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DSL G604T router regularly drops out of the internet

Forum Networking : Routers & Gateways DSL G604T router regularly drops out of the internet

VPN, Remote Connection, VoIP & Video Conferencing

Hello, i have posted this on the community forum already, if it can be dealt with elsewhere that woould be great.

my DSL G604T router is constantly dropping out of the internet . I have 2 notebooks and 2 desktops accessing the router, but not at the same time. The drop out occurs even if only one of the computers is on, usually the ASUS emachines E525. On the ASUS, I am running Windows 7 Home on the ASUS with Avast Antivirus and firewall. I use Opera 11.01. I have reset and reinstalled the router (using 10.1.1.1) but this hasn't helped.

Reply to simscar

Thanks dadiggle.

Here is the sequence from event viewer - exactly as and when you said they would occur ; where do we go from here please? i am continually running to the router , unplugging it for 15 seconds, reconnecting and waiting a few minutes for it to come back up - this is happening almost every hour at the moment (the router is vey hot, could this be part of the problem?).

1st Event:

Log Name: System
Source: BROWSER
Date: 3/02/2011 3:56:30 PM
Event ID: 8033
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Charlies-PC
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{3FA441F3-6737-4CD1-BDF1-30CA9C853A18} because a master browser was stopped.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="BROWSER" />
<EventID Qualifiers="16384">8033</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-02-03T04:56:30.000000000Z" />
<EventRecordID>134110</EventRecordID>
<Channel>System</Channel>
<Computer>Charlies-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NetBT_Tcpip_{3FA441F3-6737-4CD1-BDF1-30CA9C853A18}</Data>
</EventData>
</Event>

2nd Event

Log Name: System
Source: Service Control Manager
Date: 3/02/2011 3:57:51 PM
Event ID: 7042
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer: Charlies-PC
Description:
The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7042</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-02-03T04:57:51.670009700Z" />
<EventRecordID>134113</EventRecordID>
<Correlation />
<Execution ProcessID="600" ThreadID="5712" />
<Channel>System</Channel>
<Computer>Charlies-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">TCP/IP NetBIOS Helper</Data>
<Data Name="param2">stop</Data>
<Data Name="param3">0x40030011</Data>
<Data Name="param4">Operating System: Network Connectivity (Planned)</Data>
<Data Name="param5">None</Data>
</EventData>
</Event>

3rd Event

Log Name: System
Source: Service Control Manager
Date: 3/02/2011 3:57:51 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Charlies-PC
Description:
The TCP/IP NetBIOS Helper service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-02-03T04:57:51.722012700Z" />
<EventRecordID>134114</EventRecordID>
<Correlation />
<Execution ProcessID="600" ThreadID="5712" />
<Channel>System</Channel>
<Computer>Charlies-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">TCP/IP NetBIOS Helper</Data>
<Data Name="param2">stopped</Data>
<Binary>6C006D0068006F007300740073002F0031000000</Binary>
</EventData>
</Event>

Event 4

Log Name: System
Source: Service Control Manager
Date: 3/02/2011 3:58:07 PM
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Charlies-PC
Description:
The TCP/IP NetBIOS Helper service entered the running state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-02-03T04:58:07.308904200Z" />
<EventRecordID>134118</EventRecordID>
<Correlation />
<Execution ProcessID="600" ThreadID="5444" />
<Channel>System</Channel>
<Computer>Charlies-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">TCP/IP NetBIOS Helper</Data>
<Data Name="param2">running</Data>
<Binary>6C006D0068006F007300740073002F0034000000</Binary>
</EventData>
</Event>

Dadiggle wrote :

hi

please check the following for me in event viewer

The logs are under Administrative Tools -> Event Viewer -> Windows Logs -> System

Depending upon how long it has been since your computer dropped its wireless connection and you look in the Event Viewer, these events may be right up at the top, or you may have to scroll down a bit to find them.

Browser Elections from NetBIOS breaking wireless network connections is a pattern of 3 system events that all occur with the same time stamp. The easiest way to find them is to look for the Source of BROWSER. That will be the first of the three events. The other two events will be the TCP/IP NetBIOS Helper service was successfully sent a stop control, followed by The TCP/IP NetBIOS Helper service has been stopped.

The next events may vary depending upon how your computer is set up, but will include one indicating that the TCP/IP NetBIOS has successfully started. This is why your Windows 7 system does not know that it has lost wireless connectivity. It THINKS the link is still working and will not change the system tray icon to show a disconnected network because TCP/IP (which is what it is actually using for networking) is working normally.

Reply to simscar

Hi again dadiggle

Yes, there are 2 desktop PCs that run XP Pro and another laptop running Vista Home. Neither of the desktops have been operating today but the router is still dropping out regularly. The Vista laptop (Dell Inspiron 6400) has been on for a time today. Thanks for your assistance with this.

Reply to simscar

Thanks for all that dadiggle. I'll try some of the suggestions in the Hubris document and see what happens. Otherwise it looks like I need to upgrade some computers - at least one will have to go because it's an old one and it isn't powerful enough to run W7.

Reply to simscar

I'll let you know if the tweaks help.

Reply to simscar

I have unplugged the two XP computers from the router and made the obvious adjustments to services. So far the connection to the internet has held up since my last message - that's longer than it has been doing up until now. fingers are well and truly crossed.

MS lack of action surely wouldn't be about forced upgrade to later platforms would it? Heaven forbid!

Reply to simscar

I've done all that. Because I'm on a laptop with W7, there are two power options, one for running on battery and one for running on mains ("plugged in" ). I've set both of those to off.

Thanks again dadiggle.

Reply to simscar

Hi dadiggle

I've had a look at this and it sounds promising.

I had a look at my router driver and it does allow for WPA2 and AES. I tried out WPA2 and AES but all that did was knock out my wireless connection because the settings didn't match the network. Presulably I would have to reinstall the router if i wanted to change these settings and then they would apply to the whole network. Do I need to change or is it enough to know that I have a current driver?

As to the parameter changes for fragmentation, RTS and Beacon - I can't find anything in my advanced settings for the Atheros AR5B95 Wireless Network Adaptor (that my system uses) that remotely resemble the settings discussed. Do I have to fix this by reinstalling the router?

I have tried all the other fixes but I am still getting the drop outs (maybe not so frequently).
Thanks

Reply to simscar

I accessed the settings via 10.1.1.1, and found that the beacon defualt is 200 the frag and RTS were as discussed in the Hubris article. I tried changing the settings (accessed via Advanced tab, Wireless Performance) but it wouldn't accept the changes recommended in the article when I applied them (clicked the "tick" ) - the settings reverted to the original default settings.

The Help section of 10.1.1.1 says the following about changing RTS and frag settings:

"RTS Threshold: This value should remain at its default setting of 2346. Should you encounter inconsistent data flow, only minor modifications are recommended. If a network packet is smaller than the preset RTS threshold size, the RTS/CTS mechanism will not be enabled. The Router sends Request to Send (RTS) frames to a particular receiving station and negotiates the sending of a data frame. After receiving an RTS, the wireless station responds with a Clear to Send (CTS) frame to acknowledge the right to begin transmission.
Fragmentation Threshold: This value specifies the maximum size for a packet before data is fragmented into multiple packets. It should remain at its default setting of 2346. If you experience a high packet error rate, you may slightly increase the Fragmentation Threshold. Setting the Fragmentation Threshold too low may result in poor network performance. Only minor modifications of this value are recommended."

The Beacon entry says:

"Beacon Interval -The Beacon Interval value indicates the frequency interval of the beacon. Enter a value between 20 and 1000. A beacon is a packet broadcast by the Router to synchronize the wireless network. The default value is 200."

What do you reckon about increasing the frag setting slightly and reducing the RTS and Beacon settings?

Once again thank you for your perseverence with this issue, I really appreciate your help.

Reply to simscar

Hi again dadiggle

My emachine with W7 just lost its internet connection. The connection panel indicated that it was still connected to the network but that it did not have internet access.

My wife was using her Dell laptop at the same time (Vista Home OS) and it stayed connected to both the network and the internet - we were able to access internet sites on her machine but they were inaccessible to my comp.

Reply to simscar

Thanks dadiggle te two ipconfig logs are below. Last night I had incessant problems with the internet going down even though my wife's Vista computer was turned off. I was in Opera a short while ago and I lost connection to the internet (wife's was on this time and remained connected); I rebooted my computer (not the router) and i regained internet access. Could this be a problem being caused by Opera (I'm using Opera 11.01).

My computer's ipconfig log:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Charlie's>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Charlies-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 96-4C-E5-2F-6A-2A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
Physical Address. . . . . . . . . : 90-4C-E5-2F-6A-2A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44d1:13e5:f1b7:47b6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Friday, 11 February 2011 7:07:24 AM
Lease Expires . . . . . . . . . . : Friday, 11 February 2011 8:07:24 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 328223973
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-DD-E4-C1-00-26-22-82-FB-33

DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
ller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-22-82-FB-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3FA441F3-6737-4CD1-BDF1-30CA9C853A18}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CB1C7F83-8B58-4AEE-9283-3BE548189A59}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c7a:3ae4:3424:599f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c7a:3ae4:3424:599f%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A9F3FD13-7503-4F19-BA8F-0170490D1713}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Charlie's>

my wife's Vista log:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Charlie's>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Charlies-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 96-4C-E5-2F-6A-2A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B95 Wireless Network Adapter
Physical Address. . . . . . . . . : 90-4C-E5-2F-6A-2A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44d1:13e5:f1b7:47b6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Friday, 11 February 2011 7:07:24 AM
Lease Expires . . . . . . . . . . : Friday, 11 February 2011 8:07:24 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 328223973
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-DD-E4-C1-00-26-22-82-FB-33

DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
ller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-22-82-FB-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3FA441F3-6737-4CD1-BDF1-30CA9C853A18}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CB1C7F83-8B58-4AEE-9283-3BE548189A59}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c7a:3ae4:3424:599f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c7a:3ae4:3424:599f%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A9F3FD13-7503-4F19-BA8F-0170490D1713}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Charlie's>

Reply to simscar

Sorry dadiigle, somehow I managed to copy my W7 ipconfig log into the last message twice. Here is my wife's Vista log:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Helen.Helen-PC>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Helen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-51-FF-70
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80:4fa:b18d:ea3a:fbfe%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.1.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Friday, 11 February 2011 7:17:05 AM
Lease Expires . . . . . . . . . . : Friday, 11 February 2011 8:47:05 AM
Default Gateway . . . . . . . . . : 10.1.1.1
DHCP Server . . . . . . . . . . . : 10.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 167779191
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-08-8F-C3-00-19-B9-79-3C-7D

DNS Servers . . . . . . . . . . . : 156.154.70.22
156.154.71.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-19-B9-79-3C-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c47:211b:f5fe:fefb(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1c47:211b:f5fe:fefb%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Helen.Helen-PC>

C:\Users\Helen.Helen-PC>

Reply to simscar

dadiggle, the Link-local IPv^ Address entry in my my wife's log has come out on this site with a smiley face. This is what it should be:

Link-local IPv6 Address . . . . . : fe80:4fa:b18d:ea3a:fbfe%10(Preferred)

IF the above has a smiley face in it, the original is, after fe80, two colons :: then d4fa.

Reply to simscar

Hi dadiggle - anything obvious in the logs? I have had a lot of trouble with drop-outs of the internet in the last few days, even moreso when my wifes computer wasn't switched on. I have tried using Firefox to see whether there is any difference between it and Opera, but no they both drop out so I don't think it can't be put down to an Opera problem.

Reply to simscar

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