Hello. Yesterday my computer arrived after it was shipped by my grandparents from Nova Scotia to Alberta where I now reside.
I built the computer a few years ago, and haven't had any issues in the recent past. My grandparents packaged my computer with one layer of bubble wrap.
When I opened the case, I found my aftermarket cpu cooler to be free-floating within the case.
There was (visible) damage to the underside of the cpu cooler, and the top of the processor itself, as well as my graphics card being slightly bent.
I found some thermal paste, and reapplied it to the cpu and re-attached the cooler. When trying to boot normally (with HDDs disconnected), I get this error message saying that I failed to connect a pci-e power cable to the psu:
http://www.youtube.com/watch?v=Pe0CtarxhI4
And when removing the video card I manage to get the cpu coolers fan to spin, but get a beep code or two: http://www.youtube.com/watch?v=Uwd5sfG9T48
I believe it's the video card, but considering the destruction caused by shipping, from my view it could be any combination of issues.
M4A79XTD EVO
amd athlon II x4 (don't know model #)
Radeon HD 4890
Seasonic 850w psu
Thanks,
Brad
I built the computer a few years ago, and haven't had any issues in the recent past. My grandparents packaged my computer with one layer of bubble wrap.
When I opened the case, I found my aftermarket cpu cooler to be free-floating within the case.
There was (visible) damage to the underside of the cpu cooler, and the top of the processor itself, as well as my graphics card being slightly bent.
I found some thermal paste, and reapplied it to the cpu and re-attached the cooler. When trying to boot normally (with HDDs disconnected), I get this error message saying that I failed to connect a pci-e power cable to the psu:
http://www.youtube.com/watch?v=Pe0CtarxhI4
And when removing the video card I manage to get the cpu coolers fan to spin, but get a beep code or two: http://www.youtube.com/watch?v=Uwd5sfG9T48
I believe it's the video card, but considering the destruction caused by shipping, from my view it could be any combination of issues.
M4A79XTD EVO
amd athlon II x4 (don't know model #)
Radeon HD 4890
Seasonic 850w psu
Thanks,
Brad