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Need razer deathadder help

  • Razer
  • Components
Last response: in Components
March 13, 2012 8:08:17 PM

I got the death adder about 4 or 5 months ago and until 2 months ago it worked fun. suddenly i have this scroll wheel issue. whenever i scroll up 1/3 of the time it feels like scrolling back down. it get really annoying when scrolling up on a large web page. i usually used a temporary fix of just rapidly moving the scroll wheel up and down for like 30 seconds but now it barely works. should i also see if i can send it in to razer for a replacement?

More about : razer deathadder

March 13, 2012 8:27:23 PM

Sounds like a faulty scroll wheel. You will need to RMA your mouse. I wouldn't try to fix it yourself or anything. Razer is very strict with regard to warranty claims.
March 13, 2012 10:07:03 PM

Yep. Send it right back. That's disappointing.