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I have a gateway and when i turn it on the screen is black

Last response: in Components
May 1, 2012 3:23:55 PM

My computer comes on, but no picture or the screen is black. Its os is windows 98 its old but got a lot of very important file on it I would like to save. A friend said it was my video card and would cost too much to fix, can you tell me what it might be?
May 1, 2012 6:14:33 PM

Probably is the video card, if it is that old, getting a replacement should be hard as plenty of them on ebay going for pennies. If its on the motherboard, as a lot of older Gateway systems had, might be a problem.
May 1, 2012 9:17:19 PM

could also be the cpu

number one rule--anything important such as irreplacable documents or photos always back them up--preferably to

2 different places that are seperate from your main hard drive

you should be able to recover the files by putting the hard drive in another pc as a second drive or in an external