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Modem Access

Last response: in Components
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March 15, 2012 5:20:01 PM

Hello,
What should the Ethernet LAN ip addresses and DNS settings be for a Dell Inspiron 620? I can't address my DSL modem. I try to enter new gateway ip address and system rejects entries -- assigns 0.0.0.0.

More about : modem access

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March 15, 2012 6:18:51 PM

Hello kgarry;

It's not assigning 0.0.0.0 - it's just rejecting what you're trying to input.
Which is..... ????

What DSL modem are you using? Following your TelCo/ISP install instructions?
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March 16, 2012 1:42:01 AM

The modem is a SpeedStream 5100. Yes, I've tried accessing the modem to input AT&T's install instructions, but the Ethernet adapter settings, specifically, the gateway ip for my computer, is invalid. Trying to correct the adapter settings through the ?Windows 7 network and sharing accessory with the ip address my modem is suppose to have (192.168.0.1) renders the rejected 0.0.0.0 each time I try.


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March 16, 2012 3:21:09 AM

What instructions were you following trying to change the Network settings your Win7 machine?

When you type 192.168.0.1 into a web browser window - do you get the modem's control panel?
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March 16, 2012 3:29:56 AM

Got a link to your setup instructions from your ISP?

Anything about "Obtain an IP address automatically" or "Obtain DNS server address automatically" ?
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March 16, 2012 10:09:35 AM

From another website I learned how to change network settings through the network and sharing option. No, when I enter the ip address for my modem with a web browser I get nothing because there is no valid gateway address at my Ethernet adapter.
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March 16, 2012 10:30:36 AM

What website? What were the instructions?

Your setup should have looked something like:
"Obtain an IP address automatically" & "Obtain DNS server address automatically"
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March 16, 2012 3:59:21 PM

With the modem on (3 steady green lights and 1, activity, flashing) and physically connected to my computer via Ethernet cable, this is what I read when entering ipconfig at the C:/ prompt:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Kent>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cda7:e430:6537:c106%13
IPv4 Address. . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{DCD474EC-EFD6-46C5-87CA-39C862D50607}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{BB170677-150E-48E1-90A0-37977B6214F0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:38ab:fb99:5906:3b75
Link-local IPv6 Address . . . . . : fe80::38ab:fb99:5906:3b75%14
Default Gateway . . . . . . . . . : ::

C:\Users\Kent>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cda7:e430:6537:c106%13
IPv4 Address. . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::acc8:21f8:815f:8f0d%11
IPv4 Address. . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 0.0.0.0

Tunnel adapter isatap.{DCD474EC-EFD6-46C5-87CA-39C862D50607}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{BB170677-150E-48E1-90A0-37977B6214F0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:38ab:fb99:5906:3b75
Link-local IPv6 Address . . . . . : fe80::38ab:fb99:5906:3b75%14
Default Gateway . . . . . . . . . : ::

C:\Users\Kent>
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March 16, 2012 4:19:17 PM

kgarry said:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::cda7:e430:6537:c106%13
IPv4 Address. . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::acc8:21f8:815f:8f0d%11
IPv4 Address. . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 0.0.0.0
Your PC's IP address: 192.168.1.3
The Router (Gateway) Address: 192.168.1.1
The DNS address: 192.168.0.1

What happens when you type 192.168.1.1 in your web browser?
Usually, the Router & DNS have the same IP address
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March 16, 2012 5:59:47 PM

I get a log-in page for my Verizon 4G account. That's what I'm currently using for Internet access, a MiFi/aircard receiver and a WiFi adapter plugged into a USB port of my computer. I've tried addressing my modem through a web browser using both 192.168.0.1 and 192.168.1.1 with the WiFi disconnected, but I still can't access the modem.

BTW, I'm no longer connected to the modem through a router. I used to be before switching to the MiFi for Internet, but thought it better to keep the setup simple until the new AT&T isp service was established. The reason I'm switching back to DSL is that the monthly service cost of the 4G solution gets really expensive when any amount of data is uploaded or downloaded. I did not anticipate that.
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March 16, 2012 10:36:10 PM

And AT&T can't figure out to help you?

You might want to kick this over into the Networking section of the forum and see if any of the guys that hang out there can help you figure this out.
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March 17, 2012 12:24:35 AM

Okay. Thanks.
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March 24, 2012 12:18:14 AM

Best answer selected by kgarry.
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March 24, 2012 12:21:13 AM

Turns out that it was the modem that was bad. After hooking up a new modem and rebooting my machine, everything was returned to perfect function.
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!