HP dv6910us not reading CD/DVD's

The problem isn't the CD/DVD drive because I bought a replacement one and it still didn't work.
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More about dv6910us reading
  1. What is it doing when you put a disc in? What model drive did you buy to replace the original?
  2. I can hear the disc spinning and the activity light blinks up but it doesn't read the disc. I bought the same exact model CD/DVD Drive.
  3. So it doesn't auto start? Does it show the disc in 'Computer' (Start, Computer or My Computer depending on what OS)?
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