AMD Driver installation problem, but what is the problem...?

whenever i installed the drivers on my 4870's in crossfire it would say the installion completed with "warnings". so i would look at the log file and there was some hardware info there, a few rows that has some info and said 'success' and then nothing in the errors section. so i had no idea what the warnings actually were.

after i would reboot and my computer would become unresponsive once it loaded into the windows 7 desktop with the hdd light constantly flashing but nothing was really happening... the mouse movement would be very jumpy to and i wasn't able to click on anything (apart from in the first few seconds of it loading the desktop).

i would have to force it to reboot with the bios reset button, and then sometimes have to do this a second time. then it would appear to operate as normal.

i assumed it was a crossfire problem but ive just taken out one of my cards as i posted it off to a mate who bought it. uninstalled drivers, crossfire game profiles and msi afterburner. booted into safe mode and used driver sweeper. booted back into windows, installed graphics drivers and still i get the "warnings" message but i cant figure out what the warnings are. this time however i didn't get the unresponsive mouse and desktop problems like when i installed with 2 cards in crossfire.

never experienced this until i went crossfire with my 4870's and thought it was something to do with that, but now im back to a single card and it still happens. so confused!! any ideas?? thanks!
6 answers Last reply
More about driver installation problem problem
  1. That's AMD drivers for you ...

    Just kidding, it may just be they aren't supported by Windows yet. I sometimes get an error message when installing beta drivers that aren't certified for Windows.
  2. Warmacblu said:
    That's AMD drivers for you ...

    Just kidding, it may just be they aren't supported by Windows yet. I sometimes get an error message when installing beta drivers that aren't certified for Windows.


    haha :p

    well it happened with the previous 11.9 drivers to. im not using beta drivers so not sure why :/
  3. sorry i know its a bit annoying when people bump threads but im really stuck here >_< any other ideas on this anyone?
  4. ok i know no one else has been able to suggest anything yet but here's a bit info on what's happened today. i took out my 4870's, used driver sweeper etc. reinstalled my motherboard chipset drivers and go the same thing about "warnings", then installed the drivers for my new 6950 and the same thing happened. the mobo chipset drivers were installed through the amd catalyst thing also.

    here's a copy paste of the install log file...any ideas?:

    Catalyst™ Install Manager
    Installation Report
    11/04/11 16:13:29

    Hardware information
    Name AMD Radeon Graphics Processor
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x6719
    Vendor ID 0x1002
    Class Code 0x030000
    Revision ID 0x00
    Subsystem ID 0xe182
    Subsystem vendor ID 0x174b
    Other hardware
    Existing packages
    AMD USB Filter Driver
    ATI Catalyst Install Manager
    AMD APP SDK Runtime
    HDMI/DP Audio Driver
    Microsoft Visual C++ 2010 Redistributable
    AMD Drag and Drop Transcoding
    AMD Media Foundation Decoders
    Packages for install
    AMD Catalyst Install Manager
    Final Status: Success
    Version of Item: 3.0.847.0
    Size: 20 Mbytes
    AMD Display Driver
    Final Status: Success
    Version of Item: 8.902.0.0000
    Size: 90 Mbytes
    HDMI/DP Audio Driver
    Final Status: Success
    Version of Item: 7.12.0.7702
    Size: 1 Mbytes
    AMD VISION Engine Control Center
    Final Status: Success
    Version of Item: 2011.1012.1625.27603
    Size: 150 Mbytes

    Other detected devices
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a11
    Vendor ID 0x1002
    Class Code 0x060000
    Revision ID 0x02
    Subsystem ID 0x5a11
    Subsystem vendor ID 0x1002
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a16
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0xaa80
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x00
    Subsystem ID 0xaa80
    Subsystem vendor ID 0x174b
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a18
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a1a
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x5a1b
    Vendor ID 0x1002
    Class Code 0x060400
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    ATI Integrated SATA Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4390
    Vendor ID 0x1002
    Class Code 0x01018f
    Revision ID 0x40
    Subsystem ID 0x4390
    Subsystem vendor ID 0x1002
    ATI Integrated SMBus Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4385
    Vendor ID 0x1002
    Class Code 0x0c0500
    Revision ID 0x42
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    ATI Integrated SATA Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x439c
    Vendor ID 0x1002
    Class Code 0x01018a
    Revision ID 0x40
    Subsystem ID 0x439c
    Subsystem vendor ID 0x1002
    ATI Integrated Azalia Support
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4383
    Vendor ID 0x1002
    Class Code 0x040300
    Revision ID 0x40
    Subsystem ID 0x8410
    Subsystem vendor ID 0x1043
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x4384
    Vendor ID 0x1002
    Class Code 0x060401
    Revision ID 0x40
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1200
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1201
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1202
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1203
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000
    Manufacturer Advanced Micro Devices, Inc.
    Device ID 0x1204
    Vendor ID 0x1022
    Class Code 0x060000
    Revision ID 0x00
    Subsystem ID 0x0000
    Subsystem vendor ID 0x0000

    Error messages
  5. Sorry man, I have absolutely no clue what is going on.
  6. Warmacblu said:
    Sorry man, I have absolutely no clue what is going on.


    yeah ive tried a couple forums and no one knows :/ i tried to join the amd forum but they never send me the activation email >_< i emailed amd support though so if anyone knows it'll be them i guess! thanks :)
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