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Did I buy a bad machine?

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January 28, 2012 5:01:35 AM

Hello,
I just recieved a force/msi 1761 today. i7 2670QM 2.2-3.1 ghz, GTX 570m 1.5 gb, 12 gb 1333 mhz ram, with a 500 gb drive.

I want to play Final Fantasy 14, WOW, SWTOR, and Diablo 3.

The FF benchmark only puts me at 2441 in high and 4279 in low. Why are my numbers so low as others sites and this one list my componets so high and should be able to run these game at or near high with no problem.

I feel like I wasted $1,400 on a machine that will not play what I want. What should I do or am I understanding something wrong? Does the card need to be configured in someway to be used properly? Many thanks for any help and sorry if i posted this in the wrong forum.

More about : buy bad machine

January 28, 2012 6:15:55 AM

it will play what you want it to play alright. maybe not in ultra settings but your machine is pretty powerful. it is a laptop so don't expect desktop performance.
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January 28, 2012 6:19:39 AM

But why is the benchmark running so slow and low? I can't even get to the mid range of 4000-6000. Also some other tests I am running say it isn't good enough for the recommended settings for SWTOR either.

What am I not understaning? I have built mainframes with my dad so I understand computers. Why is this iluding me so much? I am nearing sending this back and giving up so any help would be appreciated. Thanks so much everyone.
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January 28, 2012 6:23:19 AM

run 3dmark11 to see what score you get there.
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January 28, 2012 6:44:28 AM

Ok so on Preformance 1280 X 720

3dMark score P2655
Graphics 2405
Physics 6477
Combined 2408

Graphics test 1 11.61 fps
Graphics test 2 11.5 fps
Graphics test 3 14.39
Graphics test 4 7.15 fps
Physics test 20.56 fps
Combined test 11.2 fps

PC Health check beta at the top says my machine score is low compared to similar systems.

I ran this once and realized the graphics card drivers needed top be upgraded and did so but am not sure what else to do.

Many thanks.
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January 28, 2012 7:00:49 AM

I'd try updating all drivers, and if possible update your bios on your motherboard. I know its a laptop but there has got to be some Motherboard driver download on MSI's webpage. the GTX570m should be capable of running most games at high to ultra settings.
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January 28, 2012 9:51:00 AM

your processor is doing fine but the gfx card isn't.
maybe something is throttling it. Try running prime95 on small ffts along with OCCT GPU test (at the same time)
Let's see what kind of temps you get. Let them run at the same time for 15 mins. Post here for further solutions. I am thinking gpu drivers is your problem as well.
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January 28, 2012 10:28:28 AM

Go in and set the power to high performance it will help tons..Just right click the battery icon and go to power options set to high.Also set nvidia settings to tweak for best performance turn off aa and anistropic filtering from application controled to off that should help tons aswell
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January 28, 2012 10:30:01 AM

Btw i also have an dell laptop w/ 550m and it plays swtor just fine once i tweaked the system..
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January 28, 2012 10:31:47 AM

If you bought a laptop for gaming then yes, you wasted your money.
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January 28, 2012 12:43:04 PM


The FFXIV benchmark is NOT indicative of actual gameplay, do not waste time on it.

The low PC health is an ad if I remember correctly, just ignore it and do not install whatever it is they want you to do.

When you benchmark or play the games, make sure that the application is actually using the Nvidia GPU and NOT the iGPU of the Intel CPU.
Go to Nvidia Control Panel, 3D settings, Program settings, and add whatever application you need and set it to run on the Nvidia GPU if it is using OPTIMUS, there are a LOT of people that have this issue.

Also, do NOT expect GTX 570 performance from a mobile GPU even if it bears the same name, it is not its equal.
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January 28, 2012 2:10:04 PM

lothdk said:
The FFXIV benchmark is NOT indicative of actual gameplay, do not waste time on it.

The low PC health is an ad if I remember correctly, just ignore it and do not install whatever it is they want you to do.

When you benchmark or play the games, make sure that the application is actually using the Nvidia GPU and NOT the iGPU of the Intel CPU.
Go to Nvidia Control Panel, 3D settings, Program settings, and add whatever application you need and set it to run on the Nvidia GPU if it is using OPTIMUS, there are a LOT of people that have this issue.

Also, do NOT expect GTX 570 performance from a mobile GPU even if it bears the same name, it is not its equal.


while what you suggest is true, his 3dmark score is far from what it should be. try what robustus64 suggests. Also check to see if your gpu is underclocked. I still advise you to run p95 small ffts along with occt gpu test and monitor your temps.
CAUTION: Anything going near 95degrees can damage your hardware. If you get close to those numbers then i suggest getting another brand of laptop if you can.
Personally i don't use laptops for gaming, i got desktops for that purpose. Still, i do have 5 laptops and 5 desktops, and the least i demand of them is to run cool, quiet and to their limits. your's is halfway to it's limits. There are ways to fix overheating but not without voiding warantee, so let's take things slow. Run the tests and we see where we go from there.
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January 28, 2012 2:53:46 PM

Morning everyone,
Many thanks for all the replies. It almost seems like you are telling me the Xotic my suppler/builder did not finish my machine.

So what do I do next. There is no Nvidia control panel on the machine which I noiticed when I had to run the 3d tester earlier. I updated the drivers but not panel. So how do I get it.

Also where and how do I run these other tests as I don't see any software to do it. Is prime 95 something I should have or can I get it? Also how do I GPU test? I don't see any software on this machine to do any of these tests.

Thanks again.
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January 28, 2012 2:58:15 PM

prime 95 and occt are both freeware
you will have to download them
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January 28, 2012 3:01:22 PM

What about the Nvida control panel? Can I get this from them off their site? Very odd it is not on here.
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January 28, 2012 3:15:23 PM


Right click anywhere on the desktop and you should get an option to enter the Nvidia Control Panel, if you do not see this option, then you most likely need to update your drivers.

While you should be fine downloading the newest driverpack from Nvidia, I suggest you contact xotic to make sure that the driverpack from Nvidia will work with your laptop, as it seems they offer lifetime free support, better take advantage of it.
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January 28, 2012 3:20:11 PM

For someone who has built mainframes, it is surprising that you have trouble with nVidia control panel.
Just go to their site and download their driver, it should have nVidia control panel.
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January 28, 2012 3:26:47 PM

I did download the driver last night but it was not on the desktop. I am running Windows 7 and have never used it. Been on Xp for nearly a decade. So everything is not where I expected it to be.
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January 28, 2012 4:03:04 PM

robustus64 said:
Go in and set the power to high performance it will help tons..Just right click the battery icon and go to power options set to high.Also set nvidia settings to tweak for best performance turn off aa and anistropic filtering from application controled to off that should help tons aswell


Stupid question time, is aa AntiAliasing? If so do I turn off all these setting or just one? I have Gamma, Mode, Setting, and Transparency.

Gamma and Transparency are pre set to off others are application controlled.
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January 28, 2012 4:17:26 PM

vx53c said:
your processor is doing fine but the gfx card isn't.
maybe something is throttling it. Try running prime95 on small ffts along with OCCT GPU test (at the same time)
Let's see what kind of temps you get. Let them run at the same time for 15 mins. Post here for further solutions. I am thinking gpu drivers is your problem as well.


Question I got these programs and am running them right now where is the temp data? Also what is prime 95 doing it just has 8 windows open saying test 1, 8000000 etc....... OCC has fps, mem, and cpu so I think that is right but I am not sure.

Am I running one of these wrong? Thank you for your help :) 
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January 28, 2012 4:30:53 PM

So occ was a little werid.

CPU usage was at 100% the whole way through.
Mem ran at 2.1gb
FPS was strange. 15-17 fps for the first 7.5 minutes Then it jumped to 105 and remained that way until the end. I did not change anything while the test ran.

Also I never got any temp data.
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January 28, 2012 4:37:33 PM

phoenix1983 said:
Hello,
I just recieved a force/msi 1761 today. i7 2670QM 2.2-3.1 ghz, GTX 570m 1.5 gb, 12 gb 1333 mhz ram, with a 500 gb drive.

I want to play Final Fantasy 14, WOW, SWTOR, and Diablo 3.

The FF benchmark only puts me at 2441 in high and 4279 in low. Why are my numbers so low as others sites and this one list my componets so high and should be able to run these game at or near high with no problem.

I feel like I wasted $1,400 on a machine that will not play what I want. What should I do or am I understanding something wrong? Does the card need to be configured in someway to be used properly? Many thanks for any help and sorry if i posted this in the wrong forum.


Yeah you just wasted $1,400 on a cheapo parts machine, when instead you can just build your own PC on less than $1,000. I build my first Gaming PC for less than a $1,000. All I did was to research the internet and watch youtube videos how to build your own PC, men it is easy no sweat at all. Here is my Gaming PC Spec's:

INTEL i5 2500k OVERCLOCKED AT 4.7 GHZ

MOTHERBOARD: BIOSTAR TZ68A+RCH 1155 SOCKET
CPU: INTEL i5 2500K OVERCLOCKED AT 4.7 GHZ
MEMORY: 16GB PC3 12800 1600GHZ G-SKILL RIPJAWS X SERIES
VIDEO CARD: ASUS EN9500GT 128 BIT 1GB MEMORY
PC CASE: COOLER MASTER HAF 932 BLACK EDITION
PSU: OCZ MODXSTREAM 700 WATTS MODULAR 80+ CERTIFIED
OPTICAL DRIVE: LITE-ON 24X DVD WRITER/READER OEM
HEATSINK/CPU COOLER: COOLER MASTER HYPER 212 PLUS
HDD: 160 GB AND 200 GB HITACHI DECKSTAR 7200 RPM
NZXT SENTRY 2 TOUCH SCREEN FAN CONTROLLER
KEYBOARD/MOUSE: GEAR HEAD WIRELESS KEYBOARD AND MOUSE
PC SPEAKER: 2.1 CHANNEL BOSE COMPANION 5
OS: WINDOWS 7 HOME PREMIUM OEM

DATE OF COMPLETION: DECEMBER 6, 2011


COST OF BUILT

MOTHERBOARD: BIOSTAR TZ68A+RCH 1155 SOCKET 120.00
CPU: INTEL i5 2500K OVERCLOCKED AT 4.7 GHZ 195.00
MEMORY: 16GB PC3 12800 1600GHZ G-SKILL RIPJAWS X SERIES 60.00
VIDEO CARD: ASUS EN9500GT 128 BIT 1GB MEMORY 70.00
PC CASE: COOLER MASTER HAF 932 BLACK EDITION 140.00
HEATSINK/CPU COOLER: COOLER MASTER HYPER 212 PLUS 40.00
HDD: 160 GB AND 200 GB HITACHI DECKSTAR 7200 RPM 100.00
NZXT SENTRY 2 TOUCH SCREEN FAN CONTROLLER 22.00
KEYBOARD/MOUSE: GEAR HEAD WIRELESS KEYBOARD AND MOUSE 21.00
OS: WINDOWS 7 HOME PREMIUM OEM 100.00
OPTICAL DRIVE: LITE ON 24x DVD/CD BURNER/WRITER 18.00
TOTAL_______________________________________________________________________________886.00

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January 28, 2012 4:44:25 PM

aqe040466 said:
Yeah you just wasted $1,400 on a cheapo parts machine, when instead you can just build your own PC on less than $1,000. I build my first Gaming PC for less than a $1,000. All I did was to research the internet and watch youtube videos how to build your own PC, men it is easy no sweat at all. Here is my Gaming PC Spec's:

INTEL i5 2500k OVERCLOCKED AT 4.7 GHZ

MOTHERBOARD: BIOSTAR TZ68A+RCH 1155 SOCKET
CPU: INTEL i5 2500K OVERCLOCKED AT 4.7 GHZ
MEMORY: 16GB PC3 12800 1600GHZ G-SKILL RIPJAWS X SERIES
VIDEO CARD: ASUS EN9500GT 128 BIT 1GB MEMORY
PC CASE: COOLER MASTER HAF 932 BLACK EDITION
PSU: OCZ MODXSTREAM 700 WATTS MODULAR 80+ CERTIFIED
OPTICAL DRIVE: LITE-ON 24X DVD WRITER/READER OEM
HEATSINK/CPU COOLER: COOLER MASTER HYPER 212 PLUS
HDD: 160 GB AND 200 GB HITACHI DECKSTAR 7200 RPM
NZXT SENTRY 2 TOUCH SCREEN FAN CONTROLLER
KEYBOARD/MOUSE: GEAR HEAD WIRELESS KEYBOARD AND MOUSE
PC SPEAKER: 2.1 CHANNEL BOSE COMPANION 5
OS: WINDOWS 7 HOME PREMIUM OEM

DATE OF COMPLETION: DECEMBER 6, 2011


COST OF BUILT

MOTHERBOARD: BIOSTAR TZ68A+RCH 1155 SOCKET 120.00
CPU: INTEL i5 2500K OVERCLOCKED AT 4.7 GHZ 195.00
MEMORY: 16GB PC3 12800 1600GHZ G-SKILL RIPJAWS X SERIES 60.00
VIDEO CARD: ASUS EN9500GT 128 BIT 1GB MEMORY 70.00
PC CASE: COOLER MASTER HAF 932 BLACK EDITION 140.00
HEATSINK/CPU COOLER: COOLER MASTER HYPER 212 PLUS 40.00
HDD: 160 GB AND 200 GB HITACHI DECKSTAR 7200 RPM 100.00
NZXT SENTRY 2 TOUCH SCREEN FAN CONTROLLER 22.00
KEYBOARD/MOUSE: GEAR HEAD WIRELESS KEYBOARD AND MOUSE 21.00
OS: WINDOWS 7 HOME PREMIUM OEM 100.00
OPTICAL DRIVE: LITE ON 24x DVD/CD BURNER/WRITER 18.00
TOTAL_______________________________________________________________________________886.00




See my father a Citrix Engineer told me NOT to do this as there is no warrenty and I have never fully build a pc from the ground up. He also said the cost was not that different plus I get a warrenty and no risk of breaking the processor or another part.

Also I have a very old monitor from 2000 and so would need that as well which is why he said go with a new build from another.
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January 28, 2012 5:27:41 PM

robustus64 said:
Go in and set the power to high performance it will help tons..Just right click the battery icon and go to power options set to high.Also set nvidia settings to tweak for best performance turn off aa and anistropic filtering from application controled to off that should help tons aswell


Brand New OCC Test. Temp data appears this time :) 

Reolution 1280X720
100% CPU
2.4 GB mem used
FPS 114-120
Core 0 temp 61-80
Core 1 temp 64-82
Core 2 temp 62-81
Core 3 temp 58-77
GPU Core temp 42-78
Voltage 12.53V

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January 28, 2012 5:43:30 PM

it all looks pretty normal. the fps are great for a laptop too.
It all seems to be ok and without any alarming results.

I guess it might be an issue with your gpu drivers. No hardware issues here.
I guess if you really want gaming performance at max, like others have said, build a desktop. The warantees on each part are still valid btw, just not as a whole. If something would go wrong, we are here to help.

Best of luck on the drivers
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January 28, 2012 5:49:37 PM

Thanks vx53c.

One last thing though, I ran 3d mark again and got P2654 as a final score
2397 Graphics
Physics 6710
Combined 2409
11.57
11.46
14.4
7.11
21.3
11.21 Comnbined

Any thoughts? Nvidia says I have their best drivers that they released oct 24th. There aren't any other driver out there to get are there?
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