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PLEASE HELP ME! I beg you, I'm desperate

Last response: in Components
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April 8, 2012 9:17:11 PM

My computer crashes, the monitor says "No Signal Detected" but the lights and fans stay ON inside the computer!

I can reproduce the crash every single time I run "Windows Experience Index" to get my WEI Score.
It crashes every time it gets to "Direct3D 10 Texture Load Assessment" or at "Direct3D 10 ALU Assessment"

When my computer crashes, I have to manually go behind my computer, and switch off the PSU to get it to shutdown all the way. The power button does nothing.

So I went to Fry's and bought a new graphics card, but the problem CONTINUED!

I have heard Graphics Card issues, PSU (Power Supply) issues, RAM issues, and even something about S3 suspend to RAM/Resume Video issues. I don't know what to do next!

The things I know for sure:
It isn't the graphics card.
The PC is NOT overheating.


I can play World of Warcraft for HOURS with no issues, but the instant I tried increasing the graphics settings to "ULTRA HIGH" it crashed immediately! The monitor went black, the fans stayed on, and I had to switch off my Power Supply to turn it off fully.

**It never crashes on anything else except for ONE time while watching a YouTube video. However, since I replaced the graphics card - it has never crashed on YouTube videos - only when attempting the Windows Experience Index Score.

This is a brand new custom built machine, all the components are brand new. Which makes this even more confusing.
Here's my PC!

THANK YOU FOR YOUR HELP!!!

Windows 7 Enterprise 64 bit (Legit Genuine Copy)
AMD FX 8120 8-core processor, 125W
MSI 760GM-P23 motherboard
ASUS Geforce GT 440 video card
Patriot 2x4GB 1333 DDR3 RAM (8GB Total)
OCZ Agility 3 Series 60 GB SSD

More about : beg desperate

April 8, 2012 9:20:37 PM

Can you provide the power supply brand and model number?
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April 8, 2012 9:23:13 PM

Yes!

Thank you for any help you have to offer!

CORSAIR Builder Series CX430 V2 (CMPSU-430CXV2) 430W ATX12V v2.3 80 PLUS Certified Active PFC Power Supply
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Related resources
a b ) Power supply
a b U Graphics card
April 8, 2012 9:23:37 PM

Hi :) 

Umm precisely how did you get a LEGAL version of Enterprise ??

All the best Brett :) 
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April 8, 2012 9:28:08 PM

Okay, so I know the PSU should be fine.

Do you have a standard hard drive that is not solid state to test with? I've heard some problems related to OCZ's agility series of SSDs, specifically with the SandForce controllers.

Another thing I could consider is that the power supply is just not enough power, although it may be close but a 550-600w would be much safer in my opinion. The graphics card probably is not getting enough power and shuts down generating the monitor error, and leaving the rest of the machine running.

Lastly, update your graphics drivers if they are out of date.
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April 15, 2012 7:22:30 AM

i have resolved this problem, with the help of a lot of kind people on tom's hardware. The solution was the MOTHERBOARD had too low of a voltage rating! It only supported 95W processors - mine was a 125W processor, thus leading to the crashes.
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a b ) Power supply
April 15, 2012 11:02:29 AM

Grats .. TH wins again !:) 
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November 17, 2012 10:50:59 PM

mosawyer27 said:
i have resolved this problem, with the help of a lot of kind people on tom's hardware. The solution was the MOTHERBOARD had too low of a voltage rating! It only supported 95W processors - mine was a 125W processor, thus leading to the crashes.



where did you go to find out about the voltage rating I'm having the exact identical problem
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November 17, 2012 10:58:03 PM

mosawyer27 said:
i have resolved this problem, with the help of a lot of kind people on tom's hardware. The solution was the MOTHERBOARD had too low of a voltage rating! It only supported 95W processors - mine was a 125W processor, thus leading to the crashes.



where did you go to find out about the voltage rating I'm having the exact identical problem
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