Hi people...
Last month, after many years away from the PC scene, I purchased a new machine from a computer store. It was a custom machine, in the sense that I chose all the components myself, purchased them from the store and paid for them to assemble and test the machine.
I've had the machine about 6 weeks now, and for the first 4 weeks it was great. Then one day, I switched the machine on, switched the monitor on, and the monitor just stayed in power saving mode. And this is the problem, that I'm now experiencing.
OK so when the PC and monitor are both off, and I switch them both on, 90% of the time the monitor will just stay in power saving mode. It's getting some sort of signal from the PC, as when its disconnected the monitor says check signal cable, not power saving mode. So I have to sit here switching the machine and monitor off and on until eventually I see the monitor power light stay on, and not flash, and I get to see the bios screen, and it boots up.
I should point out that once this happenbs, once i get the screen on, i can turn the monitor off and on as often as i like and everything is fine. As soon as the PC reboots, I have to go through the power cycling, off and on, all over again. Sometimes it takes upto 20 minutes and 30-40 switch off and on's till it works.
Now, I've been back to the store with my system 4 times now. First off, they said the graphics cards PCIE connector was slightly loose. I don't think it was. I took it home, tried again, still the same. I took it back, and they kept it for a day and could find nothing wrong, so they swapped out the mother board, stress tested everything and said it was fine.
I took it home, and it was exactly the same. Took it straight back, and they tested it again. and said it boots perfectly every time and cannot recreate the problem. I even took my power cables, monitor, DVI and HDMI cables. They said it all work fine. I've tried eliminating external things like trying different plug sockets, all to no avail.
I should also point out that the first time I experienced this problem was the day I picked the machine up, brand new, it did this straight away, straight out of the box. After ten minutes and a few restarts it worked fine, and then was fine for 4 weeks.
The technicians in the store seem to be baffled by it, and say they cant do anything about it as they cannot replicate the problem. I'm really pissed at them, and have said im going to bring the machine in again for them to test it and rebuild from the ground up if necessary.
Recently, the machine has also started freezing, just in everyday use in windows, just freezing up completely, and has to be re started. I'm not sure if this is at all related.
It's really frustrating the hell out of me, this problem, as it means I cant switch the machine off for fear of not being able to restart it. I'm hoping to overclock my CPU soon, but it's impossible if I can't restart reliably.
So my question is... can anyone out there shed any light on what could be happening here? any theories or ideas? Faulty power switch? GPU? Monitor? I'm just grateful for opinions at this stage. I'm so frustrated by it.
I'll post up all my specs if you guys thinks it's necessary.
Thanks for taking the time to read this.
Last month, after many years away from the PC scene, I purchased a new machine from a computer store. It was a custom machine, in the sense that I chose all the components myself, purchased them from the store and paid for them to assemble and test the machine.
I've had the machine about 6 weeks now, and for the first 4 weeks it was great. Then one day, I switched the machine on, switched the monitor on, and the monitor just stayed in power saving mode. And this is the problem, that I'm now experiencing.
OK so when the PC and monitor are both off, and I switch them both on, 90% of the time the monitor will just stay in power saving mode. It's getting some sort of signal from the PC, as when its disconnected the monitor says check signal cable, not power saving mode. So I have to sit here switching the machine and monitor off and on until eventually I see the monitor power light stay on, and not flash, and I get to see the bios screen, and it boots up.
I should point out that once this happenbs, once i get the screen on, i can turn the monitor off and on as often as i like and everything is fine. As soon as the PC reboots, I have to go through the power cycling, off and on, all over again. Sometimes it takes upto 20 minutes and 30-40 switch off and on's till it works.
Now, I've been back to the store with my system 4 times now. First off, they said the graphics cards PCIE connector was slightly loose. I don't think it was. I took it home, tried again, still the same. I took it back, and they kept it for a day and could find nothing wrong, so they swapped out the mother board, stress tested everything and said it was fine.
I took it home, and it was exactly the same. Took it straight back, and they tested it again. and said it boots perfectly every time and cannot recreate the problem. I even took my power cables, monitor, DVI and HDMI cables. They said it all work fine. I've tried eliminating external things like trying different plug sockets, all to no avail.
I should also point out that the first time I experienced this problem was the day I picked the machine up, brand new, it did this straight away, straight out of the box. After ten minutes and a few restarts it worked fine, and then was fine for 4 weeks.
The technicians in the store seem to be baffled by it, and say they cant do anything about it as they cannot replicate the problem. I'm really pissed at them, and have said im going to bring the machine in again for them to test it and rebuild from the ground up if necessary.
Recently, the machine has also started freezing, just in everyday use in windows, just freezing up completely, and has to be re started. I'm not sure if this is at all related.
It's really frustrating the hell out of me, this problem, as it means I cant switch the machine off for fear of not being able to restart it. I'm hoping to overclock my CPU soon, but it's impossible if I can't restart reliably.
So my question is... can anyone out there shed any light on what could be happening here? any theories or ideas? Faulty power switch? GPU? Monitor? I'm just grateful for opinions at this stage. I'm so frustrated by it.
I'll post up all my specs if you guys thinks it's necessary.
Thanks for taking the time to read this.
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