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Dell 531 cd drive runs all teh time

Last response: in Systems
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December 22, 2011 12:07:20 AM

Hello,
I have a dell 531 with Vista. Everytime I use the computer the cd drive runs continiuosly with no cd in it. Could it be a memory problem?
December 22, 2011 2:46:56 AM

No, but it could be a defective cd drive , while you have the compouter on can you press the open button and open the dvd drawer and if you get it to open will it stay open untill you close it. If it stays open then leave it open so it won't be running all the time and see if Dell tech support will offer a solution or replace the dvd drive.
December 25, 2011 1:48:42 AM

1. remove any disk in the CD drive. Does that fix the problem? <<edit: ignore this, you clearly said the drive was empty>>
2. Go into the BIOS. While you are in the BIOS is the CD drive running? If yes then it's probably a bad CD drive as inzone says. Good news -- it's a really cheap part.
3. IF the CD drive does not run while you are sitting in the BIOS but does run when empty when you are in Windows then some piece of software (anti-virus? something you partially installed? ??) is trying to read the drive. Post a reply and we can try to isolate what program is trying to read the drive.
!