Hello community,
I've recently upgraded my video card for gaming purposes, however, before I go any further, here's what I'm working with:
PC: Gateway GT 5628
http://support.gateway.com/s/PC/R/1014737R/1014737Rsp3.shtml
Here's what I've purchased thus far:
GeForce GTX 550 Ti
and
TR2 RX 850W (PSU)
The video card came as a suggestion from a coworker. After plugging the video card in for the first time and the computer not working...better yet, responding, I called the Tech Support for NVidia. The Technician explained to me the power requirements the GTX has and that my current power supply (from original purchase) wouldn't cut it. He suggested that I get a new PSU in the 800 watt range, so I did.
Here's my situation. Since the first time I plugged the video card in and currently my monitor goes to the Bios option screen (F2 or F10 options) and just sits there. I can't go to Bios when I hit F2 or F10, nothing happens. The computer doesn't seem to fully boot, because the screen doesn't progress like it normally does upon booting. I know the new PSU is working because when I switch back to the original video card the computer fully boots and operates like normal. It only stops at the Bios option screen when the GTX is installed. I have tried two different ways of providing power to the GTX. 1. Single line from the TR2 to the 6-pin located on the GTX. 2. Hooked the provided 6-pin to two Molex cables. in addition to this, I did uninstall the original video card & drivers and still can't seem to get anywhere with this.
I highly doubt there is something wrong with the equipment. I'm sure I haven't done something correct with either the install of the PSU or the install of the GTX.
If anybody can't help me out or at least point to a link, I sure would appreciate it.
Thanks for you time,
MPH
I've recently upgraded my video card for gaming purposes, however, before I go any further, here's what I'm working with:
PC: Gateway GT 5628
http://support.gateway.com/s/PC/R/1014737R/1014737Rsp3.shtml
Here's what I've purchased thus far:
GeForce GTX 550 Ti
and
TR2 RX 850W (PSU)
The video card came as a suggestion from a coworker. After plugging the video card in for the first time and the computer not working...better yet, responding, I called the Tech Support for NVidia. The Technician explained to me the power requirements the GTX has and that my current power supply (from original purchase) wouldn't cut it. He suggested that I get a new PSU in the 800 watt range, so I did.
Here's my situation. Since the first time I plugged the video card in and currently my monitor goes to the Bios option screen (F2 or F10 options) and just sits there. I can't go to Bios when I hit F2 or F10, nothing happens. The computer doesn't seem to fully boot, because the screen doesn't progress like it normally does upon booting. I know the new PSU is working because when I switch back to the original video card the computer fully boots and operates like normal. It only stops at the Bios option screen when the GTX is installed. I have tried two different ways of providing power to the GTX. 1. Single line from the TR2 to the 6-pin located on the GTX. 2. Hooked the provided 6-pin to two Molex cables. in addition to this, I did uninstall the original video card & drivers and still can't seem to get anywhere with this.
I highly doubt there is something wrong with the equipment. I'm sure I haven't done something correct with either the install of the PSU or the install of the GTX.
If anybody can't help me out or at least point to a link, I sure would appreciate it.
Thanks for you time,
MPH