Sign in with
Sign up | Sign in
Your question

Help Troubleshooting a Failure to Boot - PSU Problem?

Last response: in Components
Share
March 25, 2012 5:29:01 AM

Greetings and a good day to all y'all! I've come to humbly ask for some assistance with troubleshooting a problem with my friend's computer.

Firstly let me go over his specs:

Make/Model: Asus - Essentio CM5570-AP006
OS: Windows Vista
CPU: Core 2 Quad Q8200 - 2.33 GHz
RAM: 6GB DDR2
HDD: 750GB SATA 7200rpm
Video Card: Geforce G100 512MB

All other specs for his system can be found HERE

So the basic problem is that this computer will not boot properly. My friend has gone into further detail about what happens when he attempts to boot, and this is what he has told me:

1. He presses the power button and the computer begins to boot.
2. It goes through the usual screens until it comes to the Vista loading screen (where only the loading bar is visible).
3. At which point his fans begin to slow "waaay down", a blue screen with lots of text on it flashes for half a second then with a "beoop" his computer shuts off.
4. After shutting off, the computer will restart on its own and take him to the "There was a problem booting, what boot mode would you like to start in" screen.
5. My friend has tried booting in both normal mode, safe mode, and possibly some others but to no avail. After choosing his boot mode it will try and fail again, only to restart and repeat the process again and again.

So there you have it peoples, I have had troubles such as these in the past, however, I'm not really savvy on what kind of failure causes this kind of booting problem. I propose that it may be some sort of PSU failure, but I'm unsure. So if anyone could offer some sage advice as to the nature of the problem and how to address it, my friend and I would be much obliged!

Thanks again!
March 26, 2012 8:51:18 PM

*shameless bump*
a b ) Power supply
March 26, 2012 8:58:15 PM

Download and run memtest86+, see if there is a bad RAM stick. Take all the RAM out and do one stick at a time in each slot on the mobo.
Related resources
March 26, 2012 11:13:32 PM

So would you first recommend having him take out all of the RAM and see if it runs fine like that? Because I'm guessing if he did that it would be obvious that it is a RAM problem.
a b ) Power supply
March 26, 2012 11:21:13 PM

I always recommend finding the problem, not the work-around :)  Besides, what happens if he pulls the RAM, puts one back in to boot and it's the bad one? Time wasted, if you're going to put one in to boot, boot to memtest and get it started.
March 30, 2012 5:54:31 PM

But how is he supposed to download and boot to memtest if the computer itself cannot boot? Is there some sort of work around for that?
a b ) Power supply
March 30, 2012 6:29:01 PM

You can download and burn it for him, or another friemd :) 
!