Hello, I have a HP DV2000 RM669AV I have upgraded fro vista 32bit to Win 7 64 bit. All documentation I read on HP regarding this laptop states I can install up to 16 gigs of ram once I am running 64 bit. I have been running 2 1gig PC2-5300S in this machine without a problem. After the upgrade I attempted to install a 4 gig card and the machine wont even boot at all. It seems to go through the disc read commands but within seconds the HDD stops running and I get a black screen.
I can put the old memory in and get it up and running without incident.
The problem I have is that Ultimate 64bit requires 2 gigs to run. Therefore I don't have the correct ram combination to install the card along with a 2 gig card and boot up to see why it doesn't run. I find it stupid to have to go and buy a 2 gig card just to make it work with a 4 gig card.
I have read forums about both resetting and updating the bios. The first attempt I did was resetting the bios buy unplugging the machine, removing the battery and removing the internal battery. This did not help. All it did was reset the clock to 2006 and caused my windows and virus software to tweak out until I reset the clock.
When I go to HP's website for support I see a bios update for Vista 64 bit but not Win 7 64 bit. I am afraid to install a bios update that is not necessarily the correct one. Therefore I have not attempted to update the Bios.
Can anyone help me?
I can put the old memory in and get it up and running without incident.
The problem I have is that Ultimate 64bit requires 2 gigs to run. Therefore I don't have the correct ram combination to install the card along with a 2 gig card and boot up to see why it doesn't run. I find it stupid to have to go and buy a 2 gig card just to make it work with a 4 gig card.
I have read forums about both resetting and updating the bios. The first attempt I did was resetting the bios buy unplugging the machine, removing the battery and removing the internal battery. This did not help. All it did was reset the clock to 2006 and caused my windows and virus software to tweak out until I reset the clock.
When I go to HP's website for support I see a bios update for Vista 64 bit but not Win 7 64 bit. I am afraid to install a bios update that is not necessarily the correct one. Therefore I have not attempted to update the Bios.
Can anyone help me?