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Oh my GOD Someone PLEASE Help!


My computer crashes, the monitor says "No Signal Detected" but the lights and fans stay ON inside the computer!

I can reproduce the crash every single time I run "Windows Experience Index" to get my WEI Score.
It crashes every time it gets to "Direct3D 10 Texture Load Assessment" or at "Direct3D 10 ALU Assessment"

When my computer crashes, I have to manually go behind my computer, and switch off the PSU to get it to shutdown all the way. The power button does nothing.

So I went to Fry's and bought a new graphics card, but the problem CONTINUED!

I have heard Graphics Card issues, PSU (Power Supply) issues, RAM issues, and even something about S3 suspend to RAM/Resume Video issues. I don't know what to do next!

The things I know for sure:
It isn't the graphics card.
The PC is NOT overheating.

I can play World of Warcraft for HOURS with no issues, but the instant I tried increasing the graphics settings to "ULTRA HIGH" it crashed immediately! The monitor went black, the fans stayed on, and I had to switch off my Power Supply to turn it off fully.

**It never crashes on anything else except for ONE time while watching a YouTube video. However, since I replaced the graphics card - it has never crashed on YouTube videos - only when attempting the Windows Experience Index Score.

This is a brand new custom built machine, all the components are brand new. Which makes this even more confusing.
Here's my PC!


Windows 7 Enterprise 64 bit (Legit Genuine Copy)
CORSAIR Builder Series CX430 V2 430W ATX12V v2.3 80 PLUS Certified Active PFC Power Supply
AMD FX-8120 Zambezi 3.1GHz Socket AM3+ 125W Eight-Core Processor
MSI 760GM-P23 motherboard
ASUS Geforce GT 440 video card
Patriot 2x4GB 1333 DDR3 RAM (8GB Total)
OCZ Agility 3 Series 60 GB SSD
12 answers Last reply Best Answer
More about help
  1. Hi :)

    Duplicate posts not allowed here...

    All the best Brett :)
  2. Humm...Have you made sure that your two sticks of ram are in the right pair of slots?

    Also, NVidia cards really eat up the watts on a PSU. Methinks your PSU ain't supplying enough juice for your card.
  3. Go to the Direct x hp and see if it helps load the DX9 drivers instead of directx 10
  4. what MajinCry said
    use a psu calculator(google is your friend) to see your psu is giving u enough power.
  5. And make sure you use the 296.10 driver from Nvidia
  6. MajinCry said:
    Humm...Have you made sure that your two sticks of ram are in the right pair of slots?

    Also, NVidia cards really eat up the watts on a PSU. Methinks your PSU ain't supplying enough juice for your card.

    Actually that PSU is enough for that setup, GPU wise anyways. We use it in most of our basic builds at my work and I have put even a GTS450 in a system with it and it can run the WEI without an issue. Its when you move beyond that that it needs more.

    Still it could be a PSU issue, possibly a bad one, but it being under powered, I doubt. Unless the CPU is using all the PSU at the time but I don't see why it would since the DX assessment is GPU based, not CPU.
  7. As someone mentioned in the other thread you started, you mobo doesn't support processors that require 125watts. Try disabling two cores in BIOS to see if that stops your crashing. Either get another mobo or a different processor that's limited to 95watts
  8. Troubleshoot. Take apart aspect of your PC and disable cards/features one by one until you find the culprit.

    This is technology... one size fits all answers, though possible, rarely fit. Just saying.

    Could be the PSU, could be your RAM failing during texture loads (swaps) between it and your GPU. Could be many things.
  9. Can we safely assume you've tried a different monitor?
  10. Best answer
    Check MSI website. Your motherboard don't support 125w processor, only 95w.

    Read note 1 and note 2.
  11. Best answer selected by mosawyer27.
  12. If cpu power draw is the problem, you can undervolt the processor to bring the power draw down to within the 95 watt envelope. That way you dont have to replace the cpu.
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