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Problem with the CPU in my new build.

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May 12, 2012 8:05:41 AM

I built a new PC today.
Specs:
-Nvidia GTX 550ti
-Intel Core i5 2310 Sandy Beach CPU
-Corsair 650w TX650 PSU
-GIGABYTE GAZ68AD3HB3 ATX Mobo

My CPU is jumping up to 89c in the BIOS before just shutting down completely (failsafe kicking in I assume?). I'm using the stock cooler/heatsink, which apparently has the thermal compound already on the cooler itself (I see a bit of the compound on the die metal, not covering the whole thing, just a big circle of the stuff), and it's still jumping up to 89c. I've reseated the cooler several times, in addition to the die itself, and I'm still getting the same result. The fan is working, due to the fact that it's VERY loud and the BIOS info is showing nearly 2000RPM fan speeds, and my case fans seem to be in working order too.

Even with the stock cooler, it shouldn't be heating up to almost 90c in a matter of minutes should it? Could there be something else I've installed wrong (anything, mobo, gpu ect)? Faulty CPU/Cooler? Should I get some thermal paste, clean the pre existing stuff off the die and reapply it? This is my first build, so I only have a semi firm grasp on what I'm supposed to be doing, but this issue is completely out of the blue, so I don't have a single clue what I should do. Any help would be much appreciated.

Thank you :D 

More about : problem cpu build

May 12, 2012 8:21:49 AM

You could try scraping the thermal paste and applying your own (also making sure that the heatsink is completely locked, with 0 wiggle room.

Also you could try to flash your bios to the latest version available on the MOBO website, had to do that for my Ivy Bridge.
May 12, 2012 8:43:05 AM

birrdd123 said:
You could try scraping the thermal paste and applying your own (also making sure that the heatsink is completely locked, with 0 wiggle room.

Also you could try to flash your bios to the latest version available on the MOBO website, had to do that for my Ivy Bridge.
So reapplying my own thermal paste could do the trick? Why would Intel allow their own stock CPU fan with the paste already on it to run at such an absurd temperature? Also I doubt I could flash the BIOS in my PCs current state, due to the fact that it shuts down after a while (I can't even get past the windows 7 "Checking Install Files" black screen thing when booting from the DVD without it dying), so flashing would likely be out of the question. It also seems like the cooler is fully in place, I snapped the four prongs into the holes on the mobo just like my CPU and Mobo manuals instructed, multiple times as well, and it seems to be nice and firmly in place :s

Could it be anything else?

Thanks for your input :) 
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May 12, 2012 10:47:01 PM

UPDATE: Okay, so I got some antec thermal paste from a local shop, reapplied it, reseated the cooler, same result. The guy up at the shop even told me to reset the CMOS, as it can get jiggered in the factory some how, so I did (remove the battery, let set for a few minutes for good measure, put it back in) and same result! Then I removed my graphics card and tried running it, same result. What else can I do? They had some LGA1155 coolers up at the shop, should I run up some time next week and grab a new one to replace this intel cooler? Anything else I could try?

Thank you
May 12, 2012 10:50:37 PM

I have an i3 2100 and I have put that thing at 100% for several hours at a time and never had an issue with the stock cooler. It sounds like either thermal paste not being applied right, you case not getting proper cooling, or a faulty mobo
a b à CPUs
May 12, 2012 10:54:46 PM

the stock thermal paste although not the best is adequate

almost certainly one or more of your push pins on the heatsink is not properly engaging

very common problem

if you can pull up the push pins without twisting them they are not in properly

best way to fit the stock cooler is out of the case or in a case with a cpu cut out area so you can clearly see they have

engaged through the motherboard
a c 101 à CPUs
May 12, 2012 11:00:37 PM

If your heatsink remains cool/lukewarm and your core is hitting 90C, your heatsink is likely not installed quite as well as you think it is and failing to make good contact with the heat-spreader. Repeated install-remove cycles may have worn out the motherboard holes and the pins themselves a little as well, in which case a proper install might no longer be possible.

If you are unable to successfully mount the stock HSF for whatever reason, the CM Hyper 212+ or 212 EVO are two options for for high-performance cooling at entry-level prices. The retention system on those is a little bit cumbersome but it also makes it nearly impossible to improperly install it without obvious signs.
May 12, 2012 11:02:52 PM

mcnumpty23 said:
the stock thermal paste although not the best is adequate

almost certainly one or more of your push pins on the heatsink is not properly engaging

very common problem

if you can pull up the push pins without twisting them they are not in properly

best way to fit the stock cooler is out of the case or in a case with a cpu cut out area so you can clearly see they have

engaged through the motherboard
So take the mobo out and see if the push pins are properly engaged? I'll try that, but I'm some what certain they're in all the way, since the whole unit feels very firm and "in there" good. Could even the slightest mess up make it act like this?

Thanks, both of ya'
May 12, 2012 11:04:35 PM

InvalidError said:
If your heatsink remains cool/lukewarm and your core is hitting 90C, your heatsink is likely not installed quite as well as you think it is and failing to make good contact with the heat-spreader. Repeated install-remove cycles may have worn out the motherboard holes and the pins themselves a little as well, in which case a proper install might no longer be possible.

If you are unable to successfully mount the stock HSF for whatever reason, the CM Hyper 212+ or 212 EVO are two options for for high-performance cooling at entry-level prices. The retention system on those is a little bit cumbersome but it also makes it nearly impossible to improperly install it without obvious signs.
Yeah, about that. How would I go about installing a third party cooling unit? I see all these brackets and bars and stuff, and I really have no clue how i'd do it. Do you know where I could find some instructions on these units? Pretty confusing stuff, hahaha.

Thank you
May 12, 2012 11:19:29 PM

DJDeCiBeL said:
http://www.youtube.com/watch?v=hSq_xbxsm7Q Watch. It's basically the same on the 212+ and Evo.
Whoa, that thing is awfully big, even for my ATX mid tower, but it seems easy enough (need a hex wrench though, haha). Any other coolers that are at least better than the stock Intel? I just want it to work, I'm not doing any heavy OCing, just playing video games on the thing.

Other than the cooler, could it be anything else?

Thank you
a b à CPUs
May 12, 2012 11:28:18 PM

silverwolf22 said:
So take the mobo out and see if the push pins are properly engaged? I'll try that, but I'm some what certain they're in all the way, since the whole unit feels very firm and "in there" good. Could even the slightest mess up make it act like this?

Thanks, both of ya'


it may feel ok if only 3 pins are in--the thermal paste also makes it stick

but if one pin isnt in right then its not pulled down properly and wont work right

i would be about 90% sure thats your problem

any aftermarket cooler that doesnt use pushpins is much better--cooler and quieter and more secure fit--but some are

very large and may not fit in your case or block some ram slots

with that cpu the stock cooler should be perfectly adequate if correctly fitted




a c 101 à CPUs
May 13, 2012 12:04:03 AM

silverwolf22 said:
Whoa, that thing is awfully big, even for my ATX mid tower, but it seems easy enough (need a hex wrench though, haha).

I don't know if the 212 EVO has it in its hardware kit but the 212+ includes a Phillips-to-socket adapter to tighten nuts, no wrench needed.

And yes, it IS big. In my computer case, the heat-pipe tips are clearing my case's panel by 3-4mm.
a c 283 à CPUs
May 13, 2012 12:24:07 AM

Quote:
I don't know if the 212 EVO has it in its hardware kit


Yep, the 212 Evo comes with one too. And yeah, it's a tight fit, even in my larger sized case (the Evo is a half mm taller, but it's around the same clearance as InvalidError, actually).
May 13, 2012 12:56:50 AM

I think that your cooler isn't making proper contact with the CPU or not pressing down adequately for whatever reason. Try a new cooler. The stock intel cooler works but it offers nothing over stock performance.

I would easily recommend a self contained water cooler. They're just as easy and cheap as air coolers but they are very low profile and cool much better.

I have a Corsair H60 which is fits inside my standard case and actually allows my ram to fit whereas my old one was taking up most of the room in the case.
a c 283 à CPUs
May 13, 2012 1:04:46 AM

super-smashman said:
I think that your cooler isn't making proper contact with the CPU or not pressing down adequately for whatever reason. Try a new cooler. The stock intel cooler works but it offers nothing over stock performance.

I would easily recommend a self contained water cooler. They're just as easy and cheap as air coolers but they are very low profile and cool much better.

I have a Corsair H60 which is fits inside my standard case and actually allows my ram to fit whereas my old one was taking up most of the room in the case.


The H60 performs exactly the same as a 212+/Evo, actually, and is much more expensive, but you're right on RAM clearance considerations. Turning the fan on the 212+/Evo around to the other side will solve that though, since it's the fan that hangs over the RAM slots (when installed parallel to the RAM slots. No need to install it the other way on an Intel build).
May 13, 2012 9:18:34 AM

I've thought my heatsink was on properly before. I pulled up on it and there was 0 wiggle room. The processor was hitting 80-90C in minutes. I removed the motherboard to see that the bottom right pin was disconnected, I took it off and there was only a tiny dab of thermal compound on the actual processor.

Reapplying the thermal compound and resetting the 4 pins properly did the trick.
If you havnt taken your motherboard out to see the back yet, it is def. worth a try, and very likely to be the problem.

If that isnt it, it seems like it'd be the motherboard. If it shuts off that quickly after boot, I have had that happen (processor wasnt overheating in this case) and the only solution was to RMA the motherboard.
!