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My Gaming PC seems broken

Last response: in Systems
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December 28, 2011 5:27:29 PM

I really need help from anyone who has experience building computers and knows what they're talking about. I need to figure out what is wrong with my computer

I bought everything from Newegg and put it together myself a year ago. Please check the spoiler tag at the bottom for my full specs.
I figured all that would be more useful than me naming off the basic hardware. Please take a look at it and let me know if anything look unusual or anything at all.

I feel like my computer isn't running properly because when playing Alice: Madness Returns, I only get 7fps. It's unplayable. Even with resolution set to 800x600 and everything set to lowest, I still get under 10fps. In the Nvidia control panel I tried putting it into "performance" mode over "quality" and it makes no difference. My computer should be able to run the game perfectly fine.

With World of Warcraft I've been playing for the whole year that I've had my computer and I get around 40fps. People with worse computers are getting much higher than me but I can't figure out what isn't working on my computer.

I just bought Star Wars the old republic, another MMO, and when I'm around other people I see 15-20fps.

I tried playing a game that's like 7 years old, Lineage 2, and I was getting 10fps no matter if I was on lowest or ultra settings.

I hope someone can walk me through this, figuring out what's wrong. -.- When I'm not playing a game my computer seems fine. I have AVG always updated, and give my computer maintenance so I don't blame it on a Virus. Outside of gaming my computer runs flawless...why does it suck when gaming? What can I check or test?

Spoiler
Summary
Operating System
MS Windows 7 Home Premium 64-bit SP1
CPU
AMD Athlon II X4 640 28 °C
Propus 45nm Technology
RAM
4.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
BIOSTAR Group TA785G3 HD (CPU 1)
Graphics
SMB2330H @ 1920x1080
NVIDIA GeForce GTX 460
Hard Drives
625GB Western Digital WDC WD6401AALS-00L3B2 ATA Device (Unknown) 35 °C
Optical Drives
DTSOFT Virtual CdRom Device
HL-DT-ST DVDRAM GH22LS50 ATA Device
Audio
Realtek High Definition Audio
Operating System
MS Windows 7 Home Premium 64-bit SP1
Installation Date: 11 November 2010, 18:52
Serial Number: PKPPT-3HY36-V9THV-KQW8V-MV4WQ
CPU
AMD Athlon II X4 640
Cores 4
Threads 4
Name AMD Athlon II X4 640
Code Name Propus
Package Socket AM3 (938)
Technology 45nm
Specification AMD Athlon(tm) II X4 640 Processor
Family F
Extended Family 10
Model 5
Extended Model 5
Stepping 3
Revision BL-C3
Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, SSE4A, x86-64
Bus Speed 200.0 MHz
Rated Bus Speed 2000.2 MHz
Stock Core Speed 3000 MHz
Stock Bus Speed 200 MHz
Average Temperature 28 °C
Caches
L1 Data Cache Size 4 x 64 KBytes
L1 Instructions Cache Size 4 x 64 KBytes
L2 Unified Cache Size 4 x 512 KBytes
Core 0
Core Speed 3000.0 MHz
Multiplier x 15.0
Bus Speed 200.0 MHz
Rated Bus Speed 2000.2 MHz
Temperature 28 °C
Thread 1
APIC ID 0
Core 1
Core Speed 3000.0 MHz
Multiplier x 15.0
Bus Speed 200.0 MHz
Rated Bus Speed 2000.2 MHz
Temperature 28 °C
Thread 1
APIC ID 1
Core 2
Core Speed 3000.0 MHz
Multiplier x 15.0
Bus Speed 200.0 MHz
Rated Bus Speed 2000.2 MHz
Temperature 28 °C
Thread 1
APIC ID 2
Core 3
Core Speed 3000.0 MHz
Multiplier x 15.0
Bus Speed 200.0 MHz
Rated Bus Speed 2000.2 MHz
Temperature 29 °C
Thread 1
APIC ID 3
RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 4096 MBytes
Channels # Dual
DRAM Frequency 666.7 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Bank Cycle Time (tR?) 33 clocks
Command Rate (CR) 1T
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-2GBRL
SPD Ext. EPP
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 31
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
Slot #2
Type DDR3
Size 2048 MBytes
Manufacturer G.Skill
Max Bandwidth PC3-10700 (667 MHz)
Part Number F3-10666CL9-2GBRL
SPD Ext. EPP
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 25
tRC 34
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 31
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 20
tRC 27
Voltage 1.500 V
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 17
tRC 23
Voltage 1.500 V
Motherboard
Manufacturer BIOSTAR Group
Model TA785G3 HD
Chipset Vendor AMD
Chipset Model 785G
Chipset Revision 00
Southbridge Vendor AMD
Southbridge Model SB700
Southbridge Revision 00
BIOS
Brand American Megatrends Inc.
Version 080015
Date 07/08/2010
Graphics
Monitor
Name SMB2330H on NVIDIA GeForce GTX 460
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State enabled, primary, output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce GTX 460
Memory 1024 MB
Memory type 2
Driver version 8.17.12.8562
Hard Drives
WDC WD6401AALS-00L3B2 ATA Device
Manufacturer Western Digital
Form Factor GB/3.5-inch
Business Unit/Brand Desktop/WD Caviar®
RPM/Buffer Size or Attribute 7200 RPM with 32 MB cache
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Serial Number WD-WCASYE344491
Interface Unknown
Capacity 625GB
Real size 640,135,028,736 bytes
S.M.A.R.T
01 Read Error Rate 200 (200 worst) Data 0000000000
03 Spin-Up Time 164 (161) Data 00000012C0
04 Start/Stop Count 100 (100) Data 000000028B
05 Reallocated Sectors Count 200 (200) Data 0000000000
07 Seek Error Rate 100 (253) Data 0000000000
09 Power-On Hours (POH) 095 (095) Data 0000000EEB
0A Spin Retry Count 100 (100) Data 0000000000
0B Recalibration Retries 100 (100) Data 0000000000
0C Device Power Cycle Count 100 (100) Data 000000018C
C0 Power-off Retract Count 200 (200) Data 0000000022
C1 Load/Unload Cycle Count 200 (200) Data 000000028B
C2 Temperature 112 (100) Data 0000000023
C4 Reallocation Event Count 200 (200) Data 0000000000
C5 Current Pending Sector Count 200 (200) Data 0000000000
C6 Uncorrectable Sector Count 100 (253) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 0000000000
C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000
Temperature 35 °C
Temperature Range ok (less than 50 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Size 100 MB
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter C:
File System NTFS
Volume Serial Number DADDDBEC
Size 596GB
Used Space 356GB (60%)
Free Space 240GB (40%)
Optical Drives
DTSOFT Virtual CdRom Device
Media Type DVD-ROM
Name DTSOFT Virtual CdRom Device
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive E:
Media Loaded FALSE
Status OK
HL-DT-ST DVDRAM GH22LS50 ATA Device
Media Type DVD Writer
Name HL-DT-ST DVDRAM GH22LS50 ATA Device
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
DriveIntegrity TRUE
Media Loaded TRUE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id 1
Size 7.77 GB
Status OK
Transfer Rate 5106 KB/S
Volume Name SWTOREN1
Volume Serial Number AD80F89D
Audio
Sound Cards
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
NVIDIA High Definition Audio
Realtek High Definition Audio
Playback Devices
Speakers (Realtek High Definition Audio) (default)
HP 2710-1 (NVIDIA High Definition Audio)
Realtek Digital Output (Realtek High Definition Audio)
Peripherals
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location Logitech Gaming Virtual Keyboard
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Location Programmable Support for Keyboard
Driver
Date 6-21-2006
Version 6.1.7601.17514
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Logitech
Location Logitech Gaming Virtual Mouse
Driver
Date 6-21-2006
Version 6.1.7600.16385
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
Cyborg R.A.T.5 Mouse (HID)
Device Kind Mouse
Device Name Cyborg R.A.T.5 Mouse (HID)
Vendor Unknown
Location Cyborg R.A.T.5 Mouse (USB)
Driver
Date 4-21-2010
Version 7.0.0.26
File C:\Windows\system32\drivers\SaiK0CC3.sys
File C:\Windows\system32\drivers\mouhid.sys
File C:\Windows\system32\drivers\mouclass.sys
File C:\Windows\system32\WdfCoInstaller01005.dll
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Location Programmable Support for Mouse
Driver
Date 6-21-2006
Version 6.1.7600.16385
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys

More about : gaming broken

a c 78 B Homebuilt system
December 28, 2011 5:39:42 PM

I don't know about others, but I think that is much worse than just typing out the maker and model of everything.

It is extremely hard to sort through there for those relevant things with all the other stuff thrown in.

If you are going to do something like that, you might want to consider bolding all the maker/model information or something.

That being said, I saw a GTX 460 in there as well as an Athalon 2 640 which is good enough for this moment.

What systems are people running that are getting hugely more FPS than you?

The 667 RAM seems to be really slow for today's games and the processor is not hugely powerful either.
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a b B Homebuilt system
December 28, 2011 6:08:22 PM

667 x2 for the ram it's 1333Mhz. I'm curious too, I don't see why you and the other guy have issues with Alice.
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Related resources
December 28, 2011 6:17:42 PM

Sorry about how my specs are shown. It's neatly written in my text document but when I posted it here it ruined the format and made it impossible to read. These forums don't let me upload my text file. >.< Is there another site where I can share it for easier viewing? I wanted to post super detailed specs someone could look over them and notice a problem.

My Ram is 4gb DDR3-1333 so hopefully that's working fine.

My power supply is Thermaltake TR2-600w and I don't think there's an issue with it. My computer never blue screened or shut off for no reason.

Could a harddrive problem cause my games to run like crap?

Here are some pictures that show how it's set up...


http://img822.imageshack.us/img822/1435/93853783.jpg

http://img43.imageshack.us/img43/6097/31500115.jpg

http://img560.imageshack.us/img560/1733/65530807.jpg
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a c 78 B Homebuilt system
December 28, 2011 6:47:11 PM

If the 4 pin connector on your 24 pin port isn't all the way in, that could cause some potentially hard to diagnose problems.

I would try to push it in hard. It should lock or something so that it is in there securely. Most things in slots aren't meant to be loose in the slot as far as computers are concerned.

Thermaltake TR2 RXs are about the worst PSUs imaginable, so I kinda look at your TR2 with a suspicious eye. Others have said that the TR2s aren't the same as TR2 RXs though so ymmv.

PSU problems can mask themselves as problems with any other part, so keep that in mind.

It is like trying to search your house to ensure there are no thieves in it except that you leave all the windows and doors open while you are doing that. You can never really be sure that there aren't any in the house unless you have locks in place that you know are working.

It is problem that hard drive problems could affect games, especially if it was a hugely fragmented page file or something. Just generally failing hard drives can cause all kinds of bad performance things to happen too.
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