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My laptop can't detect my graphics card?

Last response: in Graphics & Displays
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October 16, 2011 7:04:59 AM

So i booted up my laptop the other day and i go to watch a video and i get a blue screen, i then restart the computer and it boots up in 800x600, restart it again. and then it's back to full resolution but only using the chipset graphics card, instead of the Nvidia 310m (1gb)

Im using an Asus K52Jc and running Windows 7 Ultimate.
- On a side note my PC (which i havent used in months) has a similar problem as i went to boot it up yesterday it ran through its boot cycle then went to a colour static when loading the desktop and rebooted itself, continuing through this loop. however it boots up fine on safe mode.....
a c 125 U Graphics card
October 16, 2011 9:53:19 AM

Re-install the lastest drivers for your cards.
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October 16, 2011 9:58:32 AM

i've tried that but the installer doesnt even recognize that i have a graphics card physically installed in the laptop....
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a c 125 U Graphics card
October 16, 2011 10:03:48 AM

Can you see it listed in the control panel under device manager?
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October 16, 2011 10:08:33 AM

Rustyy117 said:
Can you see it listed in the control panel under device manager?



No i can't, it's not listed anywhere.
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a c 125 U Graphics card
October 16, 2011 10:16:01 AM

In that case it seems like a hardware fault. To rule out software completely you could re-install windows but I don't think it'll make a difference.

perhaps take it to a PC repair shop for a second opinion?
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October 16, 2011 10:21:00 AM

Rustyy117 said:
In that case it seems like a hardware fault. To rule out software completely you could re-install windows but I don't think it'll make a difference.

perhaps take it to a PC repair shop for a second opinion?



Yeah i was planning on calling ASUS customer care tomorrow because i believe that it's still covered under warranty.
however i cant afford to reinstall windows just for the sake of it, i dont have THAT much time.. :<

thanks for your help i'll let you know how it goes...

Also while i have you, My PC which is a dell xstudio (xps) and it's relatively new, now i booted it up yesterday and it went through the boot cycle until it began to load my desktop at which point it went to some sort of warped static with colour....

any ideas?
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a c 125 U Graphics card
October 16, 2011 10:24:39 AM

I'd check all the basic stuff first, Try a different monitor, different monitor cable, check the graphics cards temps ETC...

If that checks out ok then re-install drivers, if your still getting the same problem then try the graphics card in another PC

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October 16, 2011 10:29:35 AM

Best answer selected by fishballsoup.
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January 22, 2013 11:52:27 AM

Hy. I'm encountering the exact same problem with the exact same model. What was your resolve after all?
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