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Could my TJ09 have damaged my psus?

Last response: in Components
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April 13, 2012 6:54:32 AM

Ok guys, so this is my psu
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I have a silverstone tj09 case which has the psu is at the bottom of the case. this allows me to have the psu facing either downwards, sucking in cold air from outside the case or facing upwards sucking in hot air from the gfx cards.

the first psu i had facing downwards till i noticed the fan was rattling. it was so loud i could hear it from sitting in my chair.
so i flipped the psu facing upwards, brought the noise down since the fan was inside the case but i could still hear it a bit while idling and light gaming.

i rmaed the faulty psu and eventually got a BRAND new psu.
I assumed the problem was just the fan, so i tested the new psu and there was no rattling.
so again i had the psu facing downwards, after weeks i would put my ear close to the psu and listen for the rattling. it was starting to do it again but not nearly as bad as before.
to test if the fan is really rattling i took it out, did this as well with the old psu, and spun the fan with my finger. i could hear the rattling.

currently i have the psu facing upwards and i can hear the rattling if i take the side door off and put my ear close to the psu, i can also hear it if i really listen to it while the pc is idle.

so recently i called silverstone trying to get an advanced rma, which they declined, and they told me "having the psu facing downward puts more pressure on the bearings causing the damage."

Are there any tj09 owners who can say if they experienced this?
Do you guys think this is just bad fans or the placement of the psu that cause the bad fans?

i want to know if i should even bother going through the rma process again, since i dont have spare psu for the long rma process, or just wait tell the fan gets so annoying i have to buy a new psu.

More about : tj09 damaged psus

a b ) Power supply
April 13, 2012 7:30:45 AM

i've had an upside down psu for the last 3-4 years, no problems.

i'm not convinced that silverstone are that good, mines a seasonic, thats more likely to be the problem than the case.

unless your gpu's vent into the case you could have it the other way up quite happily, in fact as most psu's are rated to 40C unless you have a very hot case then you won't have a problem.
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a b ) Power supply
April 13, 2012 2:14:03 PM

Ring them back tell them that most cases that have fittings for PSU's have them with the fan facing down to intake fresh air and that they are being nobs.
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a b ) Power supply
April 13, 2012 2:26:09 PM

Most of the cases have the psu facing down so the person from Silverstone that told you that, is an idiot. You should be able to keep the psu in any position and it should work just fine. Just rma it and get a new one.
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a b ) Power supply
April 13, 2012 2:39:07 PM

hefox has a point, in every top mounted case the fan is pointed down so in fact an upward mounted fan at the bottom of the case is abnormal.
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April 15, 2012 6:29:24 AM

hefox said:
Most of the cases have the psu facing down so the person from Silverstone that told you that, is an idiot. You should be able to keep the psu in any position and it should work just fine. Just rma it and get a new one.


it sucks cause the first psu i rmaed, i paid for next day shipping, and it still took like 4 weeks before i got my new one.
i dont even know if i want to go through the rma process, again, and possibly end up with another bad psu.
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a b ) Power supply
April 15, 2012 8:40:10 AM

how old is it? push the shop to deal with it.
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a b ) Power supply
April 15, 2012 2:29:44 PM

@13thmonkey: Good point.
@Xnikx: How old is your psu? If is relatively old you can try to change at the shop/website where you bought it. Or if the warranty is due to expire, get a new psu and when the psu is out of warranty, you can change the fan with a better one. Clearly they have a problem with that stock of fans.
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April 16, 2012 12:15:33 AM

its less than a year old, i bought it from newegg in December 2011. which is where i bought my whole build. Newegg only has a one month rma policy unless you expand it.
i have a 3 year warranty with silver stone but as i stated they have horrible customer service.
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a b ) Power supply
April 16, 2012 7:50:40 AM

well two choices, send it back and wait, or buy (a different) one, or a third choice, buy a different one, send it back and wait and then sell it on ebay (or fill it with poop and rma it again :)  )
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April 16, 2012 9:10:00 AM

My friend had the same problem, we found out it was one of the fan wire that got loose
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April 16, 2012 2:30:13 PM

keith6945 said:
My friend had the same problem, we found out it was one of the fan wire that got loose


was it with the silverstone strider? or a different psu?
and lol @ 13th, i like the poop idea.
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April 18, 2012 5:11:00 AM

if anyone is interested, this guy posted a video and this is the exact noise my psu makes.
http://www.youtube.com/watch?v=T54Wdzjf7dQ

seems like its definitively a problem with the fans used in these models.
probably going to wait it out and buy a new psu when i need to.
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a b ) Power supply
April 18, 2012 3:24:51 PM

Or when the warranty is due to expire, rma it and after that you can change the fan with a good one.
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