Stupid 3 year extended HP care pack warranty
Tags:
- Hewlett Packard
- Certificate
Last response: in General UK & Ireland Discussions
chriswalk
February 15, 2011 3:31:31 PM
just wondered if anyone else taken out the 3 year extended HP carepack warranty ?.
recently took mine out for my 4 month old hp pavalion slimline pc.
all seemed good, the cost was £74, money i didnt want to spend but it wasnt a huge cost.
the stupid thing was when i got the email link to print off my insurance certificate it said it expires in 2013. that would meen my warranty is only for 2 years and not 3.
i called the customer services and they told me that the 3 year warranty runs from the day of purchace, and not from the day the manufactures warranty runs out.
is it just me or is this a totally stupid warranty idea ?. why would anyone want to pay for a warranty which runs alongside the exsisting manufactures one ?.
if they are going to do this they should clearly state this, or just sell the warranty as 2 years. just glad i caught this before it was to late to cancel.
anyone know any online warranty sites in the uk what are any good ?.
recently took mine out for my 4 month old hp pavalion slimline pc.
all seemed good, the cost was £74, money i didnt want to spend but it wasnt a huge cost.
the stupid thing was when i got the email link to print off my insurance certificate it said it expires in 2013. that would meen my warranty is only for 2 years and not 3.
i called the customer services and they told me that the 3 year warranty runs from the day of purchace, and not from the day the manufactures warranty runs out.
is it just me or is this a totally stupid warranty idea ?. why would anyone want to pay for a warranty which runs alongside the exsisting manufactures one ?.
if they are going to do this they should clearly state this, or just sell the warranty as 2 years. just glad i caught this before it was to late to cancel.
anyone know any online warranty sites in the uk what are any good ?.
More about : stupid year extended care pack warranty
rohitbaran
June 19, 2011 1:51:21 AM
Well, all hp warranties start from the day of purchase of the product, not after the expiration of regular warranty. As for 3rd party warranty, I won't recommend it. I bought 2 year extended from Service net, but then I didn't read very good things about it in forums. Then I bought HP 2 year care pack, which gives me a year of extended warranty. This is the way they work pal. It is irritating, but that's it.
Related resources
Straight from the DTI .. There is a common misunderstanding that the EU Directive requires a two-year guarantee, this is not true, the two years is for you to make a claim against the manufacturer/supplier, it used to be six years ( five for the jocks ) and this sometimes can be enforced by a judge if it goes to a court case.
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