Sign in with
Sign up | Sign in
Your question
Solved

Computer does not turn off to restart

Last response: in Systems
Share
January 28, 2012 3:48:35 AM

Rosewill RCR-IC001 40-in-1 USB 2.0 3.5" ... Item #: N82E16820223103

APEX TX-381-C Black Steel Micro ATX Tower ... Item #: N82E16811154094

ASUS DRW-24B1ST/BLK/B/AS Black ... Item #: N82E16827135204

Seagate Barracuda ST1000DM003 1TB 7200 RPM ... Item #: N82E16822148840

AMD II Phenom X6 1035T( I know my board doesn't support it)

APEX AL-D500EXP 500W ATX12V Power Supply Item #: N82E16817154026

GIGABYTE GV-N430OC-1GL GeForce GT 430 ... Item #: N82E16814125346

BIOSTAR A780L3B AM3 AMD 760G Micro ATX AMD ... Item #: N82E16813138329

The ram is a kit of 8 gig ddr3 1600 Kingston KHX1600C9D3K2/8GX

So what happens is, I click restart on Windows and all it does is log off and begin to shut down, then the system seems like it's off but the LEDs and fans are on. So it just stays on with the screen off, it doesn't even start back up. So I have to shut it off by holding the power button til it shuts down.

Is this because of the processor? I am going to replace the board with something that fully supports the processor, but would that be it?

More about : computer turn restart

a c 122 B Homebuilt system
January 28, 2012 6:08:44 AM

Might be. Could also be the motherboard or PSU.
m
0
l
January 28, 2012 1:21:46 PM

Yeah I am getting a new motherboard soon, it's the same brand but difference specs, what do I do about the drivers for my current board on windows?
m
0
l
Related resources

Best solution

January 28, 2012 4:36:12 PM

jsc said:
Might be. Could also be the motherboard or PSU.


Hey there,

When I read smokexz's post, its definitely a motherboard / bios problem.
Share
January 28, 2012 4:41:52 PM

Should I wipe CMOS and see if that helps?

EDIT: I should have also mentioned that what I did was... well here let me break this down

I was building two computers, same parts(just different RAM) so I broke one of the X3 Athlons, so I just went and bought another processor to put onto the cpu, well I decided that since I am putting this Phenom onto my rig, it would be better to just remove the harddrive and other stuff for my computer to the other board and basically just give the other rig to my brother. So I did so, it started up just fine and everything, but this has been the only issue.

So should I clear Bios or is all that information stored onto the board?
m
0
l
January 29, 2012 4:39:22 PM

Sorry for the delay. I was doing some research about your issue...

From my point of view, clearing CMOS / Bios is a VERY BAD idea. If you do this, your system may NOT boot! It will also not help solve your issue as your Bios was written and program to function as they are, unless, you try to update your Bios to the latest revision to see if it will solve your problems.



m
0
l
January 29, 2012 4:43:03 PM

laircouk said:
Sorry for the delay. I was doing some research about your issue...

From my point of view, clearing CMOS / Bios is a VERY BAD idea. If you do this, your system may NOT boot! It will also not help solve your issue as your Bios was written and program to function as they are, unless, you try to update your Bios to the latest revision.



Yeah I will just wait until I can purchase this board http://www.newegg.com/Product/Product.aspx?Item=13-131-...


I thought it was good, what's your opinion? It should get rid of this issue, and I verified that with an update to the bios that it will support my 1035t Phenom II x6.

I do have one question about the board, what is this MEM OK? Some button on the board or something.
m
0
l
January 29, 2012 4:56:31 PM

smokexz said:
Yeah I will just wait until I can purchase this board http://www.newegg.com/Product/Product.aspx?Item=13-131-...


I thought it was good, what's your opinion? It should get rid of this issue, and I verified that with an update to the bios that it will support my 1035t Phenom II x6.

I do have one question about the board, what is this MEM OK? Some button on the board or something.


Answer01: ASUS brand is VERY stable! I use them for years! Neverthless, it would be wise if you can get a full scale ATX motherboard (if you have a big tower).
But, it's your choice anyway... :) 

Answer02: MemOK is a diagnostic tool which analyze memory issue, such as: compatibility issues and reconfigure them to boot properly. So think of it as memory re-configuration which is designed to help system motherboard accept memories which not supported by the bios.
m
0
l
January 29, 2012 5:00:54 PM

laircouk said:
Answer01: ASUS brand is VERY stable! I use them for years! Neverthless, it would be wise if you can get a full scale ATX motherboard (if you have a big tower).
But, it's your choice anyway... :) 

Answer02: MemOK is a diagnostic tool which analyze memory issue, such as: compatibility issues and reconfigure them to boot the system. So think of it as memory re-configuration that is designed to help system motherboard accept memories which not supported by the bios.


Yeah I realise now that ATX would have been better but I already have the case, and personally I love the handle that comes on it, it makes it so much easier to pick up and open. So how does this mem check work? Just put the PSU and hit the button on start up?
m
0
l
January 29, 2012 5:08:48 PM

smokexz said:
Yeah I realise now that ATX would have been better but I already have the case, and personally I love the handle that comes on it, it makes it so much easier to pick up and open. So how does this mem check work? Just put the PSU and hit the button on start up?


No, it doesn't work that way...

First, you have to re-build your system with that motherboard. *Cough* I mean transfer any parts which is compatible with the ASUS MinATX.

Second, double check all cables, cpu, heatsink and memory. After that, please boot-up your system and see if the motherboard accept your current memory (if it will NOT boot). If not, switch off your motherboard and press MemOK (don't let go) and wait for the system to boot!

Third, you will need to save your current memory settings... you know, your Bios settings?
m
0
l
January 29, 2012 5:12:25 PM

laircouk said:
No, it doesn't work that way...

First, you have to re-build your system with that motherboard. *Cough* I mean transfer any parts which is compatible with the ASUS MinATX.

Second, double check all cables, cpu, heatsink and memory. After that, please boot-up your system and see if the motherboard accept your current memory (if it will NOT boot). If not, switch off your motherboard and press MemOK (don't let go) and wait for the system to boot!


Yeah alright I see, so this is only if the motherboard fails to read the RAM, thanks... you have been very helpful!
m
0
l
January 29, 2012 5:13:00 PM

Best answer selected by smokexz.
m
0
l
January 29, 2012 5:15:18 PM

smokexz said:
Yeah alright I see, so this is only if the motherboard fails to read the RAM, thanks... you have been very helpful!


No problem! Happy to help!! :) 
m
0
l
!