I have listed my system below... in addition to the system (aside from new monitors) I added a Crucial M4 128GB SSD and self installed it.
The good:
I received my PC from Cyber Power last Friday, called a few friends who brought their boxes over and proceeded to get real nerdy over the next few days to stress test my new system.
I played the following games on absolute max settings (absolutely beautiful):
RIFT
Civ 5
HMM 6
Anno 2070
SWTOR
Just Cause
I did not overclock the CPU or GPU as I did not find it necessary (well I did OC them both but reverted back to normal settings as it truly was not necessary).
All of the above titles were played for at least 4 consecutive hours on max settings. CPU temps never broke 32c and GPU temp never broke 72c (this is with fans on auto temps were significantly lower with a manual fan lock at 62).
There is definitely much more room for more push out of this machine but it just isn't necessary.
I am more than satisfied with my system.
The bad: (1 star lost because of this).
Why Cyberpower does it to themselves I don't know. It is not difficult to write an automated program to keep your customers up to date. If they hired even 1 person to deal specifically with customer relations I feel their business would improve drastically.. My biggest and only complaint is the fact that if I had not contacted them myself I would have had no idea on the status of my pc or when to expect it.
It seems some agents are better than others in terms of correspondence with customers. It seems my biggest complaint is a common complaint from many people, if you are spending upwards of $1000 on an investment you are entitled to updates. It has nothing to do with the fact I feel entitled, its common courtesy- and in business courtesy goes a long way.
As I read thread after thread proclaiming the anger and poor customer service you would think an effort would have been made to correct this?
I personally only experienced the poor updates, as far as the long wait times on the phone I never experienced that. I called 5 total times in the month it took for my pc to be built, 2 times my agent was on lunch, both times calling back at the time they told me I was able to reach him. The last time I called I reached him immediately, I spent less than 30 minutes on the phone all in all.
So all in all a good experience, but a few small changes by CP could save them numerous poor reviews or frustrated and/or impatient customers.
System:
Gamer Xtreme 1000 SE (NO MONITOR)
*BASE_PRICE: [+899]
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case [+9]
CPU: Intel® Core™ i5-2500K 3.30 GHz 6M Intel Smart Cache LGA1155 (All Venom OC Certified)
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
CASUPGRADE: None
CAS: CoolerMaster HAF 912 Mid-Tower Gaming Case w/ Adjustable HDD Cage (Black Color)
CARE2: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+19]
CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+19]
ENGRAVING: NONE
FREEBIE_VC1: FREE Just Cause 2 Game Coupon [+0]
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FAN: CoolerMaster Hyper 212 Evo Gaming Cooling Fan [+4]
FA_HDD: None
GLASSES: None
HDD2: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD [+0] (Single Drive)
IUSB: Built-in USB 2.0 Ports
KEYBOARD: Xtreme Gear (Black Color) Multimedia/Internet USB Keyboard
MOUSE: XtremeGear Optical USB 3 Buttons Gaming Mouse
MOTHERBOARD: [CrossFireX/SLI] GigaByte Z68X-UD3H-B3 Intel Z68 Chipset DDR3 ATX Mainboard w/ Lucid Virtu Intel Smart Response Technology & 7.1 Dolby Home Theater Audio, GbLAN, USB3.0, 4x SATA-III RAID, 2 Gen2 PCIe, 3 PCIe X1 & 2 PCI (All Venom OC Certified) [+66]
MONITOR3: None
MONITOR2: None
MONITOR: None
MEMORY: 8GB (4GBx2) DDR3/1600MHz Dual Channel Memory [+10] (Kingston HyperX)
MB_SRT: None
NETWORK: Onboard Gigabit LAN Network
NCSW: None
OVERCLOCK: No Overclocking
OS: None - FORMAT HARD DRIVE ONLY [-83]
POWERSUPPLY: * 850 Watts - Corsair CMPSU-850TXV2 80 Plus Power Supply - Quad SLI Ready [+76]
RUSH: NO; READY TO SHIP IN 10~15 BUSINESS DAYS
SPEAKERS: None
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
VIDEO: NVIDIA GeForce GTX 560 Ti 1GB 16X PCIe Video Card [+41] (EVGA Superclocked [+25])
The good:
I received my PC from Cyber Power last Friday, called a few friends who brought their boxes over and proceeded to get real nerdy over the next few days to stress test my new system.
I played the following games on absolute max settings (absolutely beautiful):
RIFT
Civ 5
HMM 6
Anno 2070
SWTOR
Just Cause
I did not overclock the CPU or GPU as I did not find it necessary (well I did OC them both but reverted back to normal settings as it truly was not necessary).
All of the above titles were played for at least 4 consecutive hours on max settings. CPU temps never broke 32c and GPU temp never broke 72c (this is with fans on auto temps were significantly lower with a manual fan lock at 62).
There is definitely much more room for more push out of this machine but it just isn't necessary.
I am more than satisfied with my system.
The bad: (1 star lost because of this).
Why Cyberpower does it to themselves I don't know. It is not difficult to write an automated program to keep your customers up to date. If they hired even 1 person to deal specifically with customer relations I feel their business would improve drastically.. My biggest and only complaint is the fact that if I had not contacted them myself I would have had no idea on the status of my pc or when to expect it.
It seems some agents are better than others in terms of correspondence with customers. It seems my biggest complaint is a common complaint from many people, if you are spending upwards of $1000 on an investment you are entitled to updates. It has nothing to do with the fact I feel entitled, its common courtesy- and in business courtesy goes a long way.
As I read thread after thread proclaiming the anger and poor customer service you would think an effort would have been made to correct this?
I personally only experienced the poor updates, as far as the long wait times on the phone I never experienced that. I called 5 total times in the month it took for my pc to be built, 2 times my agent was on lunch, both times calling back at the time they told me I was able to reach him. The last time I called I reached him immediately, I spent less than 30 minutes on the phone all in all.
So all in all a good experience, but a few small changes by CP could save them numerous poor reviews or frustrated and/or impatient customers.
System:
Gamer Xtreme 1000 SE (NO MONITOR)
*BASE_PRICE: [+899]
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case [+9]
CPU: Intel® Core™ i5-2500K 3.30 GHz 6M Intel Smart Cache LGA1155 (All Venom OC Certified)
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
CASUPGRADE: None
CAS: CoolerMaster HAF 912 Mid-Tower Gaming Case w/ Adjustable HDD Cage (Black Color)
CARE2: Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow in Your System [+19]
CARE1: Ultra Enhanced Packaging Solution - Protect Your Dream System During Transit [+19]
ENGRAVING: NONE
FREEBIE_VC1: FREE Just Cause 2 Game Coupon [+0]
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FAN: CoolerMaster Hyper 212 Evo Gaming Cooling Fan [+4]
FA_HDD: None
GLASSES: None
HDD2: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD [+0] (Single Drive)
IUSB: Built-in USB 2.0 Ports
KEYBOARD: Xtreme Gear (Black Color) Multimedia/Internet USB Keyboard
MOUSE: XtremeGear Optical USB 3 Buttons Gaming Mouse
MOTHERBOARD: [CrossFireX/SLI] GigaByte Z68X-UD3H-B3 Intel Z68 Chipset DDR3 ATX Mainboard w/ Lucid Virtu Intel Smart Response Technology & 7.1 Dolby Home Theater Audio, GbLAN, USB3.0, 4x SATA-III RAID, 2 Gen2 PCIe, 3 PCIe X1 & 2 PCI (All Venom OC Certified) [+66]
MONITOR3: None
MONITOR2: None
MONITOR: None
MEMORY: 8GB (4GBx2) DDR3/1600MHz Dual Channel Memory [+10] (Kingston HyperX)
MB_SRT: None
NETWORK: Onboard Gigabit LAN Network
NCSW: None
OVERCLOCK: No Overclocking
OS: None - FORMAT HARD DRIVE ONLY [-83]
POWERSUPPLY: * 850 Watts - Corsair CMPSU-850TXV2 80 Plus Power Supply - Quad SLI Ready [+76]
RUSH: NO; READY TO SHIP IN 10~15 BUSINESS DAYS
SPEAKERS: None
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
VIDEO: NVIDIA GeForce GTX 560 Ti 1GB 16X PCIe Video Card [+41] (EVGA Superclocked [+25])