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My PC performs bad any advice?

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  • Homebuilt
  • Systems
Last response: in Systems
November 28, 2011 5:04:49 AM

So I am having trouble running game... my GPU drivers are up to date, and I have no virus. My system has trouble running newer games. I am getting graphical lag or low FPS at a steady rate. I even find myself getting lag in the sims 3 from time to time. I built this machine myself and for the money I just wish I seen better performance. I dunno what could be the problem here is some of my Dxdiag.

I am using my monitors native res 1680x1050 and my 750GB hard drive is tons of free space. I am BETA testing the new bioware game star wars the old republic and I am even getting super low FPS in that game.


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System Information
------------------
Time of this report: 11/28/2011, 02:00:08
Machine name: CUSTOMBUILT
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/08/10 14:45:21 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16382MB RAM
Page File: 3363MB used, 29398MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6898)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_29611682&REV_00
Display Memory: 745 MB
Dedicated Memory: 1002 MB
Shared Memory: 3839 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer V223W
Monitor Id: ACR0027
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1103 (English)
Driver Version: 8.911.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/25/2011 21:04:28, 892416 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BD8-11CF-7D71-6B09BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6898
SubSys ID: 0x29611682
Revision ID: 0x0000
Driver Strong Name: oem41.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.911.0.0:p ci\ven_1002&dev_6898
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383E4&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 06:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: HD Audio HDMI out (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383E4&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 06:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_104383E4&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 06:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

More about : performs bad advice

November 28, 2011 5:50:01 AM

Have you tried turning your computer off and on again?
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a b B Homebuilt system
November 28, 2011 6:02:47 AM

^ LMAO

anyway. turn off anti aliasing and turn down your graphics detail. if you are trying to run ultra in newer games with a 5850 I would expect low FPS
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November 28, 2011 6:23:35 AM

unksol said:
^ LMAO

anyway. turn off anti aliasing and turn down your graphics detail. if you are trying to run ultra in newer games with a 5850 I would expect low FPS

5850 is far from bad, true enought it cant run newer games in ultra at 60+ fps, but will perform well @ high.

@OP you might want to do some cleaning though, get ccleaner and defraggler from piriform and run cleaner for temp files and registry, then do some defragging for hard drives. That should solve some problems.
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November 28, 2011 6:38:53 AM

Turn Windows Aero off.
If you noticed performance for same game degrade over time- try reinstall windows.
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November 28, 2011 7:33:35 AM

One thing that system report doesn't say is your power supply. A true-rated 500-600W one should be enough for this system. Not enough power can cause degraded performance and even complete system failure.

Have you checked your memory for errors. Faulty memory can also cause degraded performance, application crashes, and BSoDs. Run something like memtest86+ and check for errors.

Try checking Task manager and see if anything is consuming CPU resources.

Try running a graphical benchmark (Furmark, Unigine, etc.) and compare your scores to other systems with similar specs as yours. See if they match up.

Run HWMonitor or any similar monitoring software to see if your CPU/GPU is overheating. Try it when you're idle at desktop and when you're playing a game or running benchmarks.


...off the top of my head, these are the possible causes. They aren't listed in any particular order, but I'd say start from the bottom.

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November 28, 2011 8:16:05 AM

KonstantinDK said:
Turn Windows Aero off.
If you noticed performance for same game degrade over time- try reinstall windows.

His card is more than enough for Aero and turning it off will not increase his desktop performance and will not effect 3d games. Except for making Windows butt ugly it will do nothing for him.

As others have said you should still be able to run even new games on medium-high just not ultra. You should still get good looking graphics and performance with most games just turn down the settings a little. And no need to turn Aero off!!
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a b B Homebuilt system
November 28, 2011 9:12:48 AM

You don't say what graphics card you have. That is the most important factor in FPS. The Tom's article on BF3 shows a great difference between, say, a 5750 and a 5850 at your resolution. One is playable on High, and the other not so much.
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November 28, 2011 9:17:20 AM

Petrofsky said:
You don't say what graphics card you have. That is the most important factor in FPS. The Tom's article on BF3 shows a great difference between, say, a 5750 and a 5850 at your resolution. One is playable on High, and the other not so much.


The "Graphics" section of the dxdiag log says "Radeon 5800" series. Though we can't determine if it's a 5830, 5850, or 5870, we can at least say that any of those three should perform nicely at 1680x1050.
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a b B Homebuilt system
November 28, 2011 9:25:32 AM

gracefully said:
The "Graphics" section of the dxdiag log says "Radeon 5800" series. Though we can't determine if it's a 5830, 5850, or 5870, we can at least say that any of those three should perform nicely at 1680x1050.


Ummm ... not really. Look at the article I linked to. I would expect limping on High settings at the low end of the series on demanding games.
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November 28, 2011 9:32:30 AM

Petrofsky said:
Ummm ... not really. Look at the article I linked to. I would expect limping on High settings at the low end of the series on demanding games.


I did.

1680x1050 shows ~60 FPS for both the 5850 and 5870, which translates to silky smooth gaming. Granted, the CPU can be a bottleneck, but this is a PhII 965@3.7 GHz, so that shouldn't be so.
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Best solution

a b B Homebuilt system
November 28, 2011 9:39:49 AM

Kill Superfetch, and Prefetch. Turn down AA settings, and detail. Defrag. Dust it out (pay specific attention to heatsinks). Set the paging file to "System Managed", and set display options to "Performance". Try a mild OC.
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a b B Homebuilt system
November 28, 2011 12:01:19 PM

gracefully said:
I did.

1680x1050 shows ~60 FPS for both the 5850 and 5870, which translates to silky smooth gaming. Granted, the CPU can be a bottleneck, but this is a PhII 965@3.7 GHz, so that shouldn't be so.


Duh. My mistake. I was looking at the 5750. You speak truth.
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November 28, 2011 1:31:13 PM

The GPU is XFX 5870 1GB card. My PSU is a cooler master 750watts and it is suppose to support crossfire, but I don't think crossfire using 2 of my GPUs will help me? It would probably bottle neck my system?

ASUS crosshair V formula AM3+ AMD 990FX is my motherboard and I have 16GB of corsair vengeance 2000 ram DDR3. I tried defrag, and cleaning up old files and such but no luck.

Its just puzzles me maybe my machine isn't as monstrous as I expected it to be? I was hoping to run games like Rage, ARMA 3 (coming soon) and Skyrim on ultra with AAx8/GPU set to quality and all that jazz.

If any of you have ever seen Skyrim on max settings I get like 30FPS and in towns I get drops down to 15/20 or lower at times. On SWTOR the game I am waiting for the BETA I got around 35-45FPS on avg out in the wilds but in town with other people I was again getting drops to 15 at times. It actually makes me sad because I built this PC bout 10 months ago and I spent ALOT of money on it.

So I am guessing at this point in time no CPU AMD offers is really gonna be leaps and bounds over what I have now? I kinda feel my CPU is weak compared to a i7 and if I had went intel in the first place I wouldn't be feeling crappy about unloading a wad on a machine that just isn't doing what I want it to do....

Should I build a new Intel/Nvidia machine? I like to game and I like to game in quality being as its my main pass time anymore.

(edit) Alot of the games I play are buggy as crap to... screen flickering and weird loading times, I have seen about all the annoying headaches you can think of from this machine while gaming.
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November 28, 2011 2:14:12 PM

If you want feedback you need to get some results of the computer under heavy load vs standby so you can identify the problem area's.

What temperature is your CPU+Graphics card running at under load?
If so, does the temperature dramatically rise over an extended length of time?
Whats the case temperature after extended use?
What load are your CPU, graphics card and RAM under during play vs standby?

Also what hard drive do you have?

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November 28, 2011 3:28:58 PM

I have a 6GB WD 7200RPM 32MD 750GB hard drive.

I had to set my CPU voltage down some because my CPU at idle after my PC runs a couple days goes to 80C and 100C in games. My GPU on the other hand runs at 45C idle and 55-65C in games and its OC by about 15%.

I actually had to turn down my CPU voltage to get it at a cool running level, and my CPU is clocked at 3.4ghz and now it idles at 50C and gaming at no more than 70C.

And yes my CPU gets hot over long periods of gaming to the point I get a message when I turn on my PC that my CPU temperature has been running hotter than normal.

The Ram is running pretty normal as far as I can tell in game and out.
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November 29, 2011 4:29:50 AM

Best answer selected by surihtanil.
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