Downloading is slow but surfing is ok

[donnie0987]

I just built my first comp and everything is up and running..no problems for about a week. but now my internet is slow... like 10 ks slow.

i am on satalite internet with my comp on a lan cable to the router. my wife's laptop is wireless.. both seem to run fine with explorer etc, but when i try to download updates for games or comp, all but stalls out.

any ideas? thanks

i have checked my sat connection-it is good and have tried disconnecting modem and router for a while then rebooting comp-doesn't seem to help
would my mobo not work with lan well? i have a asus m4a88td-evo with windows 7 should i try getting a different lan card?(I am currently using the onboard and i am at default settings on comp) no o'c'

again, thanks, p.s. i am new to the whole networking thing. so you may have to "dumb it down for me"

 

[donnie0987]

my desktop is the problem..but i was looking last night after i posted this and i saw some of the other ones where they had similar things ...and it says to disable the compat browser..so i did that and it seems to help.

do i need to do anything to her comp though...to make it stop sending the signal that makes mine drop?

 

[donnie0987]

oops perhaps i misspoke...turned on comp and now i am back down to about 10k again.

 

[donnie0987]

that is the article i have seen before. i have shut off browser and everything automatic is running...i do now have the other 2 things in that post though..just the BROWSER

 

[donnie0987]

do i need to do that to her comp as well on her xp-os ?

 

[donnie0987]

i can surf the net ok...it is just downloading that is slow
is it something with my newly built comp? maybe the lan onboard the mobo? would buying a lan card fix that maybe? they are fairly cheap and if it would work definitly worth it

 

[donnie0987]

ok, to explain better

my desktop(windows 7) i can surf slower then normal but my downloading is horrible. just built comp myself(1st time)

my wife's laptop (xp) seems to run the same as always(sort of slow)

desktop is wired through router then to satallite modem and wife's laptop is wireless

i have tried to connect desktop straight to modem....no help
i have looked at the above mention site and i have the "Browser" but not the other ones

I have turned off my comp browser
I did what you said to do in the cmd prompt as well

so...I also turned off my firewall and that did seem to help a little bit. so i am thinking more of a settings thing?
everything is sorta slow but i am trying to download off of STEAM(games)..maybe I do not have something set right?
is there a way to up how fast my modem/router can download.. i am on a 1mb/s plan and all the higher i have ever been able to reach is maybe 150kb/s?

do all 10/100/1000 cards operate at the same "speed" ?

 

[donnie0987]

if i am downloading a different program..let's say a update..it picks up to about 50 to 80 kb/s so i am thinking maybe my comp doesn't like steam for some reason...but i should still be way faster than that right? and i thank you for your time in all of this i'm thinkin you deal with this a lot. i am a service man in my field of work as well..(it can get old, i know) so thank you for dealing with a noob

 

[someone19]

Somebody correct me if I'm wrong, but satalite internet is one way, down. File transfers need a two way link, the server waits until the client sends a response saying 'I got it!' If the server doesn't get that response it keeps sending the same packet over until its recieved. The turnaround time is where things slow down, your uplink may be noticably laggier than the downlink. This is a primary reason satalite internet didn't catch on compared to cable / DSL.

Have things changed with Sat 'net?

 

[donnie0987]

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5662

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2/2/2011 5:26:04 PM
mbam-log-2011-02-02 (17-26-04).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 349881
Time elapsed: 38 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


« SpeedGuide.net TCP Analyzer Results »
Tested on: 02.02.2011 17:45
IP address: 67.143.xxx.xx(proxy:67.142.171.27)
Client OS: Windows 7

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 200000 (NOT multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 50000
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 8000kbps (1000KBytes/s)
BDP limit (500ms): 3200kbps (400KBytes/s)
MTU Discovery: ON
TTL: 121
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)


i hope this makes sense to you..

 

[donnie0987]

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5662

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2/2/2011 5:26:04 PM
mbam-log-2011-02-02 (17-26-04).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 349881
Time elapsed: 38 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


« SpeedGuide.net TCP Analyzer Results »
Tested on: 02.02.2011 17:45
IP address: 67.143.xxx.xx(proxy:67.142.171.27)
Client OS: Windows 7

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 200000 (NOT multiple of MSS)
RWIN Scaling: 2 bits (2^2=4)
Unscaled RWIN : 50000
Recommended RWINs: 64240, 128480, 256960, 513920, 1027840
BDP limit (200ms): 8000kbps (1000KBytes/s)
BDP limit (500ms): 3200kbps (400KBytes/s)
MTU Discovery: ON
TTL: 121
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)


i hope this makes sense to you..

 

[donnie0987]

downloaded program, applied, rebooted


i am using norton's anitvirus..but i didn't have it on this comp right away

 

[donnie0987]

uninstalled norton's have heard maybe firewall was blocking something.....didn't change anything...am looking for isp's number to call and make sure they are not the problem..(like they would admit it)

 

[donnie0987]

ok, new developments...

i took my newly built desktop(running windows 7 and having issues with) into work and hooked up to the network there..works fine and that network is much faster than anything i have at home..so i know my comp can handle faster speeds

i installed bitmeter os(already using it on my desktop) on my laptop(running xp and is ok) and it is working fine on the internet (about 100 to 150kp/s which is normal for what we have.)

so....i have used my comp on another network and comp is fine
i have used different ethernet cable...no difference
i have hooked straight into the modem(bypassing the router) no difference
so i must be having a problem between my comp and my modem...
would i have to do anything with an ip address?

I also installed and ran speedguide...

« SpeedGuide.net Speed Test Results »
437 kbps down (~0.44 Mbps, 53 KB/s)↓
106 kbps up (~0.11 Mbps, 13 KB/s)↑
500 KB downloaded in 9.379 seconds
100 KB uploaded in 7.72 seconds
Tested on: 2011.02.06 12:27 EST
Tested from: ezhost123.com
Test Link: http://www.speedguide.net/speedtest/results.php?test=3202166
Provider: direcway.com
Location: Dupo, IL, US


ran it again....
« SpeedGuide.net Speed Test Results »
269 kbps down (~0.27 Mbps, 33 KB/s)↓
57 kbps up (~0.06 Mbps, 7 KB/s)↑
500 KB downloaded in 15.22 seconds
100 KB uploaded in 14.259 seconds
Tested on: 2011.02.06 12:28 EST
Tested from: ezhost123.com
Test Link: http://www.speedguide.net/speedtest/results.php?test=3202180
Latency: 562ms
Provider: direcway.com
Location: Dupo, IL, US

 

[someone19]

Have you plugged into a different port on the router?

What brand / model router are you using?

 

[donnie0987]

i have tried every port on the router...have even tried to bypass router...
i have netgear rangemax wpn824


ok...now what the... as i said before.. i am on sat internet and have a 250mb max download every 24 hrs.. it now says i am only allowed 225 max...but i have downloaded some and on my info page where i check how much i have used...it shows i have used nothing up and i know i have used about 50 or 60 mb ? right now i am averaging about 20 to 25kb/s and have been on for 2 hours....still says i have used up none of my allowed mb.

 

[donnie0987]

am i somehow bypassing my network? i live in the country..my closest neighbors are about 500 ft away...could i be stealing theirs somehow? how do i check?