Sign in with
Sign up | Sign in
Your question

Prebuilt broke down

Last response: in Systems
Share
January 23, 2012 1:29:19 AM

hey guys i have this pc http://tinyurl.com/6q5bbv. What happen was for a month or 2 anytime a played a game it would work for anywhere from 20 mins to an hour then it would shut off. Then it just doesnt work at all. I had a warrenty and the repair guy came and gave me a new video card and restore disks. Now the onboard video card will work on safe mode. The new video cards fan does spin at all. What could be wrong? I think its psu but what should I replace it with?

More about : prebuilt broke

a b U Graphics card
January 23, 2012 2:01:10 AM

your link doesnt work

send it back
m
0
l
a b U Graphics card
January 23, 2012 2:08:04 AM

Does sound like a bad PSU that isn't capable of handling the max draw of the video card over long periods of time.

No matter what part they replace with the same thing it will probably continue to have the same problem if the above is true as I suspect that it is.

Prebuilt computers don't get tested a lot for gaming experience, I think.

Anyway, an XFX 450w or 550w is probably a good enough PSU to handle whatever you are trying to throw at it.

I could advise better if I knew your specs.
m
0
l
Related resources
a c 254 U Graphics card
January 23, 2012 2:19:59 AM

What is your psu? For about $50 you should be able to fix the problem and I would do that instead of them continuing to put low budget parts that don't hold up. I know you may have a warranty but it's up to you whether or not to put your own parts.
m
0
l
January 23, 2012 2:20:09 AM

Acer

Series
Aspire

Model
AM5621-EQ9300A

Type
Gaming

Colors
Charcoal-black

Processor
Intel Core 2 Quad Q9300(2.5GHz)

Processor Main Features
64 bit Quad-Core Processor

Cache Per Processor
6MB L2 Cache

Memory
8GB DDR2

Hard Drive
1280GB (2 x 640GB) SATA

Optical Drive 1
Super-Multi drive (DVD+R, DVD-R, DVD-RAM)

Graphics
NVIDIA GeForce 9800GT 512MB dedicated VRAM

Audio
Sound card - Integrated

Speaker
External USB Speakers

Keyboard
USB MultiMedia English KeyBoard

Mouse
USB Optical Mouse

Operating System
Windows Vista Home Premium 64-bit (English / French)

Software Included
Microsoft Works 8.5 (full version)
Microsoft Office Home & Student 2007 (60-day trial)

Motherboard

Chipset
Intel G33

CPU

CPU Type
Core 2 Quad

Installed Qty
1

CPU FSB
1333MHz

CPU Speed
Q9300(2.50GHz)

L2 Cache Per CPU
6MB

CPU Socket Type
LGA 775

CPU Main Features
64 bit Quad-Core Processor

Graphics

GPU/VPU Type
NVIDIA GeForce 9800 GT

Graphics Interface
PCI Express 2.0 x16

Memory

Memory Capacity
8GB DDR2

Form Factor
DIMM 240-pin

Memory Spec
2GB x 4

Memory Slots (Available/Total)
0/4

Maximum Memory Supported
8GB

Hard Drive

HDD Capacity
1280GB

HDD Interface
SATA

HDD Spec
2 x 640GB

Optical Drive

Optical Drive Type
DVD Super Multi

Optical Drive Spec
Super-Multi drive (DVD+R, DVD-R, DVD-RAM)

Audio

Audio Chipset
Integrated

Communications

LAN Chipset
Integrated

Front Panel Ports

Front USB
4

Front Audio Ports
2

Card Reader
Media Card Reader:
Secure Digital, SmartMedia, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, CompactFlash I/II, Microdrive, xDPicture, Reducedsize MMC (RS-MMC), MMCmobile, USB 2.0, IEEE1394

Back Panel Ports

COM
1

LPT
1

Video Ports
2 DVI

TV Out
1

Rear USB
6

Rear IEEE 1394
1

RJ45
1 port

Rear Audio Ports
6 ports

Expansion

PCI Slots (Available/Total)
1 x PCI Express x1
1 x PCI Express x16
2 x PCI v2.3
m
0
l
January 23, 2012 2:21:00 AM

Acer... that's your problem///
m
0
l
January 23, 2012 2:21:09 AM

i am willing to put money into it and upgrade the video card
m
0
l
a b U Graphics card
January 23, 2012 2:29:44 AM

I love how little of worth product ads actually tell about the computer they are selling.

No motherboard part numbers, no PSU descriptions, usually no RAM part numbers too.

Anyway, the XFX 450 and XFX 550w would both be fine for this PC. The 450w would easily handle a step up in video cards to the 560/6850/6870 range, and the 550w would easily handle most cards on the market today.

That would leave some potential upgrade paths open in the future.

You could also get a 650w to be on the safe side too, after the $30 rebate the XFX Pro 650w Core usually has its only about $60 which is a really good rate for a PSU of that quality and wattage.

I use the 650w version myself.

It can potentially handle 2x 560s/6850s if that ever becomes a realistic possibility in the future too.

Anyway, those 3 models will cover most anyone's needs except the slim minority that want to use 2x ultra high end video cards (for that there is the XFX 850w).
m
0
l
a c 114 U Graphics card
January 23, 2012 2:31:54 AM

Just take the . off the tinyurl. http://tinyurl.com/6q5bbv

Anyway, Looks like the system can take a normal power supply, so if that is your bet(and it may very well be).
m
0
l
a b U Graphics card
January 23, 2012 2:41:14 AM

I got to the same page by searching for the model

AM5621-EQ9300A

m
0
l
a c 254 U Graphics card
January 23, 2012 3:14:14 AM

You made this whole big long post of parts and you didn't list the power supply ???
WHAT IS YOUR POWER SUPPLY!!!
m
0
l
a b U Graphics card
January 23, 2012 3:28:50 AM

He probably doesn't know.

The big long post looks exactly like what I would expect from the manufacturer trying to describe the computer to the average computer buyer.

I almost guarantee that is straight copy and pasted from a webpage somewhere for that PC.

I would even bet money on it.

You know as well as I do how much effort the OEMs go through in order to try to hide the important things from the masses so they can get you to upgrade through their own stores for 2x the price.
m
0
l
!