Cd-rom

since installing windows 7 my cd-rom drive no longer works
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More about tomshardware
  1. Check its status in Device Manager. Is there an error code? If so, what does it say?
  2. code 48
  3. That means it cannot find a driver. Check the manufacturer's website to see if they have a driver available for either Vista or Win7.
  4. still does not work
  5. You mean that the manufacturer didn't have a driver on their website? Visit this website and type in your model number to see if there are any known incompatibilities between your CD-ROM and Win7.
  6. nothing ?
  7. Yikes... What make/model is your CD-ROM drive? You can tell me and I'll see what I can find, or if you prefer to do it yourself, just Google, "[CD-ROM Make and Model] Windows 7". See if other people have had problems with it.
  8. TSST corp CD/DVDW TS-L632D ATA Device
  9. "TSST corp" means Samsung. (That's what my Samsung drive shows up as). Try upgrading the firmware per the instructions on this page. (Note: In the words of of commenter, this site does have popups, but the content is useful. Solution: use Firefox, which has a built-in popup-blocker.) This webpage from HP also provides good steps for troubleshooting CD/DVD drive problems in Vista (should work with 7 as well, since they share the same driver platform and have a similar UI).
  10. i can't seem to get much joy
  11. elephant39 said:
    i can't seem to get much joy

    Um... What does that mean? Did you follow the instructions on HP's webpage I linked to? It would be helpful if you gave as much relevant detail as possible.
  12. yes i did everything it said
  13. help !
  14. At this point, I'm not that the problem is Windows 7's fault. If at all possible, get someone who knows tech stuff to troubleshoot it in person. One of the best things to try now would be to install the CD-ROM drive in another PC and see if it works.
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