GTX580 cant be detected

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scshaffer06

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hey guys i have a new computer build with a few problems this is my set up.
00-999-283 GIFT NVIDIA|BATMAN ARKHAM CITY R 1 $49.99 $49.99
11-119-196 CASE CM|SGC-2000-KKN1-GP RT 1 $69.99 $69.99
13-131-790 MB ASUS|P8Z68-V PRO/GEN3 LGA1155 R 1 $204.99 $204.99
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14-130-655 VGA EVGA|03G-P3-1584-AR GTX580 3G R 1 $589.99 $589.99
19-115-072 CPU INTEL|CORE I5 2500K 3.3G 6M R 1 $224.99 $224.99
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20-227-706 SSD 120G|OCZ VTX3-25SAT3-120G R 1 $169.99 $169.99
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20-231-497 MEM 4Gx4|GSKILL F3-12800CL9Q-16GBZL 1 $84.99 $84.99
22-148-321 HD 1T|ST 7K ST310005N1A1AS-RK R 1 $149.99 $149.99
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27-151-232 BD COMBO SAMSUNG | SH-B123L/RSBP R 1 $63.99 $63.99
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33-122-379 WL ADAPTER NETGEAR|WNA3100-100ENS R 1 $32.99 $32.99
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35-100-014 CPU THERMPASTE|ARCTIC AA-1.75G R 1 $5.98 $5.98
35-103-065 CPU COOLER CM| RR-B10-212P-G1 RT 1 $25.99 $25.99

The problem i have is when i go to install the drivers for the GTX580 the driver says there is no compatible hardware detected. the device manager shows that a general vga driver is installed but i tried to remove the genral driver and install the cd is still does not work.

problem 2 is that i am wanting to install windows on the SSD drive but it is saying its partitioned in a format that windows cant use i need to be able to reformat it but i dont know how.
 
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americanbrian

americanbrian

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I can't believe someone who builds a computer, esp. one like that can't format a hard drive. really.

Firstly, unless you are using like win 98 the install disk lets you create, delete, and format partitions from the install menus. It is right there in front of you.

presumably an OS is already installed no? otherwise we wouldn't be needing drivers huh. Are you sure that the card is seated, and has enough power (LOTSA POWER). You are sure that the onboard HD3000 on the cpu isn't being used as the GPU?

So, assuming you have a windows installation on a legacy drive, just right click my computer>manage>storage>disk management. Locate SSD, right click, format

If not then just load the install from CD/USB and look for the partition options when they come up.

As for the GFX card, it could well be a dud. Just check you are using at least an 800W power supply (because you haven't listed one) and that all of the power connectors and card is seated properly.

Truly you need to get a friend that has built a computer and get them to hold your hand. Ambitious man.Oh, and we don't need to see how much money you spent either.
 
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scshaffer06

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I am running a 850w power supply and when i try and use the windows 7 install set up to reformat the SSD drive it says it is not able to due to the drive being formated in a incompatible format.

I have not built a computer in the past ten years and many things have changed and sorry about the prices i did not know that was not allowed it is just a copy and paste from my new egg invoice. I have also tried the card in both pci slots and have gone to the bios to make sure it is set to use the card not the onboard motherboard video
 
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americanbrian

americanbrian

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You are allowed to post what you want, sorry I was a bit grumpy.

I think the card is probably a dud then, however how can it boot and display without using the card? very weird. What actually shows up in device manager?

And do you see the SSD in disk management?
 
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scshaffer06

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Yes the 580 has power. When i look in the device manager there is a standard VGA adapter and thats it. I do see the SSD drive in the device manager and i have tried to use both the windows boot cd to format the drive and the system storage manager. I can also access the drive and store information on the drive. I have to have the 580 installed on the board to boot the system if not the card shows a boot device led on the mobo
 
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americanbrian

americanbrian

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I know it sounds a bit unintuitive but try uninstalling the standard vga driver from device manager and let it detect the hardware again.

Also make sure you run all the windows updates.

Do you know if you are using the SATA as IDE setting in your bios? Don't if you have. Also is it running with AHCI??? (or whatever that thing that supports trim) You cannot run the Hard Disk in legacy and the SSD in AHCI (if that is the term)

In fact I had mighty problems because I wanted to keep my original data from a previous install on the HD when I upgraded to the SSD.
 
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Ijack

Ijack

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Have you tried going to www.nvidia.com downloads page to see if it can automatically detect your card? If not then you certainly have a hardware problem. You say that you are using a 850W PSU, but is it one of the really good brand name ones or some cheap no-name one. All PSUs are not created equal. In my experience a large proportion of problems with high-end graphics cards are down to an inadequate PSU.

If your PSU is a top quality one and the nvidia site can't detect your card then I would talk to the supplier as it is probably faulty.
 
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house70

house70

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To reformat the SSD: you can use a program that zeroes it, restoring it to a factory-like condition Such a program is Killdisk, for instance.
To install WinOS after that, remove any other HDDs from the system, leaving in place only the SSD. Install OS and all the updates. After install, you can re-insert the other HDDs if you need them.
The 580: after all the above, try another PCI-express slot for it. Uninstall the drivers in Device Manager and re-install them when asked from the disk that came with the card. If that still doesn't work, time to RMA the card and get another one.
my 2 cents...
 
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13thmonkey

13thmonkey

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Good point, has the OP changed the BIOS to PEG and not Igpu, and is the virtus software installed?
 
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scshaffer06

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The power supply is a 850W thermal take SP??? I have also tried to use generic gtx 580 drivers and i have tried to un install the vga driver to see what happens and its the same result.

Windows 7 is also up to date as well

Talking to AVGA they think the card may be DOA? anyone know how long their rma process is for them? I may just buy a 2nd card and sli them when i get the other RMA card back. There CS was great and spoke english!!!

I will try the reformat program and see if that works thanks
 
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Triton05

Triton05

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Why are you guys saying he needs an 800w PSU? I have a GTX480 running perfect with a 620w Antec PSU. Last I checked, the GTX480 consumes a bit more TDP. 250w compared to 240w.

My OC'ed i5 2500k consumes 130w (cpu) + 250w (gpu) = 380w (total)

That leaves 240w for a couple drives and some stupid blue LED's haha ;)

Your situation sounds like a DOA card. I had the same thing happen with a GTX275 a couple years back.

 
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