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AMD Driver installation problem, but what is the problem...?

Last response: in Graphics & Displays
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November 3, 2011 9:26:32 PM

whenever i installed the drivers on my 4870's in crossfire it would say the installion completed with "warnings". so i would look at the log file and there was some hardware info there, a few rows that has some info and said 'success' and then nothing in the errors section. so i had no idea what the warnings actually were.

after i would reboot and my computer would become unresponsive once it loaded into the windows 7 desktop with the hdd light constantly flashing but nothing was really happening... the mouse movement would be very jumpy to and i wasn't able to click on anything (apart from in the first few seconds of it loading the desktop).

i would have to force it to reboot with the bios reset button, and then sometimes have to do this a second time. then it would appear to operate as normal.

i assumed it was a crossfire problem but ive just taken out one of my cards as i posted it off to a mate who bought it. uninstalled drivers, crossfire game profiles and msi afterburner. booted into safe mode and used driver sweeper. booted back into windows, installed graphics drivers and still i get the "warnings" message but i cant figure out what the warnings are. this time however i didn't get the unresponsive mouse and desktop problems like when i installed with 2 cards in crossfire.

never experienced this until i went crossfire with my 4870's and thought it was something to do with that, but now im back to a single card and it still happens. so confused!! any ideas?? thanks!
November 3, 2011 9:29:33 PM

That's AMD drivers for you ...

Just kidding, it may just be they aren't supported by Windows yet. I sometimes get an error message when installing beta drivers that aren't certified for Windows.
November 3, 2011 10:17:23 PM

Warmacblu said:
That's AMD drivers for you ...

Just kidding, it may just be they aren't supported by Windows yet. I sometimes get an error message when installing beta drivers that aren't certified for Windows.


haha :p 

well it happened with the previous 11.9 drivers to. im not using beta drivers so not sure why :/ 
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November 4, 2011 12:03:29 PM

sorry i know its a bit annoying when people bump threads but im really stuck here >_< any other ideas on this anyone?
November 4, 2011 4:44:36 PM

ok i know no one else has been able to suggest anything yet but here's a bit info on what's happened today. i took out my 4870's, used driver sweeper etc. reinstalled my motherboard chipset drivers and go the same thing about "warnings", then installed the drivers for my new 6950 and the same thing happened. the mobo chipset drivers were installed through the amd catalyst thing also.

here's a copy paste of the install log file...any ideas?:

Catalystâ„¢ Install Manager
Installation Report
11/04/11 16:13:29

Hardware information
Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6719
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xe182
Subsystem vendor ID 0x174b
Other hardware
Existing packages
AMD USB Filter Driver
ATI Catalyst Install Manager
AMD APP SDK Runtime
HDMI/DP Audio Driver
Microsoft Visual C++ 2010 Redistributable
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 3.0.847.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Success
Version of Item: 8.902.0.0000
Size: 90 Mbytes
HDMI/DP Audio Driver
Final Status: Success
Version of Item: 7.12.0.7702
Size: 1 Mbytes
AMD VISION Engine Control Center
Final Status: Success
Version of Item: 2011.1012.1625.27603
Size: 150 Mbytes

Other detected devices
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a11
Vendor ID 0x1002
Class Code 0x060000
Revision ID 0x02
Subsystem ID 0x5a11
Subsystem vendor ID 0x1002
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a16
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa80
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa80
Subsystem vendor ID 0x174b
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a18
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a1a
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a1b
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
ATI Integrated SATA Support
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x40
Subsystem ID 0x4390
Subsystem vendor ID 0x1002
ATI Integrated SMBus Support
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x42
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
ATI Integrated SATA Support
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x40
Subsystem ID 0x439c
Subsystem vendor ID 0x1002
ATI Integrated Azalia Support
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x40
Subsystem ID 0x8410
Subsystem vendor ID 0x1043
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x40
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1200
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1201
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1202
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1203
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1204
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000

Error messages



November 4, 2011 8:02:57 PM

Sorry man, I have absolutely no clue what is going on.
November 4, 2011 8:10:38 PM

Warmacblu said:
Sorry man, I have absolutely no clue what is going on.


yeah ive tried a couple forums and no one knows :/  i tried to join the amd forum but they never send me the activation email >_< i emailed amd support though so if anyone knows it'll be them i guess! thanks :) 
!