Please hex my memory probl.lp me fi

Im on a dell voster 2 cores 4 proc 8gb ram.
Problem is the system has reserve 5gb memory from when i was installing and running virtuel pc or server.
i have reinstall windows 3 times trying to fix problems, but not even after a format and clean copy of win7 ultimate, still 5gb is reserved,
My next step if i don't get any help is to maybe flash bios and hope for the best,
last resort open memory slot and remove 1 4g and do test over again and after that again going back to 8g and doing the taking hole day memory test 2 times, please let it be a easier way.
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More about please memory probl
  1. Try clearing the CMOS (unplug the power cord and remove the CMOS battery for few minutes).
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