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Audio jacks disconnected

Tags:
  • Motherboards
  • Graphics Cards
Last response: in Motherboards
January 15, 2013 4:11:00 PM

Hi,

I have been using my homebuilt PC for about a month now. A couple of day ago I detached the video card (Sapphire Radeon HD 7950 OC Vapor-X) to RMA it (extreme coil whine). My MoBo is an ASRock Z77 Extreme4 Pro.

Since removing my video card I have had no sound. After trying all of the normal things I stumbled across an interactive map of my MoBo in the BIOS. Normally if there is nothing plugged into the socket there it will tell me that is it 'empty'. The 5 3.5mm jacks at the back now inform me that they are 'disconnected'. I have reinstalled the latest audio drivers as well as removing the old video card via device manager. I am now using the integrated MoBo graphics.

Any ideas?

More about : audio jacks disconnected

a b V Motherboard
a b U Graphics card
January 15, 2013 4:52:01 PM

right click on the speaker icon ont eh bottom right corner, click playback devices, make sure your speakers are selected
January 15, 2013 4:53:54 PM

They are not showing as plugged in and therefore cannot be selected. The only option available was 'Realtek Digital Output'.

I am convinced it is due to the jacks showing as 'disconnected' but I do not know how to reconnect.
Related resources
January 15, 2013 6:29:17 PM

Update:
The front jacks are also showing as 'disconnected' rather than 'empty' on BIOS, so I am fairly certain this is the issue. Does anyone know how to reconnect them?
June 26, 2013 12:50:23 AM

NyuTrustan said:
Update:
The front jacks are also showing as 'disconnected' rather than 'empty' on BIOS, so I am fairly certain this is the issue. Does anyone know how to reconnect them?


Did you ever get it fixed.. im having the exact same issue
June 26, 2013 4:44:29 PM

RMA'd the mobo in the end which solved it, afraid I can't be more help than that.

November 2, 2015 11:13:47 AM

I had this exact same issue again (over two years later). Obviously RMA was not an option this time. I resolved it by buying a cheap sound card (usb though I doubt it matters) and this has circumvented the problem!