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Windows 7 will not boot past Starting Windows or in Safemode

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  • Windows 7
Last response: in Windows 7
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January 6, 2012 3:05:21 AM

I am trying to fix a friends labtop. I have been on the internet trying to find an answer but nothing works from answers on internet. When you turn the computer on it shows, Windows Error Recovery. Either Launch Startup Repair or Start Windows Normally. I use Launch Startup Repair and the screen goes blank after a couple of minutes the mouse comes up and can be moved but the screen stays blank. I have pushed buttons nothing has happened, it stays here, so I have to turn it off. It starts all over again. So I try Starting Windows Normally, it will just stay at the Starting Windows logo. It will stay here forever. The windows logo will fade with the color but it will stay here. I will then turn it off and try booting in Safemode. It starts with the drivers loading but then it freezes on Loaded:\windows\system32\DRIVERS\AtiPcie.sys. This is for all three of safemode options. I have tried all the other boots in the options and none of them work. They all will just freeze on starting windows or go to blank screen. So I tried to boot to Windows 7 CD. I put it in and nothing comes up. There is no Click on keys to boot from cd, but the cd does make noise like it is doing something. It will just be on a blank screen. I have also reset the bios to factory. Please help me out, as I just want to get this fixed.

More about : windows boot past starting windows safemode

January 6, 2012 4:51:09 AM

What are the laptop specifications and how old is it?
January 6, 2012 7:43:14 PM

The processor is AMD Athlon X2 QL-65 / 2.1 GHz . It has 3GB Ram. The HardDrive is 250 GB - Serial ATA-150 - 5400 rpm. The graphics is a ATI Radeon 3100 HyperMemory. It was purchased in 2009.

I let it sit on trying to boot in safemode overnight and now it is in Startup Repair. It has been on this for about 12 hours. It says Attempting repairs... Repairing disk errors. This might take over an hour to complete. The blue bar keeps moving. Thanks

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January 6, 2012 8:04:00 PM

Can you get into safe mode? It sounds like the video driver has gotten corrupted and needs to be removed in safe mode or from command line and then reinstalled.
January 7, 2012 6:23:35 PM

No I can't get into Safemode. It will go into Startup Repair and stay in it. When you try to cancel it, it come up in a box, The current repair operation cannot be cancelled.
May 7, 2012 9:45:27 PM

if it will usb boot use unetbootin to put ubuntu on a usb and loadthat it will bypass windows entirely it is the only way i can use my pc at the moment.
in ubuntu on the home tab you can access the the main hdd will be called 27gb file system or something like(just less than the hdd capacity)
from in there you can use internet and try to repair the file id like to know how this ends as i have the same atipcie.sys errors
if not usb boot burn a live cd
May 8, 2012 9:19:25 PM

Go into the BIOS and make sure the CD Drive is set to primary boot device. If it still doesn’t boot from the CD, then it’s likely a hardware fault. But that should fix it.
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