Hello, PC user in my apartment building says her Internet connection is gone. Went in on problem and user is using windows XP and Lan connection and 1394 connection. When starting up IE it aborts with no Internet connection and cable is unplugged on lan connection. User swers she was able to Mozilla Firefox to go on Skpe at one time. There is no evidence cable connections ever having been made between PC and Comcast supplied Cisco router. As not real w/1394 but from what I read, cabling is necessary for that too. User requesting Comcast come out but any ideas what it could be ?