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Video driver crash

Last response: in Graphics & Displays
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November 11, 2011 1:48:52 PM

I'm having an issue with higher end games causing my video drivers to crash and then the system reboots. When windows loads up again, it reports a blue screen error at the point of the crash. I ran GPU-Z to log the data while running a game that causes this to happen within a few mins of playing.

Spoiler
GPU Core Clock [MHz] 300 MHz
GPU Memory Clock [MHz] 300 MHz
GPU Temperature [°C] 40 C (fluctuated from 37-41C)
GPU Temp. #1 [°C] 40.5 C (fluctuated from 37-41.5C)
GPU Temp. #2 [°C] 42 C (fluctuated from 38.5-43C)
GPU Temp. #3 [°C] 39.5 C (fluctuated from 35-41C)
12V [V] 11.94
VDDC [V] 0.995
VDDC Current [A] 1.0
VReg Temperature 1 [°C] 23 C (remained constant)
VReg Temperature 2 [°C] 28 C (remained constant)

The time lapse was 6 mins.

System Specs:

Windows 7 Ultimate x64
AMD Phenom II X4 955 Processor (Quad-core; 3.2Ghz)
4GB of DDR2 G.Skill RAM
AMD Radeon HD 6800 Series (HIS IceQ Turbo 6870)


Does any of this stand out as being a concern?

More about : video driver crash

a c 76 U Graphics card
November 11, 2011 2:05:56 PM

what is your psu specs
a b U Graphics card
November 11, 2011 2:12:25 PM

Hi +1 waht you psu ?


What BSOD code & file related?

Donwnload bluescreenview and give us some details.
Related resources
November 11, 2011 2:23:49 PM

My PSU is a Corsair 750W

BlueScreenView Data:

Spoiler
Dump File : 111111-29811-01.dmp
Crash Time : 11/11/2011 9:08:06 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`049a38f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a5e4c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16841 (win7_gdr.110622-1503)
Processor : x64
Crash Address : ntoskrnl.exe+4a5e4c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111111-29811-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144

---------------------------------------------------------------------------------------------

Dump File : 111111-40809-01.dmp
Crash Time : 11/11/2011 12:02:12 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0339b248
Parameter 3 : fffff880`0339aaa0
Parameter 4 : fffff800`02ac1224
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111111-40809-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,768


Edit: I have also reinstalled my OS while troubleshooting this as well as reinstalling the latest video drivers and tried the version prior to the latest. I've tried minimum video configuration for the game. The same issue happens no matter what I try.

November 12, 2011 9:27:09 AM

After doing some research on the ntoskrnl.exe file, one of the possible causes is a corrupted boot.ini file. I realized that when i reformated the other night, i only deleted the partitions and installed over the existing OS. I'll redo it when I get off work and properly format the drive and see if that fixes things. The common cause for that file being corrupt is reinstalling an OS on a hard drive. I'll post an update after I get everything setup again.

Edit: No issues after properly reformating. I played the game for 20 mins without a crash (usually happens within 5 mins).
a c 76 U Graphics card
November 13, 2011 12:47:56 AM

do a chks disk and see also microsoft technet for the error code to get a fix
November 13, 2011 7:26:50 AM

I found the issue on tesnexus forums. Several people are having the same problem on Skyrim and everyone reporting the crashes is using win 7. Just waiting for a hotfix.
!