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Problem with Linksys Router

Last response: in Networking
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January 21, 2011 8:41:17 PM

I have a linksys BEFSR41 wired router with 2 pcs connected. One connects to internet fine but one is working erratic and sometimes won't open webpages at all. This just started suddenly. Has been ok for 4 years. I have checked my pc and all is fine with it. Also the pc that does work gets error message upon booting Could not reconnect all network drives and does not connect with other pc. Is there someting I can do to check the router as to why only one works fine. Thanks in advance..
Linda

More about : problem linksys router

Anonymous
January 21, 2011 8:57:15 PM

Have you tried changing the ethernet cable between the problem computer and the router. Checked the NIC in that computer -- Control Panel, System, Hardware, Device Manager ?

Also check TCP/IP Properties.

Start, Connect To, Connection, Properties, Scroll Down TCP/IP and highlight, click Properties and check that Obtain DNS and IP address automatically are enabled.
January 21, 2011 9:25:03 PM

I did get a new cord but it was cat6 and the old one was Cat5. The new cord made it worse. Would it be a problem since I got cat6 and the one I had was Cat5? Also how do I get to TCP/IP..can't seem to find it. Sorry.I'm not too technical. I have Windows XP. Also I found the NIC..how do I check it? Thanks..
Linda
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Anonymous
January 21, 2011 9:36:32 PM

Start, Connect To, Connection, Properties, Scroll Down TCP/IP and highlight, click Properties


Or go into Control Panel Network Connections.
January 21, 2011 10:18:05 PM

I did find it and both obtain DNS and IP address automatically are enabled. Is there someting specific to check on the NIC?
Anonymous
January 22, 2011 8:29:53 AM

The reason for checking the NIC in Device Manager is to see whether it shows up or whether it is yellow flagged as faulty.
January 22, 2011 2:03:55 PM

Ok..the NIC is fine. Still having issues with slow internet and problems with e-mail hanging. But only on this one computer not the other one. Is there anything else I could check to fix this? Thanks
January 22, 2011 3:13:49 PM

THIS IS THE PC THAT IS WORKING FINE


Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation. All rights reserved.



C:\Users\EJ>ipconfig /all



Windows IP Configuration



Host Name . . . . . . . . . . . . : EJ-PC

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : myhome.westell.com



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : myhome.westell.com

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controlle

r

Physical Address. . . . . . . . . : 00-1A-A0-AF-29-29

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::c8f9:3f09:30ec:cd39%9(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.2.100(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Saturday, January 22, 2011 8:56:22 AM

Lease Expires . . . . . . . . . . : Sunday, January 23, 2011 8:56:21 AM

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DHCPv6 IAID . . . . . . . . . . . : 201333177

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0D-AF-05-5F-00-19-B9-32-C7-49



DNS Servers . . . . . . . . . . . : 71.252.0.12

71.242.0.12

NetBIOS over Tcpip. . . . . . . . : Enabled



Tunnel adapter Local Area Connection* 6:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 02-00-54-55-4E-01

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:411:84a:3f57:fd9b(Prefer

red)

Link-local IPv6 Address . . . . . : fe80::411:84a:3f57:fd9b%8(Preferred)

Default Gateway . . . . . . . . . : ::

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Local Area Connection* 11:



Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : myhome.westell.com

Description . . . . . . . . . . . : isatap.myhome.westell.com

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes



C:\Users\EJ>

THIS IS FROM THE PC HAVING ISSUES


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Linda>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Linda
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
Physical Address. . . . . . . . . : 00-13-72-07-3D-75
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 71.252.0.12
Lease Obtained. . . . . . . . . . : Saturday, January 22, 2011 11:15:13
AM
Lease Expires . . . . . . . . . . : Sunday, January 23, 2011 11:15:13 AM


C:\Documents and Settings\Linda>
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Linda>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 72 07 3d 75 ...... Intel(R) PRO/1000 PL Network Connection - Packet
Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.101 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.2.0 255.255.255.0 192.168.2.101 192.168.2.101 20
192.168.2.101 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.2.255 255.255.255.255 192.168.2.101 192.168.2.101 20
224.0.0.0 240.0.0.0 192.168.2.101 192.168.2.101 20
255.255.255.255 255.255.255.255 192.168.2.101 192.168.2.101 1
Default Gateway: 192.168.2.1
===========================================================================
Persistent Routes:
None

C:\Documents and Settings\Linda>
January 22, 2011 4:05:25 PM

Dumb question - Have you tried switching the ports on your router? Just switch the slow computer's cable into the jack that the faster computer is plugged into and see if there's a difference. You may have a hardware problem inside your router. 4yrs old is getting pretty old for a consumer grade router. Mine did some funny things like this a few years ago before lightning hit it and took it out. I built a PC with linux and two network cards to be my router and doubled my connection speed and reliability.

Given that one computer works well, and the other is having a flaky connection, and you've already replaced the cable, I'd switch the ports on the router and see if that makes any difference, if it does, the router is going south, if not you may have a network card going to pasture.
January 23, 2011 1:44:19 AM

I tried something...I unplugged the cable from the router and just connected my pc to the dsl modem directly and it seemed to be better. So if that is the case..it would be a problem with the router and if it is why does the other pc that is connected work fine and mine doesn't. Wouldn't they both have issues? Would appreciate any suggestions you have....Thanks
January 23, 2011 5:22:53 PM

I did assign the numbers you said and it would not connect to internet at all...
January 23, 2011 5:39:14 PM

Linny13 said:
I tried something...I unplugged the cable from the router and just connected my pc to the dsl modem directly and it seemed to be better. So if that is the case..it would be a problem with the router and if it is why does the other pc that is connected work fine and mine doesn't. Wouldn't they both have issues? Would appreciate any suggestions you have....Thanks


Try plugging the slower computer into a different port on the router. Set windows to detect everything automatically and see how that goes.
January 24, 2011 1:20:26 AM

This is less complex then the previous post but I didn't see it mentioned. Try to logon to your router settings, do this using the default gateway ip address then the username and default password if it is not changed. Then you can check the router settings such as wireless security, and other advanced options. There is usually a help section on this page and a restore to default settings that I would suggest trying.
Anonymous
January 30, 2011 8:33:41 AM

Best answer selected by fihart.
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