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20GB of RAM only 3.3GB usable

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January 29, 2013 6:55:30 PM

A couple of days ago I bought some new Kingston HyperX Blu 16GB RAM (KHX13C9B1K2/16).
When I put them in, it would load the memory up to 3067 and would POST a memory problem.
I tried putting in my old memory with the new memory but it wouldn't boot at all, but when I tried 2 of my old sticks with 1 of the new RAM it would boot fine. The only problem is that windows only reads it as 3GB, but when I check in HWiNFO it says that all 12GB is loaded.

http://i.imgur.com/pJXYKCH.png
http://i.imgur.com/wDUOPXi.png?1

Specs:
Windows 7 Home Premium 64bit
Intel Core i3-550 @ 3.20GHz
ASUS NVIDIA GeForce GTX 660 2GB
(Old Ram) 2 x Samsung 2GB - M378B5673FH0-CH9
DX4840 Motherboard (Store-bought)
Corsair TX850
WD Caviar Green 1TB

NOTE: I am using 64 bit, it looks like a 32 bit problem but this isn't the case.
Edit: I think my motherboard only allows 4GB per dimm slot but why would it be limiting all of the ram just to 3GB?

More about : 20gb ram 3gb usable

January 29, 2013 7:33:56 PM

I can't tell for sure, but it looks to me like your system's board support up to 8 gb of ram, which means 2gb chips per each of the 4 slots.
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January 29, 2013 8:00:26 PM

danny2000 said:
I can't tell for sure, but it looks to me like your system's board support up to 8 gb of ram, which means 2gb chips per each of the 4 slots.


If I was to get a board, what should I get that would support the 2 x 8 sticks?
!