Download the Tom's Hardware App from the App Store
The reference for current tech news
Yes No
Ads
Tom's Hardware > Forum > Systems > Homebuilt > Computer crashes during launch of higher end games - hardware problem?

Computer crashes during launch of higher end games - hardware problem?

Forum Systems : Homebuilt Computer crashes during launch of higher end games - hardware problem?

Word :    Username :           
 

I just built this PC last week. I was able to play Half life 2, SC2, The Witcher, & Oblivion on highest settings without issue.

I tried to play the Darkness 2 demo and when it got to the intro video the screen froze and then the computer restarted. I tried again and it went to a blue screen saying the computer is being shut down due to an error with a clock interval...or something like that.

I tried playing Portal 2 and it again crashed during the load screen. Then I tried Overlord and the game crashed, but it just went to the desktop saying something like "The program has encountered an error and must shut down."

I'm not sure what the problem is...

I tried running the oc scanner and stress test the gpu, but I couldn't reproduce the problem.

I made sure I had the latest drivers for the gpu & mobo chipset. It seems like a hardware problem either with the gpu or the mobo, but I'm not sure how to isolate the problem and rma the faulty hardware.

Any suggestions how I can figure out what's causing the problem?

OS - Windows 7 home

CPU - AMD FX-8120 Zambezi 3.1GHz Socket AM3+ 125W Eight-Core

MB - ASUS M5A88-V EVO

RAM - Kingston HyperX Blu 8GB (2gb x 4)

PSU - Thermaltake TR2 RX 750W Bronze

GPU - EVGA 01G-P3-1460-KR GeForce GTX 560

HD 1- Corsair Force Series 3 CSSD-F60GB3A-BK 2.5" 60GB SATA 3

HD 2 - Seagate Barracuda Green 1.5TB 5900 RPM 64MB Cache SATA 6.0Gb/s 3.5"

Reply to mistajowls
Register or log in to remove.

Sounds like it's your PSU more than the motherboard. I had that same issue where my computer would shut down when I used anything that wasn't running the system on idle (games, etc). I eventually determined that my PSU was at fault, swapped it with a Corsair TX 750 and been problem free ever since.

------------------------------ Corsair Graphite 600T | PC Power & Cooling Silencer 950 | Gigabyte GA-Z77X-UD3H | Core i5-3570K | EVGA Supercooler M020 | 16GB Corsair RAM | Intel 320 SSD | 1TB Caviar Green | Sapphire Radeon HD 7870 GHz Edition 2GB | Plextor B940 | Vizio 42"
Reply to g-unit1111

Are you suggesting it's not a quality psu or not enough w's?

I've tried a couple of psu calculators and it suggests 550w for my system. I think 750w should be more than enough & the thermaltake had pretty dependable reviews.

I just upgraded the PSU from a raidmax 500w because it was crashing due to power shortage, although it was under different circumstaces - just idle on the desktop.

After speaking with some others, I'm thinking it's the memory or the cpu. I'll do some stress tests and see if I can reproduce the crash.

Reply to mistajowls

mistajowls wrote :

Are you suggesting it's not a quality psu or not enough w's?

I've tried a couple of psu calculators and it suggests 550w for my system. I think 750w should be more than enough & the thermaltake had pretty dependable reviews.

I just upgraded the PSU from a raidmax 500w because it was crashing due to power shortage, although it was under different circumstaces - just idle on the desktop.

After speaking with some others, I'm thinking it's the memory or the cpu. I'll do some stress tests and see if I can reproduce the crash.



Yeah 550 is pretty typical, 750 is ideal.

If it's the RAM you can try removing each module and powering your system on one by one to see if there is indeed a faulty module. It's a huge pain, I know, but there really isn't any other way to test faulty RAM.

Alternately something could have been screwed up in the BIOS - try loading your defaults and see what happens.

------------------------------ Corsair Graphite 600T | PC Power & Cooling Silencer 950 | Gigabyte GA-Z77X-UD3H | Core i5-3570K | EVGA Supercooler M020 | 16GB Corsair RAM | Intel 320 SSD | 1TB Caviar Green | Sapphire Radeon HD 7870 GHz Edition 2GB | Plextor B940 | Vizio 42"
Reply to g-unit1111

took out the gpu and ran the video through the mb. same crash. tried restoring the bios defaults. system won't post now. tried reseating the battery. still no post. didn't get to try the memory testing...i'm guessing there's a problem with the mb or the cpu.

Reply to mistajowls

mistajowls wrote :

took out the gpu and ran the video through the mb. same crash. tried restoring the bios defaults. system won't post now. tried reseating the battery. still no post. didn't get to try the memory testing...i'm guessing there's a problem with the mb or the cpu.



I'd suggest contacting your motherboard manufacturer's tech support to find the problem and possibly RMA it.

------------------------------ Corsair Graphite 600T | PC Power & Cooling Silencer 950 | Gigabyte GA-Z77X-UD3H | Core i5-3570K | EVGA Supercooler M020 | 16GB Corsair RAM | Intel 320 SSD | 1TB Caviar Green | Sapphire Radeon HD 7870 GHz Edition 2GB | Plextor B940 | Vizio 42"
Reply to g-unit1111
Register or log in to remove.
Tom's Hardware > Forum > Systems > Homebuilt > Computer crashes during launch of higher end games - hardware problem?
Go to:

There are 2087 identified and unidentified users. To see the list of identified users, Click here.

  • Ask the community now
  • Publish
Ad
Ads
Latest best answer
$650 dollar budget 'gaming' rig. Can you help?
By geofelt, 1 hour ago:

To answer your question, an aftermarket cpu cooler is not necessary with a 2100. For $5...

Best offers
They won a badge
Join us in greeting them
Top experts