Windows will not open

[leannbutler]

i have a acer aspire laptop. When i cut it on it beeps alot, and when it finally comes up it lets me put my password in. Then it goes to a black screen and gives me a message. Its logon ui.exe it says shell32.dll is missing and needs to be reinstalled, the curser works, and ctrl alt delete works but when i use that all i can do is cut the computer off when i go to task bar it flashes the message again. The only thing it will let me do is when it starts up i can hit f2 to go in the set up but i dont know anything about that stuff is there anything i can do to fix it?

 

[rolli59]

Looks like you have a bad win install or a bad HDD try repair install of windows.

 

[leannbutler]

how do you do that i dont know anything about computers except how to check my mail and get on facebook.

 

[rolli59]

Do you have a windows disk?

 

[leannbutler]

no

 

[rolli59]

Then there is little that you can do! Have you tried to get into safe mode?

 

[leannbutler]

when it comes on i can either do windowws7 or some kind of test

 

[rolli59]

When it is trying to start windows press the power button to shut it down and on restart it should give an option for safe mode.