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Over Heating Issue Please Help

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Last response: in CPUs
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May 10, 2012 10:49:34 PM

okay so first my rig.



Mainboard : Gigabyte Z68A-D3H-B3
Chipset : Intel Z68
Processor : Intel Core i7 2600K @ 3400MHz
Physical Memory : 8192MB (4 x 2048 DDR3-SDRAM )
Video Card : NVIDIA GeForce GTX 550 Ti
Hard Disk : Western Digital WD10EADS-00L5B1 ATA Device (1000GB)
Hard Disk : Western Digital WD10EARX-00N0YB0 ATA Device (1000GB)
DVD-Rom Drive : _NEC DVD+-RW ND-3650A
Monitor Type : Acer X223W - 22 inches
Network Card : Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Operating System : Windows 7 Ultimate Professional Media Center 6.01.7600 (64-bit)
DirectX : Version 11.00





I have not overclocked at all.



In the bios on boot up it says it is 87 degrees.



In windows idle it is 45-50celsius



Prime 95 full load it gets up to 98 celsius.



While playing BF3 it gets up to 90-95 celsius.



What is the issue? It is a brand new CPU.



Local computer hardware store owner told me that it sounds like i got a bad CPU that something like thermal paste even if i had absolutely none on there would only make about a 5 degree difference. He was convinced that newegg sold me a recall they sell as new. IDK. Maybe that was just his way of trying to get me to buy from him. I want to know what the issue is and what ways I can go about fixing it. From what I have read around the web I shouldnt be above 80 celsius even on a full load via prime95.



btw I have stock cooling and w/e thermal paste it had on it when it came out of the box. I still dont believe intel stock stuff would be this bad cooling wise. Any ideas anyone?



More about : heating issue

a c 319 à CPUs
May 10, 2012 11:16:16 PM

The most likely cause of your problem is incorrect mounting of the intel stock cooler.

With the pc power unplugged, see if you can wiggle the cooler a bit. It should be rock solid.
Look at the back of the motherboard to verify that all 4 pins are completely through and locked.
It is hard for the first timer to get them all through.

If it is not well mounted, buy some thermal paste such as as5. Most any will do.
Remove the old paste with alcohol.
Play with the pins so you understand how they work.
When you push down on the top black pins, it expands the white plastic pins to fix the cooler in place.

The trick to getting it on is to push down on a diagonal pair of pins at the same time. Then the other pair.
If you do them one at a time, you will not get the cooler on straight.
Lastly, look at the back of the motherboard to verify that all 4 pins are equally through the motherboard, and that the cooler is on firmly.
This last step must be done, which is why the motherboard must be out of the case to do the job.
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May 10, 2012 11:32:00 PM

okay I checked there is 0 wiggle to it. so I would say it is properly mounted. So where do I go from here. Reapply Thermal Paste? will it really make the 20 degree celsius difference? Because what I have read about my CPU and tempatures I am suppose to be running mid 70s celsius tops while gaming and having a full load not 90-97 celsius.
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a c 125 à CPUs
May 10, 2012 11:42:57 PM

jhouse0386 said:
okay I checked there is 0 wiggle to it. so I would say it is properly mounted. So where do I go from here. Reapply Thermal Paste? will it really make the 20 degree celsius difference?

The Intel push-pin HSFs can be improperly mounted even when it feels properly mounted. You may have "no wiggle" but the pins might not be pulling hard enough to provide sufficient contact force. Many people in these forums report unusually high temperatures with their Intel push-pin HSF after 2-3 years and I bet most of those are due to the pins and plastic frames deforming/stretching over time - I experienced this myself, as have many of my friends.

When I re-applied paste to my stock HSF, the improvement lasted only for 2-3 weeks before temperatures shot back up.

I solved my HSF mounting issues by installing a CM Hyper 212+, a little cumbersome (I had to pull my motherboard out to install the backplate) but results are well worth the trouble.
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a c 283 à CPUs
May 10, 2012 11:43:23 PM

jhouse0386 said:
okay I checked there is 0 wiggle to it. so I would say it is properly mounted. So where do I go from here. Reapply Thermal Paste? will it really make the 20 degree celsius difference? Because what I have read about my CPU and tempatures I am suppose to be running mid 70s celsius tops while gaming and having a full load not 90-97 celsius.


Can you pull out the pins without much force? If you can, they're not properly locked in. And even if the cooler seems firmly attatched, if the pins aren't fully locked in, it'll still cause the issue you're describing.

Side note: I swear someone needs to make a post about the stock Intel HSF's and those pins and have it stickied.
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a c 319 à CPUs
May 11, 2012 12:03:53 AM

Have you looked at the back of the motherboard to varify that you can see all 4 pins are pushed fully through and that the lockin pin has expanded the white prongs?

Really, I would invest $20 in the CM hyper212. It has a backplate mount which will be foolproof.
Under load it will run cooler and quieter.
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May 11, 2012 6:22:57 AM

I am not keen on a whole project of taking the mother board out to install an aftermarket HSF. I checked the back of the motherboard all 4 pins are in the holes and they are spread. Could anything be causeing a false high reading? I figure with it running at a supposed over 200 degrees fahrenheit that it would have auto shut down via over heating. I just dont see how I could have the stock fan on there and it running this retardedly hot. you figure it might run warm but for it to come straight out of the box and run like this? What is the deal? I cant even open the browser and say league of legends at the same time cause as soon as the processor starts using 3400 it starts to go over 90 celsius on the senors. Its not like my case is hot either I run 2 video cards and they both run very cool. I dunno I am just puzzled to why this would run like such crap out of the box. From looking at the back of the mobo and the front it would seem that the stock HSF is correctly installed. So whats the deal. Guy at the local Computer hardware place said I probably bought a faulty processor and I should send it back for a replacement. Is that even a possibility for my problem? Guy was trying to tell me Newegg purchases recalls from companies and such and sells them as new. I dont know if he was just trying to get me to buy stuff from him or what. All I know is something is amiss with this new rig and I would sure like to know what it is.
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May 11, 2012 6:32:36 AM

I have also read something that maybe the voltages are wrong in the bios could that be causeing an over heating problem?
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a c 283 à CPUs
May 11, 2012 6:33:03 AM

jhouse0386 said:
I am not keen on a whole project of taking the mother board out to install an aftermarket HSF. I checked the back of the motherboard all 4 pins are in the holes and they are spread. Could anything be causeing a false high reading? I figure with it running at a supposed over 200 degrees fahrenheit that it would have auto shut down via over heating. I just dont see how I could have the stock fan on there and it running this retardedly hot. you figure it might run warm but for it to come straight out of the box and run like this? What is the deal? I cant even open the browser and say league of legends at the same time cause as soon as the processor starts using 3400 it starts to go over 90 celsius on the senors. Its not like my case is hot either I run 2 video cards and they both run very cool. I dunno I am just puzzled to why this would run like such crap out of the box. From looking at the back of the mobo and the front it would seem that the stock HSF is correctly installed. So whats the deal. Guy at the local Computer hardware place said I probably bought a faulty processor and I should send it back for a replacement. Is that even a possibility for my problem? Guy was trying to tell me Newegg purchases recalls from companies and such and sells them as new. I dont know if he was just trying to get me to buy stuff from him or what. All I know is something is amiss with this new rig and I would sure like to know what it is.


It wouldn't shut down until it got to closer 130C, I believe (taken from the resident Intel expert here). It SHOULD be throttling at ~98C, though. In any case, it would almost have to be that the HSF isn't seated well or the thermal paste is screwed somehow. I really don't think a "bad" CPU would just run hot at stock speeds like that. Intel's Quality Control is better than that.

And as far as Newegg re-selling used or defective parts as new, that's ludicrous. If it came in a sealed box, it was new. If that was true and word of something like that ever got out, Newegg would be severely hurt by it.
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a c 283 à CPUs
May 11, 2012 6:33:39 AM

jhouse0386 said:
I have also read something that maybe the voltages are wrong in the bios could that be causeing an over heating problem?


THAT is a good point. It may very well be that actually.
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a c 125 à CPUs
May 11, 2012 6:48:06 AM

jhouse0386 said:
From looking at the back of the mobo and the front it would seem that the stock HSF is correctly installed. So whats the deal.

As I said above, the push-pin HSFs can look properly installed when they actually aren't. The flex on the fan's frame is only about millimeter or so while setting pins and this is all that provides the contact force on the heatsink. It takes only a tiny alignment error or obstruction somewhere (debris stuck under the heatsink, frame feets, pin mechanism, etc. or mounting component(s) out of tolerances) to lose a large chunk of that force.

You have only two possibilities:
1- HSF not mounted as properly as it seems or
2- defective CPU that somehow works properly apart for consuming something like twice the expected power when under load

If the CPU reports 90-100C but the HSF is barely warming up, the HSF is definitely not making proper contact with the CPU's heat-spreader.
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May 11, 2012 6:57:14 AM

So if the HSF itself isnt getting hot its not making proper contact?
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a c 283 à CPUs
May 11, 2012 6:58:15 AM

jhouse0386 said:
So if the HSF itself isnt getting hot its not making proper contact?


Very much correct. If it's cool to the touch when the CPU is 90C+, that's bad, lol.
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May 11, 2012 7:01:48 AM

yeah I am touching the top of the fan finger right next to the heatsink and its not hot... not even warm air near there. I am running Prime 95 too and its at 97 celsius so without making direct contact with the heatsink itself i would presumeably be able to feel a good bit of heat coming from there no?
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a c 283 à CPUs
May 11, 2012 7:03:33 AM

Yeah, it shouldn't be literally burning you, but it should be uncomfortably hot and the air should be very warm.
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May 11, 2012 7:07:00 AM

yeah the air is cool all around that heatsink. that whole case is pretty darn cool right now both GPUs at 29 both HDDs at 27. I put my finger right next to the heat sink air is cool. so this def means its not touching properly? so should i try to reseat it or should i just buy an after market one. I mean until I get some thermal paste I think I am just using my gaming machine for web browsing lol. atleast I can do that at 50 celsius.
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a c 283 à CPUs
May 11, 2012 7:21:56 AM

Well, totally starting over and re-seating will help I think, but a decent aftermarket HSF would be MUCH better. My suggestion on that would be a Hyper 212 Evo. I have one and it's great for the price ($34.99 on Newegg). It's a bit of a pain to install, but it's worth it IMO.
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May 11, 2012 7:26:00 AM

how is the 212 plus instead of the evo?
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a c 283 à CPUs
May 11, 2012 7:28:30 AM

It's basically the same in terms of performance, but the thermal paste application is different.
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May 11, 2012 7:31:36 AM

I ordered the plus its 15 bucks cheaper and a tube of thermal paste.
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a c 283 à CPUs
May 11, 2012 7:35:53 AM

You should be very happy with that. Just make sure to watch or read a tutorial on how to install it. You don't HAVE to, but it makes it much easier when you know what your doing because the instructions that come with it (the Evo at least, and I imagine it would be the same with the 212+) aren't the best thing in the world, lol.
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May 11, 2012 7:36:49 AM

Hope I install this right. I am a bit of an amature. I let my tool tip friend install this one and obviously he botched the job.
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a c 283 à CPUs
May 11, 2012 7:37:58 AM

Quote:
I let my tool tip friend install this one and obviously he botched the job.


:lol:  It certainly seems so.
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May 11, 2012 7:38:29 AM

from everything I read the 2600k and its stock cooler anyways people generally get high temps and say the thing is a piece of crap. Guess its easy not to install it right? Because I literally googled my exact temps and problem and there are other people having the same issue lol. I hope this fixes the issue. idleing and web broswing I am pretty sure shouldnt be running the CPU at 50 celsius
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a c 283 à CPUs
May 11, 2012 7:42:20 AM

Yep, the stock HSF is barely adequate and hard to get installed just right. The 212+ will almost certainly fix it I think, as long as you install it right. It's really not THAT difficult, it's just kind of cumbersome.
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a c 125 à CPUs
May 11, 2012 1:15:19 PM

DJDeCiBeL said:
Yep, the stock HSF is barely adequate and hard to get installed just right. The 212+ will almost certainly fix it I think, as long as you install it right. It's really not THAT difficult, it's just kind of cumbersome.

I re-installed my 212+ to switch it from horizontal to vertical and one thing I noticed is that the pin that nests into a notch on the clip to limit twisting complicates things a little when fitting the HSF inside an existing system when you cannot see it and might forget about it. That's one more small detail to pay attention to for people to get it right without trying their patience too much.
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a c 125 à CPUs
May 11, 2012 1:16:40 PM

jhouse0386 said:
I ordered the plus its 15 bucks cheaper and a tube of thermal paste.

The 212+ has a small tube of CM mystery goo included with it.
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May 11, 2012 5:18:38 PM

eh the thermal paste was only 10 bucks and it would be good to have some around you know?
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May 11, 2012 9:40:36 PM

I got his same problem but NO ONE is able to help me, lol. I dunno if this forum helps users by issues or by sympathy.
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May 11, 2012 10:59:24 PM

yeah I dont get it either dude. right out of the box shoulda been good to go. We will see if this new monster HSF does the trick. If not im gonna guess the CPU newegg sent me was faulty and send it back for a new one. Computers can be money pits some times man lol.
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a c 125 à CPUs
May 12, 2012 12:20:58 AM

jhouse0386 said:
yeah I dont get it either dude. right out of the box shoulda been good to go.

The stock HSF works out-of-the-box when installed correctly. The problem is it takes very little to make it go wrong and there is not necessarily any obvious visual signs that the heatsink is not properly seated since it takes only a few hundred microns of misalignment, debris or anything else that might interfere with proper mounting to mess it up. The stock HSF may be simple but there is at least a dozen of ways for it to go wrong if you miss a tiny detail somewhere such as some fins from the pins themselves to the heatsink possibly jamming/biting into the frame's plastic and preventing the heatsink from sitting perfectly flush against the CPU's heat-spreader.

The stock HSF works fine for a few years but you need to be very meticulous about every detail of its installation is executed perfectly to get remotely decent performance out of it because the whole thing does not lend itself too well to second chances.

The 212+ is more troublesome to install but on the plus side, it is also nearly impossible to "successfully" incorrectly install since you won't be able to put all screws in normally without applying ridiculous amounts of force or bending the clip if holes and pins on the clip are not correctly lined up with the aluminum block's... the feedback about something gone wrong with the install is a lot more obvious.
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May 14, 2012 6:32:08 PM

yeah the tool tip i let install the original HSF put a sensor in there too much to the point wires were inbetween the HSF and the CPU. probably the cause of the massive overheating. I installed the 212 + and my idle temps went from 50-55 to 27-30 and my full load prime95 temps went from 95-98 to 49-52.

when installing the HSF I took out all my memory now I cant get all 4 sticks working again.

4 2 3 1 is how the slots are configured left to right on my board.

+ - - - works (all 4 sticks individually too)
+ + - - works
+ + + doesnt work
+ + + + doesnt work
+ - + - doesnt work
+ - - + doesnt work
- + - - works
- - + - doesnt work
- - -+ doesnt work
- + + - doesnt work
- + - + doesnt work
- - + + doesnt work
+ + + + originally worked until I removed it all

any idea how to get all 4 working again?
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a c 283 à CPUs
May 14, 2012 6:43:40 PM

Well, the problem seems to be the 3 and 1 slots, so I think we can narrow it down from there, but I have no idea why just those two slots would just suddenly stop working like that. Just taking out and re-installing the RAM would be a very improbable thing to kill the slots.
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