
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September 30, 2011 7:17:24 PM

Quote:
11.5 to 11.9 is quite a jump, why were you running such outdated drivers?

Maybe try baby steps. 11.5 to 11.7 to 11.9.

Since the OP essentially did a clean install when he wiped the drivers with Driver Sweeper there is nothing to upgrade. Installing 11.9 directly should not require any previous version of Catalyst to install properly. Just a thought.
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September 30, 2011 7:33:20 PM

I deleted my post Geek when I realized I was still running 11.6.

Anyways, after reading this, I updated to 11.9. No issues whatsoever. I did however experience clock speed and heat issues with 11.7, which is why I was still running 11.6 and never updated it.
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September 30, 2011 7:36:10 PM

I have not overclocked my card at all and I am running on Windows 7 64 bit with Service Pack 1.
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September 30, 2011 7:36:28 PM

geekapproved said:
I deleted my post Geek when I realized I was still running 11.6.

Anyways, after reading this, I updated to 11.9. No issues whatsoever. I did however experience clock speed and heat issues with 11.7, which is why I was still running 11.6 and never updated it.

Understood, my friend. I, too will install 11.9 when I get home and see what happens.
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September 30, 2011 7:45:11 PM

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Usual AMD DRIVER badness!


Actually, driver issues were pretty much fixed with the 6XXX series.
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September 30, 2011 7:51:43 PM

Then say "Usual AMD 4XXX series driver issues" then.
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September 30, 2011 7:55:24 PM

That's not driver issues, that Micro-Stuttering.
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September 30, 2011 8:07:56 PM

The Nvidia gpus/drivers suffer from microstuttering too.

Not to mention other issues.

Tom's Hardware:

Quote:
For example, it is rather difficult to get two Nvidia cards obtained from different vendors, which deviate from the reference specification, to cooperate in SLI. From a pool of six different GeForce GTX 580 cards, only two would work together consistently. From a pool of five different GeForce GTX 570s, only three would. We had problems mixing clock rates, BIOSes, supporting platforms, and so on.




http://www.tomshardware.com/reviews/radeon-geforce-stut...

However, we all know that 1 video card is better than 2 in many different way which is why I would never build a Xfire/SLI setup.

I've owned the 4XXX, and 5XXX cards over the last 3yrs and I only had trouble with one driver, that was 11.7 which made my idle clocks too high which made my gpu run 55c on idle.

At least it didnt cause my card to overheat and fail like some recent Nvidia drivers I know of. lol
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September 30, 2011 8:12:27 PM

GTX 590 drivers, GTX 470 and GTX 480 drivers did.

And AMD never failed me, considering I own a HD 6870....
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September 30, 2011 8:15:17 PM

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Rofl and how many releases from AMD are bad?
Btw i was not siding with either make but i had more problems with AMD's drivers is all.


I don't know, like I said in 3yrs I've had one, and it didnt cause my card to overheat and fail, just run warmer (55c)

Sorry you were unable to get yours to work correctly. Probably user error. I agree, Nvidia cards ARE more noob friendly.

MouseMonkey, I think you shoud shut this down, the fanboys are foaming at the mouth and you know where this is going.........I'm done
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September 30, 2011 8:15:48 PM

1 driver, multiple cards.
What matters is the number of cards, not drivers.

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September 30, 2011 8:20:19 PM

Yes, but a safety mechanism would cause it to freeze, or re-boot.

The drivers stopped that.
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September 30, 2011 8:23:24 PM

too much to read through so forgive if someone mentioned........ there is a hot fix that came out yesterday. look for it.
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September 30, 2011 8:24:17 PM

yummerzzz said:
Yes, but a safety mechanism would cause it to freeze, or re-boot.

The drivers stopped that.


Yes, they did didn't they.
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September 30, 2011 8:25:32 PM

Nvidia posted that AFTER the cards started blowing up, not before.
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September 30, 2011 8:29:10 PM

Actually they did, but I think Swifty just solved this thread.
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September 30, 2011 8:29:49 PM

The reason for the jump and why I'm running outdated drivers is because when I tried to update to 11.7 I was having the same exact problems.
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September 30, 2011 8:31:23 PM

I got 2 4850s as coasters.
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September 30, 2011 8:35:38 PM

I couldn't care less about AMD drivers, I know they have been bad in the past, and I know Nvidia have to.

That isn't the point of this argument, or the thread.
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September 30, 2011 8:39:04 PM

There WAS a lot of issues.
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September 30, 2011 8:39:19 PM

yummerzzz said:
Nvidia posted that AFTER the cards started blowing up, not before.

Perhaps they didn't think people would be daft enough to overvolt and overclock a card to the to the point that it would burst into flames.
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September 30, 2011 8:45:27 PM

The HD 4850 is a pretty outdated card.

Anyway, we're getting pretty OT here.
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September 30, 2011 10:06:45 PM

I'll try the hotfix but I'm not sure if it's just a matter of a hotfix. Every driver release other than 11.5 is giving me the exact same problem. I even tried the 11.10 preview.
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October 1, 2011 6:03:50 AM

Well my next step is going to be to install another Windows on a different partition and update the driver on there and see if it gives me the same issue.
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October 1, 2011 6:05:11 PM

It's still doing the same thing on a fresh install of Windows. Going to diagnose this as faulty hardware and I'm going to contact XFX.
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October 1, 2011 10:53:03 PM

If you hadn't asked the driver question, I would have suspected your PSU. How old is it?
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October 2, 2011 12:20:37 PM

I have a problem similar to this one.
When i try update from 11.5 to any other newer version, without removing old drivers first. My monitors switch off during the install and the pc freezes. I have to do a system restore for my pc to work again.
When I remove the old drivers first, I can install 11.9, but when I restart my pc. It will boot until the welcome screen. Then my monitors switch off again, and the pc freezes. Have to shut down the pc manually with the power button for 5 seconds.
And again I have to do a system restore.
I have tried to remove Microsoft Visual C++ 2005 and 2010 but no luck.
I have also updated all the other drivers on my pc, still no luck.
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October 2, 2011 5:11:51 PM

giannim said:
It's still fairly new... I got it in March when I build this comp. Here's a link to it

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I would definitely suspect this PSU in any other situation. Not to add any insult, but that PSU isn't worth the price it is listed at. I wouldn't consider it any better than a 350w PSU and the 4850 can be fairly picky about PSUs. I suspect that 11.9 tries to optimize the setup to get the most out of the 4850 and you are exceeding the threshold that the PSU can support.

As an experiment, do you have a better PSU you could swap in for troubleshooting?
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October 3, 2011 12:06:05 AM

The only other comp in the house has a generic 350w PSU.
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Best solution

October 6, 2011 5:18:28 AM

giannim said:
It's still doing the same thing on a fresh install of Windows. Going to diagnose this as faulty hardware and I'm going to contact XFX.



i have the same issues, its not your card, refer to this post: http://forums.amd.com/game/messageview.cfm?catid=279&th...
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October 8, 2011 5:30:21 PM

Thank you so much empire501... that worked perfectly for me! Huge headache finally over.
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October 8, 2011 5:30:34 PM

Best answer selected by giannim.
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October 8, 2011 5:36:38 PM

This topic has been closed by Mousemonkey
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