Canon i960 colors are all wrong!

Archived from groups: rec.photo.digital (More info?)

nosredna wrote:
> I just bought three new Canon ink tanks for my i960. When I print a
> particular photo that has a grayish blue background, it's mostly bright
> mint green instead, and of course the skin tones are greenish. My photo
> is color corrected to look very realistic, and looks beautiful on
> screen. I also printed a logo that has light blue in it and which
> printed perfectly before I replaced tanks. Now the blue is light mint
> green. Color experts: Which tank(s) do you think are the culprit(s)
> given the green cast? Or does this mean clogged nozzles? They're brand
> new tanks, and the other tanks (that still have ink left) were printing
> fine before I ran out of the other colors. Is there anything I can do to
> fix it with the Printer Utility or do I need to take the cartridges back
> to Staples and get replacements? If they're in the same lot, they might
> all be bad. Yesterday I posted a different message saying the Printer
> Utility gives me this message: Error Number: 19 Utility function cannot
> be used because the printer is performing processing. Make sure the
> printer has finished the processing, and try again. (The printer is not
> performing processing when I get this message. I'm not printing and
> doing anything--just trying to get the Utility to do its job). The last
> time this thing with the Utility happened, I reinstalled the printer
> driver and all was well. Strange that I'd have to do that, but I
> reinstalled it again, to no avail, and too make sure it wasn't a
> corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
> driver--same green cast. HELP!

Obviously - make sure cartridges are in the right slots.

Gary Eickmeier

Archived from groups: rec.photo.digital (More info?)

In article <YuQce.33685$5f.23200@tornado.tampabay.rr.com>,
Gary Eickmeier <geickmei@tampabay.rr.com> wrote:

> nosredna wrote:
> > I just bought three new Canon ink tanks for my i960. When I print a
> > particular photo that has a grayish blue background, it's mostly bright
> > mint green instead, and of course the skin tones are greenish. My photo
> > is color corrected to look very realistic, and looks beautiful on
> > screen. I also printed a logo that has light blue in it and which
> > printed perfectly before I replaced tanks. Now the blue is light mint
> > green. Color experts: Which tank(s) do you think are the culprit(s)
> > given the green cast? Or does this mean clogged nozzles? They're brand
> > new tanks, and the other tanks (that still have ink left) were printing
> > fine before I ran out of the other colors. Is there anything I can do to
> > fix it with the Printer Utility or do I need to take the cartridges back
> > to Staples and get replacements? If they're in the same lot, they might
> > all be bad. Yesterday I posted a different message saying the Printer
> > Utility gives me this message: Error Number: 19 Utility function cannot
> > be used because the printer is performing processing. Make sure the
> > printer has finished the processing, and try again. (The printer is not
> > performing processing when I get this message. I'm not printing and
> > doing anything--just trying to get the Utility to do its job). The last
> > time this thing with the Utility happened, I reinstalled the printer
> > driver and all was well. Strange that I'd have to do that, but I
> > reinstalled it again, to no avail, and too make sure it wasn't a
> > corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
> > driver--same green cast. HELP!
>
> Obviously - make sure cartridges are in the right slots.
>
> Gary Eickmeier

They're in the right slots. I met someone yesterday who had the same
green cast problem (not a Canon, though). He said he web through the
nozzle deep cleaning process to no avail. He then cleaned the contacts
on the print head with a Q-tip and isopropyl alcohol. Is that safe?

Archived from groups: rec.photo.digital (More info?)

In article <nosredna-F3165A.17215001052005@news.isp.giganews.com>,
nosredna <nosredna@suscom.net> wrote:

> In article <YuQce.33685$5f.23200@tornado.tampabay.rr.com>,
> Gary Eickmeier <geickmei@tampabay.rr.com> wrote:
>
> > nosredna wrote:
> > > I just bought three new Canon ink tanks for my i960. When I print a
> > > particular photo that has a grayish blue background, it's mostly bright
> > > mint green instead, and of course the skin tones are greenish. My photo
> > > is color corrected to look very realistic, and looks beautiful on
> > > screen. I also printed a logo that has light blue in it and which
> > > printed perfectly before I replaced tanks. Now the blue is light mint
> > > green. Color experts: Which tank(s) do you think are the culprit(s)
> > > given the green cast? Or does this mean clogged nozzles? They're brand
> > > new tanks, and the other tanks (that still have ink left) were printing
> > > fine before I ran out of the other colors. Is there anything I can do to
> > > fix it with the Printer Utility or do I need to take the cartridges back
> > > to Staples and get replacements? If they're in the same lot, they might
> > > all be bad. Yesterday I posted a different message saying the Printer
> > > Utility gives me this message: Error Number: 19 Utility function cannot
> > > be used because the printer is performing processing. Make sure the
> > > printer has finished the processing, and try again. (The printer is not
> > > performing processing when I get this message. I'm not printing and
> > > doing anything--just trying to get the Utility to do its job). The last
> > > time this thing with the Utility happened, I reinstalled the printer
> > > driver and all was well. Strange that I'd have to do that, but I
> > > reinstalled it again, to no avail, and too make sure it wasn't a
> > > corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
> > > driver--same green cast. HELP!
> >
> > Obviously - make sure cartridges are in the right slots.
> >
> > Gary Eickmeier
>
> They're in the right slots. I met someone yesterday who had the same
> green cast problem (not a Canon, though). He said he web through the
> nozzle deep cleaning process to no avail. He then cleaned the contacts
> on the print head with a Q-tip and isopropyl alcohol. Is that safe?

After pulling out quite a bit of hair, I got my I960 Printer Utility to
clean the print head (I had to turn the printer off first--manual is not
clear at all). But I can't align the print head. I get the printout,
with the columns of color labeled A through H, but when I set the
numbers for the best, most solid color on each column and hit "send," I
get the message: "Error Number: 19 Utility function cannot be used
because the printer is performing processing. Make sure the printer has
finished the processing, and try again."
This is maddening. Has no one on this group ever experienced this? It
doesn't seem smart to continue printing with this thing if the heads
aren't aligned. I'm beginning to think I bought the wrong printer,
although I used to think it was wonderful. (BTW, I have a Mac, and the
printer utility dialog boxes are slightly different than the Windows
ones--which doesn't make sense to me).

Archived from groups: rec.photo.digital (More info?)

In article <nosredna-570518.18390701052005@news.isp.giganews.com>,
nosredna <nosredna@suscom.net> wrote:

> In article <nosredna-F3165A.17215001052005@news.isp.giganews.com>,
> nosredna <nosredna@suscom.net> wrote:
>
> > In article <YuQce.33685$5f.23200@tornado.tampabay.rr.com>,
> > Gary Eickmeier <geickmei@tampabay.rr.com> wrote:
> >
> > > nosredna wrote:
> > > > I just bought three new Canon ink tanks for my i960. When I print a
> > > > particular photo that has a grayish blue background, it's mostly bright
> > > > mint green instead, and of course the skin tones are greenish. My photo
> > > > is color corrected to look very realistic, and looks beautiful on
> > > > screen. I also printed a logo that has light blue in it and which
> > > > printed perfectly before I replaced tanks. Now the blue is light mint
> > > > green. Color experts: Which tank(s) do you think are the culprit(s)
> > > > given the green cast? Or does this mean clogged nozzles? They're brand
> > > > new tanks, and the other tanks (that still have ink left) were printing
> > > > fine before I ran out of the other colors. Is there anything I can do
> > > > to
> > > > fix it with the Printer Utility or do I need to take the cartridges
> > > > back
> > > > to Staples and get replacements? If they're in the same lot, they might
> > > > all be bad. Yesterday I posted a different message saying the Printer
> > > > Utility gives me this message: Error Number: 19 Utility function cannot
> > > > be used because the printer is performing processing. Make sure the
> > > > printer has finished the processing, and try again. (The printer is not
> > > > performing processing when I get this message. I'm not printing and
> > > > doing anything--just trying to get the Utility to do its job). The last
> > > > time this thing with the Utility happened, I reinstalled the printer
> > > > driver and all was well. Strange that I'd have to do that, but I
> > > > reinstalled it again, to no avail, and too make sure it wasn't a
> > > > corrupted driver (Mac OSX version), I restarted in OS9 and used the OS9
> > > > driver--same green cast. HELP!
> > >
> > > Obviously - make sure cartridges are in the right slots.
> > >
> > > Gary Eickmeier
> >
> > They're in the right slots. I met someone yesterday who had the same
> > green cast problem (not a Canon, though). He said he web through the
> > nozzle deep cleaning process to no avail. He then cleaned the contacts
> > on the print head with a Q-tip and isopropyl alcohol. Is that safe?
>
> After pulling out quite a bit of hair, I got my I960 Printer Utility to
> clean the print head (I had to turn the printer off first--manual is not
> clear at all). But I can't align the print head. I get the printout,
> with the columns of color labeled A through H, but when I set the
> numbers for the best, most solid color on each column and hit "send," I
> get the message: "Error Number: 19 Utility function cannot be used
> because the printer is performing processing. Make sure the printer has
> finished the processing, and try again."
> This is maddening. Has no one on this group ever experienced this? It
> doesn't seem smart to continue printing with this thing if the heads
> aren't aligned. I'm beginning to think I bought the wrong printer,
> although I used to think it was wonderful. (BTW, I have a Mac, and the
> printer utility dialog boxes are slightly different than the Windows
> ones--which doesn't make sense to me).

Well, after Googling further for the "error number 19" problem, I
discovered that the Canon OSX driver was competing with the one in my
Classic system folder (which I need in there to print from Classic
applications). All is well now, but I'll need to have a separate Classic
extensions set for those times when I need to change settings/clean
heads, etc. from OSX.