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Phone connects to the router using wifi but no internet access

  • Configuration
  • Internet Access
  • Routers
  • Phones
  • Wireless Networking
Last response: in Wireless Networking
April 28, 2011 7:58:57 PM


i have a chiangjang w002 phone, i've connected it to my router at home , which works fine and i can use it to access the internet using my laptop.

although the connection was made , the browser and other apps couldn't get internet access.

is there any wi fi settings i should configure before connecting to the router?


More about : phone connects router wifi internet access

April 29, 2011 10:25:00 AM

Hello and welcome to Tom's Hardware Forums.

The most common cause of this is the use of the wrong security key which protects your network. Your router instruction manual should tell you how to access or change the key and you then store it once only in Windows which should then store the information.

Is the router handling the Internet access or are you trying to go through the 'phone?