Trouble with ram slots.

I just bought 8gb of new ram which is this one here http://www.amazon.com/gp/product/B004QBUL1C/ref=oh_details_o00_s00_i00 coupled with a MSI 870-G45 motherboard (http://us.msi.com/product/mb/870-G45.html) and it seems that ram slots 1&3 won't work. I've checked my ram with memtest to make sure they were good and I got no errors so I was forced to put the ram In slots 2&4 which in this case the computer did turn on but being single channel instead of dual. I tried resetting the cmos battery also which didn't help. I'm assuming my ram slots are bad and the only thing I can really do is replace the motherboard which I'm not at the liberty of doing right now

The real question is, should I just return the 8gb's of ram and get my money back and just put back in my old 4gb stick? because I cant imagine there would be a worthy difference of 4gb, especially if its single channel and is dual channel really needed? preferably gaming wise.
6 answers Last reply
More about trouble slots
  1. Are the RAM modules in the correct slots per the motherboard manual?
  2. Per the manual two RAM modules must be installed in slots 1 and 2; the ones closer to the CPU (I just downloaded and reviewed the manual). See page 2-6 (section 2, page 6)

    DL from here: http://us.msi.com/service/download/manual-13032.html
  3. Ubrales said:
    Per the manual two RAM modules must be installed in slots 1 and 2; the ones closer to the CPU (I just downloaded and reviewed the manual). See page 2-6 (section 2, page 6)

    DL from here: http://us.msi.com/service/download/manual-13032.html

    Yea I put both in 1 and 2 and computer wouldnt boot up but if I just put one in slot 2 it works.
  4. Rickyrozay209 said:
    Yea I put both in 1 and 2 and computer wouldnt boot up but if I just put one in slot 2 it works.

    Check each RAM module one at a time. If they both pass then the RAM slots are bad on your board.
  5. Ubrales said:
    Check each RAM module one at a time. If they both pass then the RAM slots are bad on your board.


    Even If I put my old single 4gb ram stick into the first slot the computer still won't boot up so more than likely its the board.
  6. Rickyrozay209 said:
    Even If I put my old single 4gb ram stick into the first slot the computer still won't boot up so more than likely its the board.

    One last thing to try. Make sure that you have the latest version of the BIOS for that board. Clear CMOS before you flash the BIOS.
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