I just recently got a new computer with an radeon HD 6450. The computer powers up fine, and monitor displays the starting windows screen with logo, then the screen goes black. I can only see the mouse, which I can move around the screen. The mouse also runs off the screen to the right, but not the left. As far as I know, this computer was never configured for dual monitors, although it has the capability.
Further info: The first time I booted the computer, it started windows fine, but windows needed to install some updates and restart the computer. After the restart this all started happening. I haven't been able to make any headway with this.
So far, I have changed ports on the video card, changed video cables, changed monitors, and even changed video cards, but nothing seems to have any effect.
I was wondering if there are any video settings in the BIOS that could affect this?
yes it might be a windows problem, also you can log into safe mode, if everything shows as it seems then the update has made a conflict with the driver and caused issue. If you're able to see windows environment in the safe mode try to do a fresh windows install.
unable to go into safe mode or safe mode with networking, activity by the computer are the same in all three modes. I wasn't sent the windows dvd or the serial number for it with the computer so a fresh install doesn't sound like any option, unless someone knows something I dont.
Go to the BIOS and change the boot order to this order
Hope it helps, you don't need to add the 3,4,5 if they aren't alredy there.
A bios can be accessed by pressing Del, F1, F2 and F10. (Those are the most popular ones) Your BIOS may be different though...
So the seller sent me a copy of his windows 7 system builder and he has it set up weird, or maybe I just don't know what Im talking about. The DVD is readable but the path is as follows:
He created an extra subfolder in the boot folder of the dvd. I don't know if that was an error on his part or if its meant to be like that. If that's the case, it may be why my dvd drive cant load it upon start-up. I might have to reburn it under the path with just one subfolder.