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Tom's Hardware > Forum > Old Man/Woman's Club > Other > White Box Poop!!!

White Box Poop!!!

Forum Old Man/Woman's Club : Other White Box Poop!!!

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I have built white boxes for my friends for years. There is no profit in it for the small guy. You try to explain to a newbie why the components and the entire system costs more than Dell and they think you are trying to rip them off or they do not appreciate the difference in performance. Then, you get to the software side and unless you have a retail establishment, one can no compete on the software packages that are included. Top this all off with support, warranty issues, etc. and you have a business that can not compete with the Marketing engines like Dell and Compaq. If you thought you were dealing with the more intelligent percentage of the pc market, why would they be buying Dell's and Compaq's in the first place????????????

Then there is the never ending responsibility once one builds a box. Your friends will keep coming back, calling at all hours, wanting you to set up their internent connection, etc.

Lastly, I will not sell junk!!!!!!!!!!! And that is exactly what you would have to do to do business. Put in the worst graphics card you can find that still does 2D, A cheap mobo with all the peripherals built in from three years ago, and memory that would make your grandparents Parkinsons look noteworthy.

Why don't you give up your day job and try to make it in the white box world as you describe? You will labor yourself out of the market helping friends. Thats unless you do not need friends any more.

Athlon 2000XP, A7N8X Deluxe, Corsair 3200XMS, WD Raptor 36GB, Radeon 9700 Pro, Yamaha EZ3200CDRW, 19" Mistubishi Diamond Pro 900usb, Antec 430W TruePower, Klipsch GMX A-2.1

Reply to westcott
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This is the part where you get a few friends and teach em a thing or 2 about comps so they can fix stuff too and know in worst case reinstall windows. Works pretty well- just give em part of the profit.

The one and only "Monstrous BULLgarian!"

Reply to flamethrower205
- 0 +

I've realized that several of my friends are complete dumbasses when it comes down to computers. Teaching them how to reinstall windows is like teaching a cat how to read or teach a dog how to play the piano.

Reply to Howard

Lol, there r prolly other friends tho.

The one and only "Monstrous BULLgarian!"

Reply to flamethrower205

That's a simple question of geopraphic location. Here in Brazil you don't many branded-pc´s, but 90 percent of the computers sold in PC stores here are chinese cheap things. I like to build performance machines for people who askes me what computer to buy, but many of them usually order me to build a priceless system, making it fall to the totally-integrated-stuff machines, which I hate. The point is that a system you build by 800 dollars in US takes more than 1500 dollars here. Then, there are the unscrupulous seller that pushes cheap machines for that guy that don't even know what does he need a pc for, anyway. I guess that's mostly the problem in US. People that buy a Dell, HP or whatever-branded, is not interested in its pure performance, but its ease-of-fix in case of any problems. People who wants performance machines don't buy a branded pc at all, and most of the times know how to search for a good brand and equipment and, when it trully happens, come to people who knows a litle more than him and asks if its really what he should buy. At least is what happens with me here.

I don't build these systems profit-intented too, since it's a pleasure to make it and see it working later, but I can see the big amounts of money this things take. Mostly if you're good at what you do.

Johnny Mallenge
SP, Brasil
johnnymallenge@uol.com.br

Reply to Mallenge

I totally agree with the OP, I don't think I could undercut Dell as a small white box PC vendor. I see on Dell's site today a 2.4g celeron computer w/ XP, 256mb Ram, and a DVD burner for $500 - $100 rebate = $400.

To build my own super-cheap-ass box using pricewatch you're talking
70 cpu
35 mb
30 case/psu
20 ram
30 hd
10 cdrom
90 DVD burner
90 Win XP
---------
375 total

So I make $25, maybe, if I sell at $400 w/ no extra software. And why would someone buy my POS box for $400 when they can get a Dell for $400? So I'd have to undercut, which means I need buddies in China or economies of scale in order to get cheaper parts & cheap OS licenses.

The two white box possibilities I could image are
- sell high-performing enthusiast boxes for newbs. I could put together a great overclocked AMD box that would perform well, & I wouldn't need to charge the $3000+ that other fancy-pants enthusiast vendors are selling. I can't imagine anyone paying $3000 for a PC these days, but apparently there are enough people with too much money who say "I like games, I want the fastest box I can buy. Ooh, Alienware Aurora Extreme for $3200? I'll take it!"
- sell Linux boxes for basic internet & office tasks. Then I might be able to sell those for $300 or something. But the support calls could be a nightmare (why doesn't this PCI card I bought work? How do I hook up my son's MP3 player? Why doesn't this game work?) blah blah blah. Jesus, I get enough calls from my family about the FREE computers I gave them, I can't fathom the calls from actual customers.

How could I convince people to buy from me...the article seems to imply I could wow them with my expertise, which ofc would go against the el cheapo parts I would need to buy in order to make any money. And non newbs are gonna build their own stuff. So where's the market?

You can't out-Dell Dell, it's like trying to build & sell my own DVD players when someone can just go to Best Buy & get a Sony or Panasonic.

Reply to bstrackany

Computers are a lot like automobiles, some poeple see them as a means to get from point A to point B and could care less what car they took to get there, do not want to know what is under the hood, and would not be able to find the dipstick if it were poking them in the eye.

I have been conducting training for years on the very same boxes I built. Needless to say, unable to stir the interest it takes to learn anything. But.........there is a glimmer of hope. At least they are trying to use a computer. Who knows, some of them may acutally become proficient enough to build their own box.

Wait a minute................

Athlon 2000XP, A7N8X Deluxe, Corsair 3200XMS, WD Raptor 36GB, Radeon 9700 Pro, Yamaha EZ3200CDRW, 19" Mistubishi Diamond Pro 900usb, Antec 430W TruePower, Klipsch GMX A-2.1

Reply to westcott
- 0 +

The price list above states $90 for a DVD burner. In Australia, the cheapest DVD Burner on the market is about $200AU, or US$140. The cheapest computer you can build including monitor and software comes to damned near AU$900. Where do the small white box vendors fit in? The rule in most places is they DON'T.

The most successful computer stores in my area are the ones that sell components. and only components. Oh, they have adverts in the newspapers for little [-peep-]-box systems, and they sell a few of them, but most of the market is in the enthusiasts buying components as upgrades/to build a friend/relative a computer.

It took my 2 weeks to convince my uncle that a 2.66 from Dell wasn't as good as it seemed - he was blinded by the "dell" and the fact that it looked nice. In the end, I built him a 50% more powerful system wit printer/scanner for $300 more($2k). But the point of this aimless rant is that the average joe consumer out there doesn't want to be given options on their computer. They want to go in and buy something, and preferably receive it on the spot. Conversely, they don't want to tell people what they want in it/want to do. The solution: Dell. You get ur standard box, with integrated graphics and a backstock 40GB hd, with a nice little manual on how to plug the damned thing in, and ur off. total thought: 0. ttal thought in getting a system made :~10 minutes. But the 10 minutes thought scares a lot of people.

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GF4 Ti4200 @ 275/575
GA-7N400Pro
1GiG Kingston PC3200 @ 432MHz (Dual Channel)

Reply to Goof

Quote :

How could I convince people to buy from me...the article seems to imply I could wow them with my expertise, which ofc would go against the el cheapo parts I would need to buy in order to make any money. And non newbs are gonna build their own stuff. So where's the market?


What I tell people is that they are getting top-quality stuff up front and they're going to have to pay a little extra. But when it comes time to upgrade, which of course is a rather frequent occurrence, I tell them that now they don't have to buy a new floppy, DVD, keyboard, mouse, case, PSU, etc. We can just upgrade to fit the customers' needs. When you buy a Dell, you pay for all that stuff all over again. Why should you? If you need a faster processor -- voila! More RAM? Bigger HDD? DVD-+RW? Voila! Small, incremental upgrades that don't bruise the wallet. Even for a complete platform change it doesn't hurt as much.

Okay, brain. You don't like me, and I don't like you, but let's get through this thing and then I can continue killing you with beer. -- Homer Simpson.

Reply to Black_Cat
- 0 +

I've pretty much built all my own PCs for the past few years, and have built a couple for people I know. Of all the ones I built, I was able to give a cheaper and better computer than the big makers could offer. This was with assistance from AMD and the nForce chipset. They were reliable, fast, but still beat the other makers in 3D performance because they were using crappy integrated Intel or SiS graphics, or old add-ins that were worse than the nForce.

But, I was recently approached with the oppurtunity to build another computer for someone's freind, and with what they wanted with the money they had, I said it would be better if they got a Dell. I could have built it for about the same, or maybe a little cheaper, only if I would not accept any money for my services, which is fine for close freinds or family, but not for other people I don't know.

-------------------------------------------
<font color=blue> "Trying is the first step towards failure." </font color=blue>

Reply to ksoth

I have to agree with you on that. :lol:

Quote :

Then there is the never ending responsibility once one builds a box. Your friends will keep coming back, calling at all hours, wanting you to set up their internent connection, etc.


The last white box I built for someone I managed a 50$ profit. Don't get me wrong. I haven't quit my day job yet. I'm no where near to opening up my own business. It's difficult here in Germany. Trying to convince people that Dell and Co. are selling for the masses. People who come to me ask me about technical things and it's so difficult to explain to them how something on a computer works without a visual aid (computer). I wish I could afford a laptop then I could back my words up. At least people are starting to come to me. I just got a call from a friend and asked if I could hookup two computers to a DSL Modem I told her yeah but it will have to be through a router. She didn't know what I was talking about.

It's the same with salespeople here. You ask them some techie question and they either don't know and call the manager who doesn't know anyway so you leave the store deprived of info. Since then I go here to the forum before I do the legwork.

When someone comes to me asking about a new computer, I ask them two things;

1.What is its primary purpose?
2.How much they want to give out?

With those two questions answered I can configure a passable, custom-built, and stable computer.


<A HREF="http://www.anandtech.com/mysystemrig.html?id=23810" target="_new"><font color=blue>My System </font color=blue></A>
<b><font color=blue>VAGABOND<font color=blue></b>

<b><font color=blue>Just horsing around!!!<font color=blue></b>

Reply to vagabond

I hate those A to B people they walk through life with blinders on and not enough of them catch a much needed BUS to thin them out.

If you are not building something or learning something just go away and die some place out of the road THNX much ta ta.

P.S I would eat their rotting corpse to stay alive. Please pass the salt.

Barton 3200+ 400MHz
A7N8X Deluxe
Liquid
2x512 KinstonHyperX PC3200
GeForce FX5900
Maxtor DiamondMaxPlus9@80Gig
SONY CD 52x
SONY RW 52x/24x/52x
SONY DVD 16x/40x

Reply to SoDNighthawk

People interested in computers build their own systems. People not interested in anything but looking at porn on the 'net-thingy' have no need or want to know nor learn <i>anything</i> about computers. It's a dilema. The people who want your service have no need for it, and the people who might need it don't want it.

<b> A mosquito is just a small woodpecker. </b>

Reply to Snorkius

Ya we at home builders at the very least get all our porn hot and fast it is the A to B people that cant figure out why the girls ass takes 4 minutes to load. smirk lol

Barton 3200+ 400MHz
A7N8X Deluxe
Liquid
2x512 KinstonHyperX PC3200
GeForce FX5900
Maxtor DiamondMaxPlus9@80Gig
SONY CD 52x
SONY RW 52x/24x/52x
SONY DVD 16x/40x

Reply to SoDNighthawk

The best upgrade answer for the white box nowadays is get cable internet service. They usually go away for months before they ask again what they can do to make their machine faster.

The real question is where would the computer industry be if it were not for people like us in these forums? What if the computer monopoly giants had to be responsible for providing support for the products they profited from? What if we all turned into as* hole* and never helped anyone again.

I would contend that the whole computer world would come to a screaching halt if it were not for the good will of many people like yourselves that help their friends and keep the home pc going. It is obvious we are not in it for the money. It is the thirst for knowledge that drives us and that is what I love and respect about these forums (common mindset). Yeah, there is always going to be the ones that spam, build and distribute viruses, hack servers, etc. but on the whole, the computer age has made this world a much smaller place.

It is in these forums that I see a glimmer of hope for the human race. It sure is not on the freeway!

Athlon 2000XP, A7N8X Deluxe, Corsair 3200XMS, WD Raptor 36GB, Radeon 9700 Pro, Yamaha EZ3200CDRW, 19" Mistubishi Diamond Pro 900usb, Antec 430W TruePower, Klipsch GMX A-2.1

Reply to westcott
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