Message Centre number on Motorola v525

Archived from groups: uk.telecom.mobile,alt.cellular.gsm,alt.cellular.motorola (More info?)

I've just got a new Motorola V525 which is unable to send text messages,
showing all the signs of an incorrect message centre number. The problem is
that the 525 doesn't have a menu option to change the number. Vodafone and
Singlepoint are both stumped on this one, though they do seem to have
genuinely tried to help. I've so far been unable to contact Motorola, but I
don't have much hope for them in any case.

As suggested by one Vodafone agent I've tried putting the sim in another
(Motorola) phone to edit the number. It was blank until I put in the
(right) number, but that didn't make any difference when it went back in
the 525. A different Vodafone agent said that the phone has its own record
of the number which overrides the sim card one, but I think he may have
been bluffing.

Does anyone know how to change the message centre number on a V525, or have
another suggestion as to the cause of the problem?

Thanks,

Pete

Archived from groups: uk.telecom.mobile,alt.cellular.gsm,alt.cellular.motorola (More info?)

"Peter Verdon" <news@verdonet.organisation.unitedkingdom> wrote in message
news:cceq50$7r9$2@wisteria.csv.warwick.ac.uk...
> Peter Verdon wrote:
>
> > I've just got a new Motorola V525 which is unable to send text messages,
> > showing all the signs of an incorrect message centre number.
>
> Today I succeeded in getting through to Motorola, who seemed very sure that
> the problem was the sim card. Apparently I need a "high voltage" one in
> order to send text messages from a V525. I've never heard of such a thing,
> and neither have Singlepoint, though they've promised to send me another
> sim in the post just in case.
> Does anybody here know anything about "high voltage" sims, or are Motorola
> making it up?
> Pete
>
All Sims since 1997 are 3 volt, some before that were 5 volt and won't work
on some recent phones.
Is your Sim that old?

Steve Terry

Archived from groups: uk.telecom.mobile,alt.cellular.gsm,alt.cellular.motorola (More info?)

"Peter Verdon" <news@verdonet.organisation.unitedkingdom> wrote in
message news:ccchs5$6f0$1@wisteria.csv.warwick.ac.uk...
> I've just got a new Motorola V525 which is unable to send text
messages,

If it won't do what it is meant to and the Vodafone shop can't sort it
out, demand a replacement.
--
Slartibartfast
To reply by email, remove the FJORDS from my address

Archived from groups: uk.telecom.mobile,alt.cellular.gsm,alt.cellular.motorola (More info?)

Steve Terry wrote:
> "Peter Verdon" <news@verdonet.organisation.unitedkingdom> wrote
>> Peter Verdon wrote:

>> Today I succeeded in getting through to Motorola, who seemed very sure
>> that the problem was the sim card. Apparently I need a "high voltage" one
>> in order to send text messages from a V525. I've never heard of such a
>> thing, and neither have Singlepoint, though they've promised to send me
>> another sim in the post just in case. Does anybody here know anything
>> about "high voltage" sims, or are Motorola making it up?

> All Sims since 1997 are 3 volt, some before that were 5 volt and won't
> work on some recent phones. Is your Sim that old?

No, it came with the phone. As I said, this whole "sim voltage" thing seemed
pretty unlikely to me in the first place - sounds like Motorola were making
it up, then.

Pete

Archived from groups: uk.telecom.mobile,alt.cellular.gsm,alt.cellular.motorola (More info?)

Jon wrote:
> news@verdonet.organisation.unitedkingdom had a brainwave and did spout

>> Does anybody here know anything about "high voltage" sims, or are
>> Motorola making it up?

> There are different SIM voltages, but that is of no relevance to your
> issue. I would try the SIM in another handset, alter the SMSC number and
> then put it back.

I've done that, on the suggestion of one of the Vodafone agents. It didn't
make any difference. According to Motorola (who must now be taken with a
truckload of salt, it seems) the number is fixed in the firmware that
Vodafone set up and then image onto every 525 they supply. Thus it cannot
be viewed or altered, but also cannot be wrong. The sim card is ignored.

What's your take on this story?

Pete