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Windows Experience Index - Dirext X 11 - GTX 580M

Last response: in Windows 7
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December 31, 2011 11:45:35 PM

Help please...
when I run Windows Experience Index the Graphics both show 7.5s and the details show DirectX 10, but when I run dxdiag tool it says DirectX version 11. I had 7.6s before I updated to the latest driver from Clevo. So then I uninstalled the driver and reinstalled the old driver from the disk again but still 7.5s. I don't know if it recognized the DirectX 11 before.
I then loaded the latest driver from nVidia and then I got 6.0s for both. ?!?!?!
Ideas? Why wouldn't Windows Experience Index see DirectX 11?
Kyle
December 31, 2011 11:49:07 PM

dxdiag output here... could it be the DX setup Parameters?

------------------------

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: CLEVO
System Model: P170HMx
BIOS: BIOS Date: 08/09/11 15:37:54 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
Available OS Memory: 16362MB RAM
Page File: 1870MB used, 30850MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
December 31, 2011 11:50:18 PM

More Video Card detail just in case....

-----------

Card name: NVIDIA GeForce GTX 580M
Manufacturer: NVIDIA
Chip type: GeForce GTX 580M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1211&SUBSYS_71001558&REV_A1
Display Memory: 4062 MB
Dedicated Memory: 2014 MB
Shared Memory: 2047 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HSD173PUW1
Monitor Id: HSD06A5
Native Mode: 1920 x 1080(p) (60.007Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6849 (English)
Driver Version: 8.17.12.6849
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/6/2011 16:12:50, 12872808 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5151-11CF-296C-0C511FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1211
SubSys ID: 0x71001558
Revision ID: 0x00A1
Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section016:8.17.12.6849:p ci\ven_10de&dev_1211&subsys_71001558
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Related resources
January 1, 2012 12:04:14 AM

You're drivers are not up to date. You are running 268.49.

Here is a link to the correct driver download for your 580M. (I gave you the link for WHQL Drivers instead of beta drivers)
http://www.nvidia.com/object/notebook-win7-winvista-64b...

Reinstall you're drivers again after downloading but this time hit "custom (Advanced)" when prompted. After that, Check the box that says "perform a clean installation."

You will have to restart your computer. After that installation should be complete

Best solution

a b $ Windows 7
January 1, 2012 12:12:50 AM
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apart from anything WEI sucks so i wouldnt worry too much about what it says

my 6gbs ssd only gets 7.3 on it and it reads and writes at 550mbs and 515mbs in atto

yet if i plug in my old 3gbs ssd which scores 250mbs and 70mbs in atto WEI gives it a 7.8

if you want to check your graphics performance then use something like passmark--free for 30 days and allows

you to check the result against similar set ups--can select gpu only tests or test the whole pc

http://www.passmark.com/products/pt.htm
January 1, 2012 12:22:19 AM

Thanks BigPoppaStuke. That is the driver i tried last and it brought the index way down to 6.0s for both.
I will try the passmark test with the existing driver and then update again to the latest as mentioned and then run passmark again. I don't really care what WEI says but i took it as an indication that Windows might not be recognizing the DirectX11. We'll see what passmark says.
At least my Kingston HyperX 120 reads 7.9 with AHCI and SATA III. Very happy with that at least.
a b $ Windows 7
January 1, 2012 12:31:59 AM

nah WEI reports directx 10 for me as well when i read the detailed report--and ive been playing dirt3 in dx11

as i said its rubbish--but it is annoying to see my score go

7.8 for cpu

7.8 for ram

7.9 aero

7.9 gaming graphics

then a 7.4 disk data when my read write speeds are so high

even the 7.8 for cpu annoys me when my 2600k is at 5ghz what the hell do you need for a 7.9?
January 1, 2012 1:39:55 AM

Ha ha, don't mean to laugh but it seems like they gave you a 7.8 cpu just because they want you to keep coming back for more and spending more. must have been the Windows PR or Marketing idea.
a b $ Windows 7
January 1, 2012 1:50:44 AM

yeah that sounds just about right :D 
a b $ Windows 7
January 1, 2012 3:17:34 AM

If this is a laptop, the score you're seeing may be based on the igp and not the gpu.
When running 2D the IGP should be switched on and when going to 3D then the GPU in use should switch to the 580M.

Run furmark in a window, benchmark mode. It will indicate which graphics unit is being used and then compare that score.
January 11, 2012 12:34:25 AM

Best answer selected by Vitruvius.
a b $ Windows 7
January 11, 2012 12:37:11 AM

This topic has been closed by Nikorr.
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