Prebuilt broke down

hey guys i have this pc http://tinyurl.com/6q5bbv. What happen was for a month or 2 anytime a played a game it would work for anywhere from 20 mins to an hour then it would shut off. Then it just doesnt work at all. I had a warrenty and the repair guy came and gave me a new video card and restore disks. Now the onboard video card will work on safe mode. The new video cards fan does spin at all. What could be wrong? I think its psu but what should I replace it with?
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  1. your link doesnt work

    send it back
  2. Does sound like a bad PSU that isn't capable of handling the max draw of the video card over long periods of time.

    No matter what part they replace with the same thing it will probably continue to have the same problem if the above is true as I suspect that it is.

    Prebuilt computers don't get tested a lot for gaming experience, I think.

    Anyway, an XFX 450w or 550w is probably a good enough PSU to handle whatever you are trying to throw at it.

    I could advise better if I knew your specs.
  3. What is your psu? For about $50 you should be able to fix the problem and I would do that instead of them continuing to put low budget parts that don't hold up. I know you may have a warranty but it's up to you whether or not to put your own parts.
  4. Acer

    Series
    Aspire

    Model
    AM5621-EQ9300A

    Type
    Gaming

    Colors
    Charcoal-black

    Processor
    Intel Core 2 Quad Q9300(2.5GHz)

    Processor Main Features
    64 bit Quad-Core Processor

    Cache Per Processor
    6MB L2 Cache

    Memory
    8GB DDR2

    Hard Drive
    1280GB (2 x 640GB) SATA

    Optical Drive 1
    Super-Multi drive (DVD+R, DVD-R, DVD-RAM)

    Graphics
    NVIDIA GeForce 9800GT 512MB dedicated VRAM

    Audio
    Sound card - Integrated

    Speaker
    External USB Speakers

    Keyboard
    USB MultiMedia English KeyBoard

    Mouse
    USB Optical Mouse

    Operating System
    Windows Vista Home Premium 64-bit (English / French)

    Software Included
    Microsoft Works 8.5 (full version)
    Microsoft Office Home & Student 2007 (60-day trial)

    Motherboard

    Chipset
    Intel G33

    CPU

    CPU Type
    Core 2 Quad

    Installed Qty
    1

    CPU FSB
    1333MHz

    CPU Speed
    Q9300(2.50GHz)

    L2 Cache Per CPU
    6MB

    CPU Socket Type
    LGA 775

    CPU Main Features
    64 bit Quad-Core Processor

    Graphics

    GPU/VPU Type
    NVIDIA GeForce 9800 GT

    Graphics Interface
    PCI Express 2.0 x16

    Memory

    Memory Capacity
    8GB DDR2

    Form Factor
    DIMM 240-pin

    Memory Spec
    2GB x 4

    Memory Slots (Available/Total)
    0/4

    Maximum Memory Supported
    8GB

    Hard Drive

    HDD Capacity
    1280GB

    HDD Interface
    SATA

    HDD Spec
    2 x 640GB

    Optical Drive

    Optical Drive Type
    DVD Super Multi

    Optical Drive Spec
    Super-Multi drive (DVD+R, DVD-R, DVD-RAM)

    Audio

    Audio Chipset
    Integrated

    Communications

    LAN Chipset
    Integrated

    Front Panel Ports

    Front USB
    4

    Front Audio Ports
    2

    Card Reader
    Media Card Reader:
    Secure Digital, SmartMedia, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, CompactFlash I/II, Microdrive, xDPicture, Reducedsize MMC (RS-MMC), MMCmobile, USB 2.0, IEEE1394

    Back Panel Ports

    COM
    1

    LPT
    1

    Video Ports
    2 DVI

    TV Out
    1

    Rear USB
    6

    Rear IEEE 1394
    1

    RJ45
    1 port

    Rear Audio Ports
    6 ports

    Expansion

    PCI Slots (Available/Total)
    1 x PCI Express x1
    1 x PCI Express x16
    2 x PCI v2.3
  5. Acer... that's your problem///
  6. i am willing to put money into it and upgrade the video card
  7. I love how little of worth product ads actually tell about the computer they are selling.

    No motherboard part numbers, no PSU descriptions, usually no RAM part numbers too.

    Anyway, the XFX 450 and XFX 550w would both be fine for this PC. The 450w would easily handle a step up in video cards to the 560/6850/6870 range, and the 550w would easily handle most cards on the market today.

    That would leave some potential upgrade paths open in the future.

    You could also get a 650w to be on the safe side too, after the $30 rebate the XFX Pro 650w Core usually has its only about $60 which is a really good rate for a PSU of that quality and wattage.

    I use the 650w version myself.

    It can potentially handle 2x 560s/6850s if that ever becomes a realistic possibility in the future too.

    Anyway, those 3 models will cover most anyone's needs except the slim minority that want to use 2x ultra high end video cards (for that there is the XFX 850w).
  8. Just take the . off the tinyurl. http://tinyurl.com/6q5bbv

    Anyway, Looks like the system can take a normal power supply, so if that is your bet(and it may very well be).
  9. I got to the same page by searching for the model

    AM5621-EQ9300A
  10. You made this whole big long post of parts and you didn't list the power supply ???
    WHAT IS YOUR POWER SUPPLY!!!
  11. He probably doesn't know.

    The big long post looks exactly like what I would expect from the manufacturer trying to describe the computer to the average computer buyer.

    I almost guarantee that is straight copy and pasted from a webpage somewhere for that PC.

    I would even bet money on it.

    You know as well as I do how much effort the OEMs go through in order to try to hide the important things from the masses so they can get you to upgrade through their own stores for 2x the price.
  12. Antec Basiq BP500U 500W Continuous Power ATX12V Version 2.01 Active PFC Power Supply
    $54.99
    http://www.newegg.com/Product/Product.aspx?Item=N82E16817371004

    XFX HD-677X-ZNLC Radeon HD 6770 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card
    $109.99 and a $15 makes it $94.99
    http://www.newegg.com/Product/Product.aspx?Item=N82E16814150540

    You can go with these parts and have a good performance increase.
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