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Mouse just stopped working with windows 7

Last response: in Windows 7
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January 9, 2010 9:23:50 PM

Why would my mouse just stop working. Checked the batteries and they're good. Loaded W7 on 3 days ago and today the mouse won't work. Running W7 64 bit. It's a Kensington mouse as well. Was using it with vista 64 bit with no problems for a year.
January 10, 2010 1:37:22 AM

sometimes mice just up and die, its a sad fact, but a true one.... to double check if its the mouse or windows, go dig up one of your old mice or borrow one from a buddy, plug it in and see if a different one works. if it does then the obvious. if it doesn't... time for a new mouse.
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January 12, 2010 8:18:42 PM

Bigpopa,

Is your computer connected to the internet so that Windows 7 can download the appropriate drivers for the mouse?

Also, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/Forums/en-US/catego... . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assistance and feedback.

Jessica
Microsoft Windows Client Team
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