My laptop won't recognize an external portable hard drive....

It is made by SimpleTech and is about 5 years old. When I hooked it up to a new Acer laptop I get the message ... USB device not recognized. The Acer is running 64 bit Windows. The external drive worked well before I switched it to the new machine.

PW/Vienna, Va.
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  1. westpheling said:
    It is made by SimpleTech and is about 5 years old. When I hooked it up to a new Acer laptop I get the message ... USB device not recognized. The Acer is running 64 bit Windows. The external drive worked well before I switched it to the new machine.

    PW/Vienna, Va.

    See if this helps:
    http://support.microsoft.com/kb/871233
  2. Have you tried searchinig for a driver for it?
    Since its 5 years old its before W7 and the driver is probably the problem.
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